Sodexo Complaints & Reviews

Please recover my terminate id for sodexo...

I've raised multiple request to send the physical sodexo card which has around 15000 Rupees to utilize to purchase Groceries during lockdown. When online retailers doesn't serve in the location then what about our hard earned money ?They simply close all the requests with no resolution provided. My money is kept in their locker for so long. Customer service calls is never responded it's always on the waiting queue even after 45 mints to 1...

After raising several SRs and calls still my card with Rs 26 k has been de-activated and I can not use my money.
I have raised the SRs for the reference:
SR[protected] || Card not loaded [ ref:_00D2816RdX._5000I26xGxm:ref ]

Also called customer care multiple times but its been 4 months that no one is taking any action to reactivate the card. Now I am not able to use my money more than Rs 26k....

Please refer to complaint No#SR[protected] and you will understand the entire episode as to how more than Rs.10, 000/- withdrawn by Sodexo itself. Really need a fix on this asap...

Last few days, I have soo many issues without card, I have not physically card so I need to my card, do you do if possible for u hope as soon as possible I got my card...

I am unable to use my sodexo card for the past 7 months, ie from 21st march 2020. always my transaction gets declined for Incorrect pin. Several feedbacks, phone calls to sodexo team remain in vain....

There is refund of rs 183/- which is not credited in my sodexo card. Transaction happens for grofers on 23rd June of rs 853/- in which they refunded 183 on 29th june but still I am waiting for the refund credited. I've complaint many times and every time they told me to wait for a week or so but still no resolution. This is worst customer care I have ever seen. I am fed up to call customer care.
My registered mobile [protected] br...

I have registered complaint no sr[protected] on 25 april 2020 regarding charging twice for same transaction by vendor.
I have contacted sodexo customer care at least 8 times till date and every time i got answer that complaint will get resolved in 24- 48 hrs.
It's not got resolved yet. This is absolute example of pathetic customer care service by sodexo and no values for customers.
This the example how sodexo is cheating...

Sodexo coupons that is expired on 30-june-2018 and even in the back side of coupons they are mentioned that, its valid till whole year of 2018.
I have sodexo coupon bunch with me, it worth rs 3000, i am asking the company to credit rs 3000 to my sodexo card, but they simply rejected my claims, not going to reimbursement of my money.

These coupons are not accepting by food vendors.

Kindly help me to get...

Sir iam pothula durga prasad my account number[protected]

Unfotunately my icici bank deducted 590 rs amount.
Kindly deposit as early as possiable....

The managers at sodexo do not care about their employees i was employed there for 18 months and the experience was horrible. The locker room bathrooms at the pfizer facility in kalamazoo are terrible i s had to put in a lot of time and effort just to get them near satisfactory yet i was harassed by two managers over the conditions of the bathrooms. They tippcally accuse employees of issues like dispenser run-outs. I would not recommend employment...

Im from gudiyatham, vellore district
I'm using sodexo meal pass card for buying my monthly provisions and whenever i visit the shop they say their sodexo machine got repaired but that's not true! Also the way of treating me is too hurting and they are charging 3% extra as tax for every 100 rupees of the payment
Shop name:annai super market, gudiyatham
Vellore district, tamil nadu...

I have made numerous attempts to contact the person who controls the electricity for the weipa region via email (See attched). I rang the call centre asked to be put through to weipa sodexo i still got answered in the call centre who was unable to assist me. I visited the office twice to have this issue resolved but was'nt able to resolve it. The receptionist sent an email on my behalf twice and still she did'nt respond. I got her number...

Dear sir,
I am using sodexo meal pass for buying our monthly provisions in nearby departmental store, at pattukottai cholan super market. After completion of my purchase they are charging 4% extra on my bill amount. Kindly confirm if this is the procedure of collecting or charging extra money for sodexo card. But i came to know in thanjavur they not charging extra money for purchese......

Hi team,

Sodexo coupons that is expired on 31 december -2017 and even in the back side of coupons they are mentioned that, its valid till whole year of 2017.
I have sodexo coupon bunch with me, it worth rs 3785.00, i am asking the company to revert rs 3785.00/- revert to my sodexo card, but they simply rejected my claims, not going to reimbursement of my money.

These coupons are not accepting by food...

The mess of our hostel is taken over by sodexo company and the food they are providing is very bad and pale. We have complained about this several times to the in charge but the complaint is going in vain. Quality of the food is degrading day by day and it is not possible to eat such food. Due to the food quality we are also suffering from health problems....

I had placed an order on zomato. And paid through sodexo. The payment got processed but the order was not complete. Upto 10 days the sodexo app did not let me raise a request for refund of the money. And after 10 days when i called the customer care, they are telling that i need to raise a request for refund and after that it would take 10 - 15 days for the refund. The zeta app does not let us raise a request for refund till 10 days of the...

Hi,
My card no is [protected]. I have done transaction for Amazon but they have partially refund amount however that amount was not showing in account. I have called Amazon but they were saying contact to Sodexo we have already proceed for refund.
They have provided me refund request no[protected] I have asked them to share different number like ARN number but they said they wouldn't have such numbers.
The refund...

Grofers had issued refunds for my cancelled order for amount 548 on 15th feb and 1716 on 16th feb, amount has not been credited still to my sodexo meal card.

I tried contacting sodexo, but no resolution has been received yet, when i check with grofers they have sent me the screenshots of successfully refunding the amount to payment source. Its been 12 days now, can this be resolved on priority please. Sodexo interaction id...

Ordered a cinema ticket through a scheme run by sodexo per a benefit contained within my health club.

It was marketed as '£4.40 any film any time' (Vue cinemas). I bought it, showed up at the cinema with my date for the evening, and the cinema said it wasn't valid. I needed to buy a new full-priced ticket at the cinema.

On following up with sodexo they are saying the t's & c's exclude the cinema i went to. My...

My chef Brendon has been harassing me since I transfered to TOC facility by telling me to hurry up and get off the clock when I was hired I was guaranteed 8 plus hours a day now he has cut me to 5 to 6 hours a day that puts me in a bind for the next day because I have to do double the work due to him putting me off the clock when I have at least 2 hrs. Left on click then this morning 2/20/2019 he changed my work station to a unsanitary work...

I'm very concerned about mark coulter coming into the kitchen at the schools. I have heard him cusses talking to me while i was serving the kids. This has happened several time. He said oops this goes on talk like it didn't happen. I has told me that i was incompetent.
He called me the day of inventory and asked me if i had inventory done.
I said no, not yet. He said why? I said i'm still serving kids. Mark said that's why i...

Hi team,

Sodexo coupons that is expired on 30-june-2018 and even in the back side of coupons they are mentioned that, its valid till whole year of 2018.
I have sodexo coupon bunch with me, it worth rs 1500, i am asking the company to revert rs 1500/- revert to my sodexo card, but they simply rejected my claims, not going to reimbursement of my money.

These coupons are not accepting by food vendors.br...

Hi, i have cancelled an order from swiggy for which i paid through sodexo meal card. I have called swiggy & also sagar ratna (Restaurant which i placed my order), they both issued a refund to my sodexo meal card from their side but till now money is not added to my sodexo meal card. Please find the attached screen shot for details and solve this asap...

Hi Team, I have cancelled an order from swiggy for which I paid through Sodexo meal card. I have called Swiggy & also Dominos(restaurant which I placed my order), they both issued a refund to my Sodexo meal card from their side but till now money is not added to my Sodexo meal card. Please find the attached screen shot for details. This need to be resolved asap....

Hello sir/madam, we are using sodexho meal pass (Provided at office) for buying our monthly food provisions in our nearby departmental store (Amsu stores, mylapore). After implementaion of this prepaid card, they are charging 4% extra on our bill amount (Charged 6% earlier on meal pass vouchers). Kindly confirm if this is the procedure of charging extra money for sodexho card. Kindly revert on this issue. Thanks in advance.
Incident:...

Hi team,

Sudexo copupons that is expired on last month, and even in the back side of coupons they are mentioned that, its valid till whole year of 2018.
I have sudexo coupon bunch with me, it worth rs 2500, im asking the company to re exchange them with the fresh coupons, but they simply rejected my claims, not going to reimbursement of my money nither re exchange them with fresh coupons.
That copuns its not...

I tried paying bigbasket for 1810 on 9th july, 2:56 pm. The transaction failed the first time and then was successful when i tried a second time. I have not received any cashback for the failed transaction till date i. E. 25th july. The customer service for sodexo is terrible and is at same level that you would get at a government office or maybe even worse because at least the government officers don't pretend to be working in a major mnc....

Hello sir/madam,
Sai super market people accept the sodexo card but charge extra 4% on card purchase. Today my parents went to their shop and they took 100/- as extra charges for 2423/- shopping.

Please look into this issue that why they charging extra 4% where as already we people are paying gst, cgst, taxes on salary under 30% tax category.
We availing sodexo card to save our tax not to pay extra illegal charges.br...

My sodexo meal pass ending with 6804 has been closed without my knowledge and I have no idea where my balance is gone.
Support guy's on call is not responding properly.
Help me to get my balance.
My registered mobile is [protected].
I have raised multiple complaints but no is taking it seriously.
Call center guy's giving false information and commitments.
Two call center guy's 1)Rama Krishna 2) hitesh...