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Star CJ Network India Private Limited

D.R. Marg, Grant Road
Mumbai
Mumbai City District
Maharashtra
India - 400007 ‎
Customer Care
Phone:+91 22 4321 7168
 

Star CJ Complaints & Reviews

Star CJ - Harrasment From Star Cj Alive

User
 mrohit87us on Mar 31, 2011
Hi,

My Name is Rohit Mehta. Recently i purchased a Whirlppol Magicook Microwave 25 L from Star Cj included a Mixer Grinder of an unknown Brand as a Gift. Somehow from the very first day the mixer grinder is not at all working even it is in under warranty period. I have call Star CJ for the same but all i have got is just a harrasment. Everytime whenever i call their customer care executives they used to say that they will do that same. And one of the exec said in a very cheap lang ” Free mein aur kya maharaja mixer grinder loge?”



I never asker star...
Complaint comments Read comments [14] Complaint category Electronics & Appliances

Star CJ - Fraud and Cheating

User
 sonuraj845@gmail.com on Aug 21, 2011
I have purchase a Philips 5.1 Channel Speaker Home Theatre and Philips DVD Player with STAR CJ Internet Shopping Mall on 17 March 2011 with order number 20110315013880, docket number- 386601648. There was a Holi promotional offer of 3 pcs Lock N Lock lunch box set. The delivery time was 5 working days. After 20 -25 calls they deliver the goods with total delay of 7 days i.e total 12 days delivery time. The promotional gift ( 3 pcs Lock N Lock lunch box set) was supposed to be deliver on or before 10th April 2011 but after my 50 - 60 calls still i am waiting for the promotional offer. They have forcely...
Complaint comments Read comments [5] Complaint category Online Shopping

Star CJ - Product Return & refund

User
 hema_parekh on May 22, 2013
I order for Dermaseta Mini Spa from Star CJ with condition that if Not suit my skin then I retrn back product to u & get 100% refund.
Because of not suit my skin I file complain to Star CJ & complain registered on 08/03/2013
But still now no person received Product from me & as per talk with customer care executive I send Product to given Address two times but Address given by them is out of service from All courier & post
Kindly help me for My Refund because No response received from Star CJ i also talk many times with Senior but No solved My issue Kindly help...
Complaint comments Read comments [4] Complaint category Health & Beauty

Star CJ - Product Not Delivered

User
 preethisatis on Mar 29, 2012
placed online shopping request through HDFC Credit Card on 26/11/2011 for Rs. 1749 for purchase of Happy calling double sided pan Order No. 20111126024189. The product was to be delivered in 10 days but not delivered through AFL Courier who in turn issued to ST Courier to deliver same. ST courier later reported the product loss.
No complaint No. given since they say order No. is compliant No.However registered complaint No. 201111056068 .Finally failed to deliver the item as well as the amount as on date.Telephonic contacts done more than 25 times but did not yeild/responded. Telephonic...
Complaint comments Read comments [4] Complaint category Other

Star CJ - Product not received and refund not processed

User
 mdkhalid85 on Dec 2, 2011
Delivery and Refund

Hello Sir/Madam

My name is Mohammad Khalid and I am a second time victim of an extremely incapable and pathetic online shopping company STAR CJ. I ordered a digital camera from this poor company on 30th October to gift on my brother's wedding and was assured that the product will be delivered to me in 5 working days. My order number was 2011-10-30-027003.

After waiting until 9th of November when the product was not delivered even after several promises and numerous phone calls made to STAR CJ, I had to cancel the order because...
Complaint comments Read comments [4] Complaint category Online Shopping

Star CJ - non delivery of gift item

User
 adit.forces on Jun 2, 2011
I purchased a lock and lock 11 pcs holi celebration set from starcj.Com on 19 march 2011.Order no 2011-03-19-013376. The offer included 3 free lock and lock pieces in addition to the 11 piece set.I was told that the free gift will be sent separately around 1 apr 2011. When contacted on 5th april about non receipt of the gift I was told by the customer care executive of star cj that they will be sending the gift after 20 april. Till date I have lodged numerous online complaints on starcj.Com and have spoken to their call centres but they always confirm me that they will be dispatching the gift within...
Complaint comments Read comments [4] Complaint category Home & Garden

Star CJ - Holiday Gift offer not yet delivered

User
 moharirag on May 12, 2011
I ordered products from star CJ alive during their Holi promotion , they had promised that free Holi gift of lock n lock will be delivered between 1st to 10th April. When I did not receive the gift I rang the customer care on 4 times till now and everytime false reassurances have been provided to me on phone and in written that the gift will be delivered in 2 working days.

This is a big channel showing false promises and claims on TV, we really need to take action against people saying such lies on television. Its more than 1.5 months and i have not received the gift of Lock and...
Complaint comments Read comments [4] Complaint category Online Shopping

Star CJ - no refund of my payment through credit card, for which product not delivered

User
 anuranjan_parkash on Nov 16, 2011
wrong cancellation of ordr No. 2011110702213, refund not recvd yet,caused mental agony and harassment from starcj.com. I had placed order for sunflame gas stove again, and made the paid online on the same day, while one of the executive of starcj was online, and I confirmed him that the payment has been made. Again my order was cancelled. I have already given the reference number to star CJ by which my credit card A/c has been debited. Till 15.11.11 I have not received my refund. The payment mode of Star CJ is the worse, and there is no hearing for the same. The service is worse. I had contacted...
Complaint comments Read comments [3] Complaint category Appliances

Star CJ - Manufacturing defect not exchanged yet

User
 Vipra Jain on Sep 12, 2011
I bought a product which was delivered on time as they obviously won't delay when it comes to selling but post selling services are poor. Product has manufacutring defect so I placed a request for an exchange.It has been almost a month and I have made no. of phone calls to them but in vain. Moreover, robotic call centre executives repeating same phrases add to my irritation. I strongly advise you to not to buy from them else you will go through same phase if product needs to be exchanged. If they don't do needful soon, I shall drag them to consumer court....
Complaint comments Read comments [3] Complaint category Products & Services

Star CJ - MISSGUIDED US ON TELEPHONE

User
 vikramJSPPPL on Aug 20, 2011
WHEN WE PURCHASE KODAK CAMERA THEY COMMIT US FOR DISCOUNT OF RS400/NOW THEY GIVE US ONLY 100 RS...
Complaint comments Read comments [3] Complaint category Digital Cameras

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