Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

SIR,
since last 3 years i receieved a high electricity bill ,actually i am using one fan, one t.v , two lights and one refrigarator regularly but my elecricity bill is above rs.400 most of the time.i doubt there is some problem in meter.my consumer no is [protected].

Please solve this problem as early as possible .Because it's impossible to bear the high amount bill for me for long time....

Since last few months I am receiving very high electricity bill unit from CESCHowrah. Actually we are using 2 fans & 2 Tube lights,4cfl bulbs, 1 freeze, 1washing machine semi-auto,22" colour TV, but the Eclectic bills are coming above Rs.700/month which is very much high than what it should be.
I have a doubt in my mind that either Electric Metre is not working properly or someone is doing Electric theft from our metre as...

dear sir,
I want to change my CESC billing address to as below,
SUBIR ROY
11, THAKUR BARI ROAD
P.O-KALIGHAT
KOLKATA- 700026
My consumer no-[protected], LP No-109/32, present account address-
Flat no. 3A, Floor No. 3
249A, MOTILAL GUPTA ROAD
KOLKATA 700082.
account is with-Mr SUDIPTA NANDI
please do this at the earliest as i am finding it difficult...

Sir,

I had applied for release of my Security Deposit of Rs.2103/-with CESC on 20th May, 2011.
Their acknowledgement docket no. is 150310/[protected]/150310 dated 20th May, 2011.
Till the date of this complaint i.e. (12th August, 2011) i have not received any response from them, and am still waiting for my refund of Security Deposit

Kind regards,

Sqn ldr Bidyut Chatterjee
Mobile:...

This is to bring to your notice that I am yet to get the refund of the security deposit aginst my old meter no 3693782 which has been surrendered long back. I fail to understand that why being a customer I have to follow up with your Organisation when I think its your duty to make the refund to me. I expect you to please let me know about the status about the above mentioned refund by 3 working days.

Regards
Ashimjyoti...

MY ELECTRICITY BILL FOR JUNE 2011 SHOWS ONLY 14 UNITS BEING CONSUMED. IT APPEARS THAT MY METER (NO.3876808) HAS DEVELOPED SOME DEFECT. PLEASE CHECK THE METER AND DO THE NEEDFUL.

PROF. KUNTAL CHATTOPADHYAY
CONSUMER NO-[protected]
...

In the night my voltage is going down to such level that the AC is not working and all the ceiling fans are just revolving at negligible pace with dim lights. I have already docketed my complaint on 12.07.2011but to no avail till date. Please help. My details are as below.

Consumer No.[protected]
L/Post no.101/9/7
Docket No.013308 dated 12.07.2011
Consumer Name-Mousumi Banerjee
Address-1/51, Netaji...

Our consumer number is [protected]. In the month of april 2011 we had received a bill of Rs 30060 (net amount).and we complain for that in the shyambazar office of the CESC board. There they asked us for a payment of Rs 1060 and they also said that they will send someone to again check the meter reading and do the needful. After that they did not gave any response and for the month of may I had received a bill of Rs 33300 (net amount).br...

Sir,

I am being charged almost double by CESC,for the last two months,compared to my average billing.Attached is my written complaint to the Co.





From: "sanjay bhandia"sanjay.[protected]@rediffmail.com
Sent: Tue, 05 Jul 2011 10:24:42 +0530
To: "shibshankar.chakravarty"shibshankar.[protected]@cesc.co.in
Subject: inflatory bill for may,2011,br...

respected sir,
my consumer no is [protected] in the name of anamika sonkar and i stay here as a tenant and i have complaint in the concerned dept several times regarding my excess billing through mail and physically also visited their office but it does not make any difference to my billing so i am giving the details of the appliances used in my residence below, please look after it that whether this billing is right or not, and if...

My consumer No. is [protected]. In our lane, supply breakdown occurred in four houses (My house and my neighbour's house-Mr.& Mrs. Mukherjee, Mr. Ghosh and another one) on 17-06-11 at about 10:30 AM. Accordingly, we have tried to made complaints/information over 1912/[protected] but failed to contact with such IVR number since the same is not working properly.However, through sms on 56070, I made it possible to inform CESE about the...

Sir,
I am a consumer of cesc limited ([protected]) kolkata and i am very much astonished to view the electric bill of may 2011.
The bill shows the total unit of 248 of may 2011 whereas in may 2010 it was 174. It is totally ridiculous.
I think the meter reading is not taken or may be the meter is faulty or the person not take right meter reading.
Due to excessive meter reading the bill of may 2011 will display the...

My self Joy Ranjan Mukherjee am consumer of CESC supply. My Consumer No.[protected].Now a days I face a problem that your billing department does not taken meter reading properly and regular basis. They sent me an average bill for current month (i.e.May'2011).So I feel worried about my electric bill.
So, my earnest request to you that please take my meter rate properly and billing properly that means on actual basis not on average...

Dear Sir,

On 23 rd of May,2011 I have submitted Rs. 5581.00 to CESC for increasing my electric supply load as I am going to install an AC. But till now no response has been come from CESC. I have the money receipt with me. When I am calling to CESC offices (Toll free 1912) they are not taking any complaint regarding that & saying that you need to contact to district office. When I contacted to the district offices they...

Dear Sir/Madam,
I am writing on behalf of my mother Mrs. Bipasha Mondal who is the owner of this flat & domestic electricity meter (consumer no. - [protected]).
I am quite surprised to receive such a heavy bill for domestic power consumed by me during the last few months.I think that the meter is not reading accurately or there is any technical fault in the meter. The bills I have received from you for last few months...

I am a subscriber of CESC. Every month we are receiving bills between 17th and 20th of the month with due date around 21st to 27th, thereby giving us a week or 10 days at max to pay the bill, failing which they charge penalty. Isn't there a guideline in place where the Utility Providers have to give a minimum time frame to their consumers to pay the bill. Even this month, i.e. May 2011, the bill has not even been generated on their website,...

Since Last 2 months we are facing a huge fluctuation of voltages in our area 11 ,Pottery Road ,Kolkata-700015 (56 word )....We have done several complains to CESC .... but till date no action has been taken from their end ... Because of this reason any time our electronic goods like refrigerator, Television, Computer ,Fan,Light may get damged .... No initiative has been taken from their end ... We want a result of this complain ..
br...

CONSUMER NO: [protected]
MRS. SABITA MAITI
B-9/4, PURBASHA HSG. EST.
160, MANICKTOLA MAIN ROAD,
KOLKATA - 700054.
PH:[protected]

Earnest Money of Rs 500/- for AC supply submitted on 23-Feb-11 (Form number: [protected]) for supply of electricity. Inspection carried out on 3rd March, 2011. However, we did not get report for long. After repeated follow-ups, finally we received a letter [ref. no....

sir,
i have applied for a new connection and deposited the amt. as mentioned into the letter ref. no 0/13992/10(29) on dated[protected].Again on[protected] i got a letter from cesc wanting the extention of meter shed and fixation of main switch.Although i have already done job talking to the cesc JE before getting the letter and that was visited by the groundmen also.

i have given a reply of the letter ref.no[protected]...

Dear Sir / Madam:
My name is Reba Dutta residing at C/28 patuli ghosh para, post office panchasayar, Kolkata 94. I want to bring to the court's notice our repeated complain to CESC to address the issue of having a hazardous electric post standing besides my house. Since 2008, I have been running after CESC officers to either relocate or underground the electric supply lines running dangerously close to my house and other neighbor’s...