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Celkon Complaints & Reviews

2.1
Last updated Feb 19, 2021
Complaints 266
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110
Unresolved
156
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Celkon reviews & complaints page 9

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M
muralikrishna001
from Kakinada, Andhra Pradesh
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Nobody can take any responsibility

Address:Visakhapatnam, Andhra Pradesh

My name is murali krishna suffering with celkon service center & customer support also. I buy a celkon A119 model mobile in Aug 2013. I have a problem with mic in my mobile. I gave in Arun Cell care center, Dondaparty, visakhaptnam on 10 July 2014. But my phone was not repair and they will not give return bank till to date. So many times i went ot service center, but they are not take any responsibility. Please what can i do now. Please...
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A
anilsarmas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant cost of battery

Address:Hyderabad, Andhra Pradesh

Celkon website shows Rs.130.00 as battery for A97 model. CELKON CARE (ESCEL Communications, Ground Floor, Vertex Pearl, Dr.A.S.Rao Nagar, Hyderabad) charges customers Rs.400. Does Service tax / Local tax cost that much. why cannot the company send for online orders. Want to complaint against the company and its service centres for such restrictive trade practices.

Even when the mobile was purchased one of the company representative...
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Koustab Jha
from Sambalpur, Odisha
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non availability of touch screen

Address:Murshidabad, West Bengal

I have Celkon A 105 which gone dective with in 13 months . placed to local maker and he further sent it to "siliguri service centre". but since one month and so no touch screen is avail able there. How I trust on Your company? there is no proper service Koustab Jha PO + PS Islampur Dist Uttar Dinaj pur West Bengal 733202 [protected]@yahoo.com...
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V
vimal250
from Nagercoil, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Celkon tab c820hd - touch not working - worst service

Address:Chennai, Tamil Nadu

Dear Sir, Im vimal from chennai, I have purchased one CELKON C820HD Tab of Rs 9500/- from Poorvika mobiles, the tab was working for the first 2 months after that it started giving troubles like hanging and restarting, finally the touch screen was not working and the software was corrupted, thus i gave it for service, the service people are worst and they always tell me there is no spares available and finally they have send my tab to Hyderabad...
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dadi suresh
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my phone touch screen

Address:Visakhapatnam, Andhra Pradesh

Respected sir/madam
I am the customer of your celkon mobile I had buy an Smart phone
(celkon signature A112) on feb 2014 unfortunately my mobile is touch is broken
then i went to mm celkon care servicing center at gajuwaka(Visakhapatnamdistrict) i know that if their is a physical damage mean No warrentyis worked then i decided that i want invest my own money to replace new touch screen then real cost of the touch screen...
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M
Manmath Rao
from Hyderabad, Telangana
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Celkon mobile issue

Address:Visakhapatnam, Andhra Pradesh

Hi Team,


Unfortunately I purchased Celkon A9+ Dual handset in the
month of June’14, within 15 days, speaker and mike were DEMAGED. Due to lack of
time I managed with Earphones finally july 17 I visited your customer service
center at Dondaparty, Visakhapatnam, andra Pradesh branch.


They promised that within 2 days they will do the needful
but even after 5 days...
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S
seenusbco
from Hindupur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CELKON A27 touch screen failure and for spare battery

Address:Anantapur, Andhra Pradesh

I am being use the celkon mobiles since from last 8 years. Last 18 months back I purchase CELKON A27 for Rs.10000. Recently a crack arrived on touch screen by accident. The cell is working properly. But touch screen is working at a pin point. Hence it require replacement of touch screen. But at Hindupur & Anantapur the service centers are refuse to give service. Here at Hindupur the service center is taking only warranty period celkon...
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krkreddy36
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper response from service centre (New Gajuwaka)

Address:Visakhapatnam, Andhra Pradesh

I bought celkon signature A107+ mobile on 20/12/2013 in cell point mobile store. frequently the mobile got screen related problems and now the screen is not working completely. I went to celkon service center which is located in new gajuwaka ( Lokesh Teja Communications). They told that the touch screens are not available and we will order it for u and we will inform to u in 10 days. its been 15 days since i filed the complaint...
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R
ramthulasi
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about bad service and no response to consumer

Address:Dehradun, Uttarakhand

sir, my phone is under warranty, and i got probleam in touch and the function takes place with out the my input...and the screen was blinking.i gave it to the service center in dehradun on 12/07/14.he took the phone and regesterd my complint on 14/07/14.after a 10 days he told he sent the phone to company to get repaired, but from on that day there was no response from the company to him or me, we both are trying to contact the company...
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S
sindhupadmanathan
from Mumbai, Maharashtra
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Charge Port Not working

Address:Chennai, Tamil Nadu

On [07-June-2014] I bought a [Brand Name is Celkon & model is CE366] mobile phone from Poorvika. I have discovered that the phone has the following problem [Charge Port is not working] Within one month. I went to Service Centre for 5 times, No one in service centre and at last one of the people from the service centre guided me that till September they won’t take any service. Hence forth I mailed to customer care, from there also no...
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S
Sheshbir Yadav
from Bhubaneshwar, Odisha
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Change of handset and not providing service for rude behavior

Address:Visakhapatnam, Andhra Pradesh

I have purchased a Celkone Sinature HD A119 (Color White) on line on 06 Jul 13 with Bill No.7460997/13-14/11262.
On 05 March 14 Its Speaker and receiver started not working I reached Celkone service center near diamond Park Visakhapatnam. They Charge 1050/- since my cell phone in warranty Period after paying the charges they rectified .After One month same speaker and receiver problem again arise. I was away from Visakhapatnam when...
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B
badikala
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blank screen, Display problem

Address:Nellore, Andhra Pradesh

I am frm nellore i bought celkon signature a119q after 3 months it became blank screen ie) disply problem
i gave my cellphone to nellore celkon service centre UNIQUE MOBILES NELLORE

WORK ORDER NO . CM[protected]
DATE :[protected]
IMEI NO. [protected]
POP SUPPLIER : SNM TELECARE

But still i havnt receive my cellphone pls send as early as possible...
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S
shrikant jha
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very-very poor services

Address:Jabalpur, Madhya Pradesh

Dear Celkon Team, I've purchased Celkon AR50 on 25/12/ 2013, touch screen not working. I visit the service center DiwakarAgency Jabalpur m.p. His receiving 01/07/2014 the job sheet is attached their told it will be resolved in 1 week, after 1 week but no any reply from your service center. Till now the problem was not resolved. Every time visit the service center no response, I have contact still not calling and not ready. Please,...
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H
hari prasad jagarlamudi
from Chirala, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Chirala Branch, - White Space Technologies

Address:Guntur, Andhra Pradesh

Dear Sir

I purchase CELKON mobile on[protected] in BIG C showroom at Chirala. After 3 days that mobile working condition was very bad, Mobile coming over heat in 30 seconds and Battery was discharge. thats why mobile handover in celkon care office, Chirala Branch Whitespace Technologies, Uma Buildings, Station Road, Chirala - 523157. The branch maintained not working condition mobile phone number No: [protected]. The staff member,...
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P
parvathisam
from Tuni, Andhra Pradesh
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Problem with celcon company

Address:Visakhapatnam, Andhra Pradesh

my celkon mobile a9+ was hanging i was going to mm cell care visakhapatnam he was software updated that time

phone dead he was told problem was not required my self send to factory, he send to factory 20-05-14,

at present mobile was not repair

my imei no: [protected], work order number cm[protected]

my contact number[protected]

please resolve the problem as early...
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M
Mani Inam
from Jalakandapuram, Tamil Nadu
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Touch screen not working

Address:Salem, Tamil Nadu

I've purchased Celkon A20 on 19/5/ 2014, touchscreen not working. I visit hte service centre salem rite info solutionhis receiving 26/05/2014 the job sheet is attached their told it will be resolved in 1 week, after 1 week we went his asked not received the spare Till now the problem was not resolved. every time visit the service centre no response and also talk customer care no response and server problem i have contact still not calling...
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kv_shree79
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not yet repaired from 52 days

Address:Visakhapatnam, Andhra Pradesh

I've purchased Celkon A63 on Feb 17 2014, and the handset was hanged suddenly and shut down, but it is not on. We went to the mobile purchaser and asked them to solve the issue but their told to meet the customer service center at Padmaraj Smart care. we've given the mobile on 8-May-2014, their told it will be resolved in 1 week, after 1 week we went and asked there told it was sent to hyderabad for software issue without informing...
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pratapreddy123
from Nellore, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"Dust enteting" in "Touchscreen"

Address:Anantapur, Andhra Pradesh

Respected sir, I am pratapreddy. my celkonA15 campus having problem that is "Dust entering in touchscreen" So please service or Re-exchange my "celkonA15"campus mobile phone. My mobile number-[protected]. My e-mail-pratapreddy.[protected]@gmail.com...
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Ahmedbinsalam Salam
from Hyderabad, Telangana
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More than One month & my A20 has not returned from repair under warranty

Address:Hyderabad, Andhra Pradesh

IMEI: [protected]
I had a problem with the touch of my A20 and gave it to Vruddhi Enterprises, authorised servcie centre of Celkon at Tarnaka, Hyderabad. They replaced the touch but damaged the panel. At collection time, I told them to replace it as the touch was not fitted properly due to the damage, since then they have been postponing every 2-3 days saying that it will be done very soon on [protected], now its been a month and...
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seethaiah
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of spare parts, batteries in service centres

Address:Krishna, Andhra Pradesh

Sir,
I am a user of your celkon mobile model a69.Your product is having a poor battery backup that it has been spoiled within 9 months.But your service centers especially in vijayawada(I.E in andhra pradesh) are not in a position to provide a battery even withinin two months after an order is placed.I have already lodged a complaint with you past two days but there is no response neither from you nor from your service centers.br...
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