Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Hello madam/sir,
1). I am subhajyoti das, consumer number is:[protected], customer id is [protected] in the month of october my electric bill is about rs 4070. Which is very high as per my usage.
2). Present meter reading is no where mentioned there in the electric bill. It is only mentioned i have been charged for 461 units.
3). Madam/sir this also needs your kind attention that even though i have installed two acs...

Consumer no.[protected] bill no.[protected] dated 1911/2019

The premises was locked and key for 20 days during the billing period. It is seen that bill for rs.1380/- against consumption of elecy has come which is higher than that of my actual consumption of elecy.

May i request your good office to please look into the matter so that the said bill is corrected and the amount paid is adjusted in next month.br...

Hi,
My consumer no is [protected]. I had used electricity very limited during last billing period but my bill came rs 2510 which is hightest ever and i had not received such kind of high bill ever. Pls loook into it and reduce the amount immediately. I cannot pay 3 -4 times high bill.
Please help to resolve the issue because we cannit pay whatever cesc ask us to pay....

My cesc consumer id - [protected]. An excess on an average rs.9000 bill amount on my electric bill has been sent on my shop for the month of october 2019. For last 2 months i am getting an average bill of rs 2000. But recently i have got an bill for the month of october which is about 11, 650, which is unbelivable... So at first i request you please correctly measure my metre box reading.. And finaly sent me a correction bill. Then i will...

I have mistakenly paid the electricity bill twice i. E on 9 nov 2019 (Through google pay) and 14 nov 2019 through debit card. Cesc accept the same bill twice. Please refund the amount which i inadvertently paid twice.

Name: sri sankar biswas
Customer id: [protected]
Consumer no: [protected]
Consumer type: domestic
I can't enclose the copy of 09 nov 2019 bill payment receipt as it is paid through...

Dear Colleague,
I would like to bring to your attention the following for your consideration and necessary actions as needed.
1. This is to state that I am subscriber of CESC with customer id [protected], consumer no [protected] with registered Consumer Name And Address as R G DHAR CHAKRABORTY 480, MADURDAHA II/640 RAIL BIHAR PURBACHAL KOLKATA-700 078
2. I received a message from Axis Bank yesterday, ” Your A/c 082562...

We have received high amount of bill, as we are using 2 fans, 3tube light whether our monthly average rs. 600-700/month but for this month got rs. 3440, it might be meter reading was not working properly or some one theft. Our meter is combined in society meter so we are unable to check.
I request to check your end and send a technician at my home...

Dear sir,
I request your good-self to rectify my address in your records as cesc billing address as mentioned below:
My consumer no. [protected]

Mr. Dashrath mishra

Dashrath mishra
Gd-fr
182a/2 picnic garden
Road
Lp-1/30
Kolkata 700039

Please rectify my address in your record and do the needful as earliest.

Thanking you.
Regards,...

Customer id - [protected]
My electricity bill for 09/19 amounting to rs. 3050 is already paid on 16.10.2019

But still i have received this sms from cesc

Sms
Cust id [protected], the 09/19 a/c bill for rs.3070 including previous unpaid bills is due today. Pay to avoid disconnection. Ignore if paid.

Please do the needful and solve this problem as soon as possible....

Since last months i am receiving very high electricity bill from cesc kolkata. Actually we are using 1 fans & 1 led lights but the electric bills are coming above 810/month which is very much high than what it should be.
I have a doubt in my mind that either electric meter is not working properly or someone is doing electric theft from our meter as we are unable to check what exactly happening because the meter are locked in a room.br...

We first faced the problem at our outlet on 06.10.2019 evening that our ml4 emergency shutdown switch was making noise. We made a complaint after that at 6:07pm with complaint no.[protected].

After that service engineers visited our site and made a temporary connection from the main line suspecting that there may be a major fault in the existing connection.

But they have been informed that we cannot start sale...

My customer id : [protected] and my bill 08/19 has turned out to be excessively high. Normally alert with regard to the scheduled date of taking meter reading by cesc staff comes to my mobile no. [protected]. But in respect of the said month nothing has come to my mobile and such absurd bill is generated by cesc.

Sunil kumar saha
Mobile [protected]/[protected]...

I have retired from govt. Service - as such, the allotted quarter is required to be vacated immediately. All documents submitted to your office on 21.09.2019 but the line has not been disconnected which is required to be done immediately for avoid late fine.
Consumer id [protected]
Customer id [protected]
You are, therefore, requested to disconnect the line and issue `noc` urgently to produce the same to our electric...

Please refer to the consumer affairs and forum vide grievance number: 1542146 and 1541990 respectively and no.1607651 dated 18.09.2019 & 1610819 dated 19.09.2019 vide which as per direction of the concerned department the undermentioned facts are submitted for your kind information and further necessary action as early please.

As per cesc office mail ref. No. 05/15517/19 dated: 01/08/2019. Inspection was conducted for new connection....

This is in regards to the bill payment for the current month within due date 30/09/19. How come they've sent the bill for the same month n payment to be done by this month only? Why should i pay the bill as per their chosen bill cycle n due date??

My last payment was on 03/09/19 for the month of august within the due date mentioned. Why should i pay twice in the same month??

Customer id : [protected]...

I had raised two complaints to cesc regarding high bill (Docket[protected] and meter related (Docket[protected]. I had only got a reply that a representative will visit my house to check the meter. Till date i haven't received any communication regarding the complaints. And moreover upon checking, i found that they did not take the reading in the month of june and sent us an exorbitant reading for the month of july. My cust id is [protected]....

An excess payment/transaction of rs 16840/-was done on 28.02.2019 through my credit card for new meter installation charges. This excess payment may be happened due to internet problem or some other reason. Bank has advised me to contact cesc for the refund of rs 16840/-

But, the excess payment/2nd transaction of rs 16840/- has not yet refunded or endorsed in my account.

I therefore request you to look into...

Burnt meter cust. Id:[protected]
From: sukumar dutta on sun, 11 aug 2019 12:07:11 add to address book
To: 1 recipient | see details
To dated august, 12/2019
The district engineer
South regional office
6, mandeville gardens
Kolkata-700019
Dear sir
Sub} burnt meter
Ref:i. Consumer no.[protected]
Ii. Customer id:[protected]
Iii. Your sms dt.06/08/2019
This...

Dear sir,

Meter box jutted out from the wall and the condition of the meter box is very bad.
Docket no: nov 10 1/278/1/2.
Address: viveknagar near recreation club. Kol - 700119.
Urgently need to repair.in this circumstances i can't call any local mechanic. At this situation please assist me what do i do. We are fully depending on you. Hope you will solve the problem as soon as possible..
Contact...

On 11.08.2019 i lodged a complain with cesc that due to rain our electric line is non operative vide docket no. [protected]. The cesc people came and resorted the line with temporary connection. Our representative visited kalindee office of cesc at lease 4 (Four) times - for making the connection permanent. The last docket no. Is [protected] dated 06.09.2019. Our representative visited on 09.09.2019 with kalindee office. The officer assured...