Cholamandalam MS General Insurance Complaints & Reviews

My Name Is Anita Sanjay Yadav and I filed a claim to 'Chola ms' company for my Husband's Personal Accidental Death Policy cover But this finance company rejected my claims because of a wrong reason. After checking the rejection reason, I Re-submitted the correct document to the company by mail and Mr Jeevan Patil (Company Representative) but still they are not properly responding to me about the current status of claims.
For a few...

Bill submit date 24(03/2022 Payment not received any chola employee call not pick please help me and resolve my complete thanks
Mb [protected] claim no [protected]...

We wish to inform you that the 257711 and 2876/00081392/005/00 and MANVI SAHARIYA is approved and an amount of Rs.17896 is released thru NEFT / Cheque Number 2266557 dated[protected]T00:00:00.0.CMSGICL.CMSGICL

Message delivered today..
My daughter is fine and she is not admitted in any hospital in faridabad haryana..
Can't understand
Who and how unknown person used our heath insurance..
Year...

I purchased the Car Insurance policy through Policy Bazaar on 4th of this month, but still policy not updated in Cholamandalam and i also shared the Policy copy and Transaction paid details of policy but still I didn't get any update, as i need to claim because my car wind shield was broken. hence i request to please update the policy in your system and start the claim process....

Dear Sir/Mam,
I’m writing this complain regarding recent major faced at insurance company.
Firstly major issues that we faced is inappropriate and disgusting behaviour of the employees I’ll be explaining your all the details.
Unfortunately on 13 October my vehicle met on an Accident (reg no CG10AY7099) and I raised the insurance claim on 18 October and the policy no is 3408/00089795/000/00. On 23r October I received...

I purchased a policy from Cholamandalam MS General Insurance company, having policy number 2812/00000033/000/00. I was not satisfied with term and conditions of policy in review of policy document. So on same date ( Date of purchase)-28/01/2022, i wrote email to customer care to cancel this policy under free look and refund my money. But till now policy is not cancelled and amount is not refunded.
Lateron i wrote email to "[protected]@cholams.murugappa.com,...

I have been chased by chola mandalam team to take the car insurance and made me pay the amount for 6980 on 10th jan 2022 and I have been told that I will get policy with in two business days but I didn't get the policy yet. If I call them now they are saying I will get the policy as soon as possible and not responding me on my refund.

Please take action on them and help me with this....

Hi, i am Alaguraj, last two month back my brother was dead due to accident, my bike was totally damaged, so i registered claim on madurai, tamilnadu branch, i got a claim number [protected], but till now i didn't get a claim amount. So please make a process quickly. Thankyou...

I purchased a second hand bike in the lockdown caused due to covid pandemic, cause of which i wasn't able to get bike transferred to my name. When i purchased the bike i knew the importance of insurance and i was the one who purchased the insurance. at that time the company didn't asked me whether i am the registered owner or not, they just focused on doing the insurance and nothing else.
Now, I was going to agra to visit my relatives...

I purchased a second hand bike in the lockdown caused due to covid pandemic, cause of which i wasn't able to get bike transferred to my name. When i purchased the bike i knew the importance of insurance and i was the one who purchased the insurance. at that time the company didn't asked me whether i am the registered owner or not, they just focused on doing the insurance and nothing else.
Now, I was going to agra to visit my relatives...

I attached my policy. With this complaint and I renewed my policy on 13/08/2021 with bank of baroda ubharan ta malpur dist Aravalli Gujarat... Transaction ID 00359024..but since today I have not been receiving policy form chola ms. And chola employ can not answer properly.if policy not renew than back my money as soon as or give ma policy......

Hello I was admitted in hospital at 28september in there network hospital but that time hospital people said we are unable to provide cashless facility then we are paid 90000 to the hospital and hospital said it will reimburse and we are submitting document to chola ms and investigation will b done and now they said we are provide fake document thats the reason they are decline our reimbursement kindly help us to recover my reimbursement...

It's been months and I am struggling to pass my claim.
I have sent several mails to and also reach out via Twitter, tagging irdai also in the loop.
But getting no response..
Tried to reach out grievance dept of chola but no response . All of my mails went unanswered.

Help me here.

Chetan
[protected]...

I'm writing this email with utmost frustration and hundreds o[censored]nanswered phone calls from the insurance team regarding my recent claim against my vehicle Maruti Ertiga TN07 CV 6613.

My policy number is 3311/00365956/000/00

So far i have not received any break up of my rejected items and the reason for the additional charge of Rs 35, 761 though my policy is fully covered.

After several phone...

Hi

My new nsurance policy no. 3407/00038710/000/00. The policy period is wrongly put in the policy copy, so please correct and re issue my policy copy, i[censored]rgent for insurance claim. correct date is From 04/08/2021 to 03/08/2022', Previous policy copy and present policy copy attached. payment screenshot attached. And Already mail our official mail id..
If any required ducoment. Please mail my Email id
[protected]@gmail.combr...

I give three renual policy to chola agent (erode)and give fully payment..but not give policy and properly response...please I want need support......

I have been keep following up for the insurance (cashless\ reimbursement) for the subjected policy number from day 1 when my father got hospitalized and I haven’t got any response from the insurance team still now.

Since the hospitalization expenses increases day by day and haven’t heard anything of the cashless process from the insurance person, I was forced to the situation to discharge my father as I could not able to...

Claim not settled since 2 months.
: Archna Mehta - claim - Covid positive - policy no. 2893/19082126/000/00...

I have been trying to raise a claim intimation about my car accident from the date of accident which is on 13th Jul and unable to raise it netiher through their IVR system or Customer Care or Website.

The call wait time to reach to a customer care officer says 8 minutes and it never goes to to a customer care officer at all...

I Regrated to write you that whatever observation mentioned by you that insured is suffering from Diabetes since 2 years which is totally false and fabricated, I never manipulate/hide any information regarding Diabetes while proposing of Insurance, primarily it was proposed for Health Insurance by me in the month of September-2019

Please note that the insured has submitted the claim of actual/true bills which was hard-earned...