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Cholamandalam MS General Insurance Complaints & Reviews

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Last updated Jul 13, 2023
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Cholamandalam MS General Insurance
Customer Service Contacts

Cholamandalam MS General Insurance Phone Numbers

Toll free
1800 200 5544
19
10
Phone
+91 44 3044 5400
8
4
+91 44 3098 5300
1
3
Fax
+91 44 3044 5550

Cholamandalam MS General Insurance Website

Cholamandalam MS General Insurance Head Office Address

2nd Floor, "Dare House", No. 2, NSC Bose Road
Chennai
Chennai District
Tamil Nadu
India
600001

Cholamandalam MS General Insurance reviews & complaints page 4

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R
Raj Anesh
from Bengaluru, Karnataka
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claims process is not transparent

Address:Chennai

Had purchased a car insurance policy when the policy was initially under a company name as it was purchased under car lease program later i had bought the car by paying the money of the value of the car and the lease was closed and i got the noc to register the vehicle on my name.

Now here the problem starts. I had renewed the policy on company name as i was in the process of getting rc changed on my name. I still remember...
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H
himanshu2288
from Rajkot, Gujarat
Aug 24, 2022
This thread was updated on Aug 24, 2022
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health insurance

Address:c 63, vir savarkar, township, Rajkot, Gujarat, 360001

I am customer of chola health last 3 years and i am sdmitted in rajkot gujarat big gastrologist for 2 days and i am submitted all original documents in chola rajkot office but after one month chola query for icp papers and i am submitted all icp papers in chola mail id and ond day chola officer visit in my hospital and my place check all documents but now company rejected my claim and making reason wrong papers please help...
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S
sayedumair
from Pune, Maharashtra
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not providing finance clearance noc

Address:Pune, Maharashtra

Waiting for my car toyota corolla finance clearance noc. They are taking too long to provide my finance clearance noc every time i try contact the agent from where i have bought that car, he keep on saying same thing (Sir we have applied for that. But your noc is still not been issued from chennai main branch)... Here what should i do? I cant even transfer the car ownership on my name because of the noc....
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B
Bbt autodrive
from Hyderabad, Telangana
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car insurance claim

My car has been met with an accident and claim has been registered. I have sent whatever the documents surveyor has asked and my approval is still pending. Its been 20 days and the surveyor is not responding to my call. I really never seen this kind of irresponsibility from any other insurance companies. This is my first insurance policy in chola. I am wondering why i have made a policy in your company...
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K
kkdkumar
from ERODE, Tamil Nadu
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product warding

Address:Erode, Tamil Nadu, 638011

The irdai and high court of chennai have ordered the insurer to issue the policy with 'pa for owner cum driver"at sum assured of rs.15, 00, 000/- with a premium collection of rs.750/- from 21/09/2018. As i tried to issue a policy with the company, the policy wording in the bottom of the online proposal page asked me to select,"pa owner driver cover waiver", whereas i need the policy cover. While asking the company executives, they confirmed...
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Driver niwas s/. Tikuram was going kochhor with tractor on 16sep18 at about1.00pm. On road a fast moving vehicle came infront of tractor. Driver cut the tractor with power brake. Then it climbed on sand and overturned. Banwari s/. Suwa ram and kajor mal s/. Bhagirath mal (Dhirajpura) saw it and with help of people bring out the driver and do straight the tractor. Mob dri-[protected]. Mob no of tractor owner-[protected] tractor no-rj21rf8981...
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B
Buchaiah1510
from Mahbubabad, Telangana
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insurance claim

Address:Medak, Andhra Pradesh, 502103

My car accidented, on 5/6/18, informed, intime, due fir, car keep at police station, upto dt.7/7/18, car shifted, their, suggested showroom-hyd, on my own towing charges, my car is in total loss, they are deducting, 10% on idv, and imposed ₹30000/-towards, parking charges, and their deals with customer, rediculously, we paid insurance premium ₹2500/-valid upto sep-2018, they are harrasing me since 60 days, every day they are creating...
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B
Bhavjot Grewal
from Shimla, Himachal Pradesh
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about claim which is not giving to me totally unsatisfactory way

I have tata indica vista pb10eg0203 which is insured by chollamandal insurance. I got accident front bumper foglamp and front glass are damaged of my car. I claimed insurance for that loss. They took one weak for decision. Only online inspection was done and decision gave that both losses are came into diferent cloe. They said me to make two diferrent files. The point is that when my car was hited ones why should i pay for two files. I totally...
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A
Anil Kumar Dusa
from Hyderabad, Telangana
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let's connect!

Address:Hyderabad, Andhra Pradesh, 501401
Website:www.cholamandalam.com

Hello Team, We want to inform you that, Hyderabad Cholamandalam branch executives are giving false promises and if a customer asks for reasons they give another false commitment which will not happen forever. For example, Our loan sanction date is Feb 28, 2018 and got our first cheque dated Feb 28, 2018 on March 20, 2018 and our emi start date was March 05, 2018. When we asked the executive about the date he said it is ok and your emi will...
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R
raj prabhat
from Bhubaneshwar, Odisha
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claim not settled

Address:Koderma, Jharkhand, 825410

Respected sir/mam.
I have my car insurance policy from chola mandlam...3rd of july 2017 i met with an accident... My car was in totally loss... Till now my claim was not settled... And when i call to toll free no they told me thal ur claim was closed. Then after i contact to the chola office they told me that company has rejected ur claim.
So kindly request u to plz solve my issue. Yesterday i visit to the chola office they...
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P
pooja sri
from Hyderabad, Telangana
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pf issue

Address:Hyderabad, Andhra Pradesh

Dear sir/madam,
I am pilla hema suresh kumar. My provident fund (Pf) settlement is pending, where i have completed all the formalities as well as submitted all the documents (Like - form 15g, employees’ pension scheme, 1995 form, advance stamp receipt, employees’ provident fund form, with id proof, cancel cheque, bank statement, id card etc.) duly sign to our company. It has been complete over 3.5 months. Our company's concerned...
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P
Pritpal Singh17
from Gonda, Uttar Pradesh
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complaint regarding the rejection of medical claim

Address:Kurukshetra, Haryana, 136128
Website:www.cholainsurance.com

With due respect, I beg to say that I have taken a medical health insurance from the Chola MS Company from the past 4 years.
Few weeks back me and my son-both were hospitalized in emergency condition. Doctors suggested us some medical test and investigations like endoscopy, biopsy test and many more blood test. Then it confirmed to having a Celiac disease (wheat allergy) to both o[censored]s.We have to pay 26541 rupees
I had...
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N
Naveen Maheshwari 1979
from Alot, Madhya Pradesh
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not issuing the noc

Myself naveen maheshwari and i am from jodhpur rajasthasn. I am having my agency code in chola general insurance company ltd and my code no. Is[protected] and from last six month chola has stopped the agency business in rajasthan so i have applied for noc and it is in process from last six months but they are not issuing due to which i am not able to transfer my code in another insurance company and my insurance work is totally stopped...
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S
Sandeep Shree
from Mumbai, Maharashtra
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car insurance reg

Address:415012
Website:[email protected]

मेने चोला एम एस का कार insuranse पालिसी लिया था जिसका क्लेम no है [protected] है ओर जब मुझे क्लेम की जरूरत पड़ी तब आपकी कंपनी बोल रही है कि गाड़ी का ब्रैकिंग के फोटोज एजेंट ने ठीक नही खिंचे और...
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C
chandra_cse
from Chennai, Tamil Nadu
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denial of insurance claim for vehicle accident

My silver indica (T board) car has me with an accident on aug 3rd 2017 in chennai. I was greatly injured in that accident and hospitalised for few weeks. Mean while one of my friend towed the car to concorde motors (Tata indica authorized dealer), ambattur, chennai from where i purchased my car for claiming insurance.
Since i was hospitalized i couldnt submit the supporting documents on time for claiming insurance. Stating this as...
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N
neerajjais
from Delhi, Delhi
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mis selling for cargo insurance policy

Address:Chennai, Tamil Nadu, 600001

Policy no 2455/00008832/000/00 is getting wrongly selled, where the condition of claim is on the vehcile on which cargo travelled, how can that be selled to end customer who even don't know how his/her consigement is go to come.
I booked my cargo from chaudhary logistic pm and asked then to cover it via insurance so that if some thing happens while transit i can get it covered under insurance.
When i got my consigment find my...
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I
Idrees Ali
from Indore, Madhya Pradesh
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claim not clear

Address:Shivpuri, Madhya Pradesh, 473880

Dear sir

My self saiyed idrees ali my vhec. No mp33c3825my car was accident of which i claim number [protected] number is the insurance policy number[protected]. Gwalior ms insurance company is not making any kind of help, he gives the number of indore, on indore no phone please do not help me if i do not help if i go, i will complain in kanjumar court.

Thanks
Mob, [protected]...
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D
Dhanashree Authankar
from Nagpur, Maharashtra
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foreclosure charges of 4%

Address:Nagpur, Maharashtra, 440022

I wanted to do prepayment of my loan (Against property in individual name) in may but they are charging 4% foreclosure charges against rbi rule. It is already august now and i am still made to pay installments. No help is provided from nagpur branch manager. Kindly suggest what can be done. Please help us to find if such charges are necessary to pay....
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G
gaikwad_vikas
from Aurangabad, Maharashtra
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less claim passed

Address:Aurangabad, Maharashtra, 431005
Website:www.cholainsurance.com/individual/car-insurance.aspx?&se=google&cp=Search_Core_Brand_EM&

Policy no. 3362/01071448/000/01 claim no. [protected] after telephonic confirmation from claim facilitator, i paid all mechanic charges. Now, he is not considering that amount. I contacted two senior persons but no one is replying. Initially they told me to submit accident statement on blank paper, but now they wants on stamp paper. They forcing me to close this asap or it will cancel. Plz, check attached conversation.

Response...
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D
Dhamanjay
from Korba, Chhattisgarh
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Of amount is not received

Address:480002

Dear sir,
I m dhananjay singh thakur
My of details
Of no. Tnmas[protected]
Un[protected]
Emp id - 506277/new 600142

My last working 03/12/2016
Pf office received my claim paper
Date 03/03/2017
Still i dont have any current status from any side
Keep confirm or mail
[protected]@rediffmail.com
Thanks...
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