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Cholamandalam MS General Insurance Complaints & Reviews

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Last updated Jul 13, 2023
Complaints 109
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Cholamandalam MS General Insurance
Customer Service Contacts

Cholamandalam MS General Insurance Phone Numbers

Toll free
1800 200 5544
19
10
Phone
+91 44 3044 5400
8
4
+91 44 3098 5300
1
3
Fax
+91 44 3044 5550

Cholamandalam MS General Insurance Website

Cholamandalam MS General Insurance Head Office Address

2nd Floor, "Dare House", No. 2, NSC Bose Road
Chennai
Chennai District
Tamil Nadu
India
600001

Cholamandalam MS General Insurance reviews & complaints page 5

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N
nav1231313
from Noida, Uttar Pradesh
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Accidental insurence claim not pass

Address:Dehradun, Uttarakhand, 248001

Dear sir/madam,
I have purchased a commercial vehicle and financed it through cholamandalam finance and cholamandalam insurance.
The time of purchasing i was told that if you buy both insurance and finance with same company, then we give all the benefits. But now when there is accident - these people are giving now so many reasons and saying i should be paying the accidental amount first then the will release the claim that...
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N
Nikhilalladi
from Dhariwal, Punjab
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Charged illegally at the time of preclosure..

Address:Warangal, Andhra Pradesh, 506002
Website:www.cholamadalam.com

I had taken a car loan from cholamandalam finance of amount rs.200500 for 60 months, and that too they even disbursed amount of rs.192000..and repaying my loan after 13 months i sold my car, so it made me to preclosure my loan.i had paid an amount of 52000 within this 13 months..and they charged me to pay 184000 to foreclosure my loan.so where is the justice here.?
Please take this into concern....
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S
spidarun
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Claim amount is not satisfied

Address:600073
Website:Cholamandalam Insurence not worth for satisfy the customer needs.

Hi,

My car number is TN 05 AK 3711. On 8-Sep-2016 it met an accident because a dog crossed a road. I have an insurance with Cholamandalam MS insurance company. My Insurance number is 3362/01245345/000/00. And my claim number is [protected]. Its been handled by Surendiraraj.G and his mobile number is [protected].

After all documents submitted my car sent to the carriage. After all repair i paid around 12000rs.br...
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D
debbas1
from Kolkata, West Bengal
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Delay in claim settlement

Address:700080

My father in law has taken Chola MS car insurance for his Hyundai Santro car.
Certificate number is 3362/00897448/000/02.

Claim number 1698167 was launched against this policy on 15th September 2016. Till today(26 September 2016) they have not approved the claim.
After 4/5 days surveyor had visited once the garage and verbally approved the claim but same day evening they called and asked to wait till further communication.br...
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K
kolsagar
from Kolkata, West Bengal
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PF amount is not settled

Address:600001

Dear sir/madam,
I am sagar kumar paramanik. my provident fund (pf) settlement is pending, where i have completed all the formalities as well as submitted all the documents (like - form 15g, employees’ pension scheme, 1995 form, advance stamp receipt, employees’ provident fund form, with id proof, cancel cheque, bank statement, id card etc.) duly sign to our company. it has been complete over 3.5 months. our company's concerned...
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Address:Thane, Maharashtra, 400607
Website:www.cholamandalam.com

This was regarding the vehicle loan which we took from Cholamandalam finance few years back. We closed the loan with all dues in 2014. The customer care confirmed the closure of the loan and issuance of NOC from Cholamandalam head office on 17th May, 2014. When we approach the local branch office in Thane for taking the NOC and closure document, they denied for the issuance of NOC and closure of loan and ask for some settling(from 1.5 lac...
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B
Britto Datta
from Bargarh, Odisha
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Not received the claim...

Address:West Tripura, Tripura

As due to serious problem in my family day by day. My vehicle was in the garage for a long time. After my family problem I tried to contact with the insurance company for the claim fund & also submitted my all medical report also to them. But still now they are ignoring me. & not accepting my claim amount...So please help me as soon as possible. I want the money soon in my personal life......
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B
bslandgepatil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint no.14/317

Address:Aurangabad, Maharashtra

You know very well my cousin has taken vehicle loan policy of his vehicle ape bearing no. mh-20-ct-3412. your staff or suryer mr. shelke at aurangabad office demanded rs.15, 000/- for settlement of claim, which was denied by my brother. subsequently mr. shlke played mischip and claim was repudiated. my brother has loged complaint in district consumer reddressal forum at aurangabad vide complaint no.14/317 against the directors, such as. s....
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A
amitg36
from Hisar, Haryana
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Non receipt of claim amount complaint no 809046

Address:Hisar, Haryana

We have taken a ipl silver health insurance plan through indusind bank ltd on dt 07.07.2010 in the name of sunhari devi. on dt.05.04.2011 a applicant in the name of manish kumar injured by accident and on dt.14.04.2011 he got expired. we have discussed with customercare and sent all required documents on dt.09.07.2011 via pod no.22926 thr courier overnite express courier. but executives of cholamandalam help care demands more docs on time...
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S
shankar lal meena
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance claim

Address:Churu, Rajasthan

Dear sir/madam


My claim no is 812490 car no rj10ca0858 cholamandlam insurance comp. appoint survoyer vipin sain and this is a non technical surveyor beacuase my vehicle got accident form underbody loss and fr & rr side but he doesn't approvel in my car he told me that you wanted non genuine claim at present time my car is stolen in hindustan hyundai.

Kindly look in this matter

Shankar...
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V
vikasca
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received of car claim

Address:Meerut, Uttar Pradesh

We have lodged claim of rs. 7847.00 on 06.05.2011 vide bill no. b[protected]. but we have not received the said claim till now.

Other detail is as unde:
1. cover note no. 7971841 in the name of shilpi
2. car no. up 15 ae 4715

we have contacted many times to cholamandalam co. at following conatct:

1. mr. saurabh, lucknow, mob no. [protected]

2. mr. lalit, lucknow, mob....
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R
rajanand74
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to extend the cashless facility

Address:Vadodara, Gujarat

Dear sir,

We have taken a health insurance product from m/s. cholamandalam m s general insurance company through the south indian bank, vadodara hwt[protected]plan 6 family floater).

My sister k jayajyothy aged 39, was referred to cardiologist for shortness of breath and on 28 jan 2011 was adviced balloon mitral valvuloplasty by dr chauhan at atma jyoti cardiac clinic. the pre hospitalization request form...
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R
ronak joshi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not received

Address:Sabarkantha, Gujarat

Pod no[protected],
Sender name:-ronak joshi (himatnagar)
Receiver name:-chola mandalam ms general ins co ltd
Address:-2nd floor, ketul chambers,
Nr. icici bank, highway road, mehsana-384002
Courier send date:[protected]
Status-courier not received till the date...
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T
tharique
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim rejection

Address:Chennai, Tamil Nadu

With regards to above mentioned policy, for the Hyndai i10, we had applied for the claim from Cholamandalam due to the accident of the car. But the claim was rejected citing reason from their end that we were lacking co-operation in sending the claim form and loss voucher within the stipulated time mentioned (giving us a lead time of just 5 days to complete formalities)


I would like to bring to attention that, for filling...
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M
mparekh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of policy renewal documents

Address:Chennai, Tamil Nadu

Dear Sir / Madame,

I had paid cheque no: 353440 drawn on Dhanalakshmi Bank Ltd for Rs.2960 dated 07/09/2010 towards renewal of my car insurance. I was provided temporary receipt vide cover note no: 8096102 dated 07/09/2010. Cheque has been debited in my account on 14/09/2010 but I am yet to receive policy documents. I had visited personally Regd. office of Chola MS in Chennai on 03/11/2010 and made complaint vide complaint...
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J
jaydeepdey
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting the claim amount

Address:West Bengal

We bought a Mahindra Xylo in June 2009 and it was insured with Cholamandalam MS GIC. The car met with an accident on 9th January, 2010. The accident was a major which resulted to heavy casualties and the vehicle was damaged severely. The claim was lodged on April 13, 2010 and till date we have not heard from them. When we contact them they say just only one thing that we are looking for the best salvage value....
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H
haseebansari_ind
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim rejected (bogus company)

Address:Vadodara, Gujarat

Maine mere vehical hyundai getz ka insurance cholamandalam general insurance. co. ltd ka insurance karwaya tha. par jab accident claim kiya to bole k aapane ncb liya hua hai islie aapko claim nahi milega. i think cholamandalam general insurance co. bogus hai. jo claim k waqt customer ko fault me bata kar claim dene se mukar jata hai....
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A
akkichopra
from Jalna, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake insurance cover note

Address:Karnal, Haryana

R/sir

I just inform to you main apni car ka insurance cholamandalam se karwaya tha 23/11/2009 ko mujhe aaj tak koi policy nai mila meri gaadi ka accident ho gaya tha to mujhe pata chala k yah jo cover note hai yah fake hai maine jab bhupesh arora m. no[protected]...[protected]... ko bhataya to us ne mera phone pik karna band kar diya pls meri help kare aur mere paise wapas dilaye... aase logo jo k logo k sath fake karte hai...
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A
ankur_tiwary
from Durg, Chhattisgarh
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Motor policy

Address:Indore, Madhya Pradesh

I have taken one motor insurance policy of chola mandalam general insurance for my car (hyundai i 10 era), details for the same are as follows.

Policy certificate no : 3385/00304562/000/00
Business location : indore branch
Broker/agent : fa[protected]
Customer code :[protected]
Date of issue : 03/01/2010

My vehicle meet with an accident on 10th of february 2010 and same i reported...
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D
Dr.C.S.Rangarajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in reimbursement of checked baggage delay

Address:Chennai, Tamil Nadu

When once the claim for 'checked in baggage delay' is accepted, whether the Insurance Company can refuse to send the 'reimbursement money' by means of a cheque direct to the Bankers of the Insured upon specific request from the Insured. The Insurer refuse to send the cheque direct to the Banker of the insured.The Insurer insist that the 'reimbursement money' can only be sent to the insured's account by means...
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