Citibank Complaints & Reviews

I had received a fraudulent call from a number [protected] on 6/8/17 at 5:00 pm and they told me they were from citibank. They had information of the type of card i had and told me that my points were getting expired and can be converted to cashback provided i confirmed my information.

They told half of the card numbers of my citi credit card and asked me to confirm my card details such as expiry date and cvv number to make...

Dear citibank,
Please address the following inconsistencies on your part:
1. On my request to close credit card, i was assured that on paying outstanding amount inr. 31950.00, my card will be closed. However, it was not closed even though i have cleared the outstanding amount dated, april 11, 2017.
2. On discussion with your executive, i have been informed that if i had not made any purchase, amount can't be generated...

My creditcard from citi bank has been used to make unauthorised purchases in the US, though citibank has stopped the further transactions and temporarily disabled my card, i am not sure what i have to do to stop citi from charging me for these purchases, they said that since these 2 are authorized already, they cannot stop payments and the litigation has to be taken up with the merchants, until the merchant refunds the amount, i have to pay...

Almost since 1 year, citibank is deducting Rs. 7500 from my account and not providing details on bill nor providing any details on written.
I raised complaints several times and they say it is deducted as interest rate. They are not giving anything in detail. Pls help.
I pay my bills regularly without delay and this has bothered me a lot.

Very bad that reputed banks does this nonsense...

I applied for an indian oil citibank credit card in citibank ref. No. [protected]. They rejected my application without any reason. When i checked with them, they told my cibil is not good. I checked my cibil and it was fine. I again contacted them and they are rejecting the application. This causes frustation to me. I want to know the reason why they have rejected my application....

Date of the incident - 25th May 2017

Resolution needed - refund

Detailed compliant - I've used CITI bank ATM (ATM ID - 8013) yesterday at 11 AM IST. I entered 1000 rupees and it was deducted from my account balance but only 500 rupees came from the machine. The card that I used was a SBI card. Please help me in getting my 500 rupees redeposited to my account....

I am writing you in regards to a failure from your customer services.
There has been a theft at my place in last week of March when I was abroad for a business trip. My Citibank credit card has also been stolen.
There has been a fraudulent transaction done from my card for the amount Rs. 7422, which I disputed and I challenged the security of the card.
Your customer service advisor told me that it has been used without...

Dear Friends,
I have referred one of my friend last Dec2016. Initially his application was got rejected. Now he got approval for the same application on may2017 without doing anything. When I check my referral dash board it showing the referral got expired on April 2017. Citibank is cheating us in the name of referral offer.

I did not expected Citibank will do like this....

Hi,
I have submitted all documents as required and I have been physically verified and I have complied with all required formality but now somewhere my application stuck.
I have contacted to customer care also but didnt get any reply

I am facing inconvenience due to this.

Please resolve asap.

Yogesh Goyal
[protected]
Reference Number LGGC[protected]...

I recd mini statement in respect of my credit card ending with **** **** **** 8784 showing total due amount of Rs. 8565.81.
I have not spent this amount on my card during APRIL & MAY 2017.
I am neither provided with hard copy of my statement nor any statement sent on my email.
Can the concerned official intimate me where & when this expenditure of Rs. 8565.81 was incurred thru my credit card no. stated earlier.
I...

All, i've been told is sorry... We can't fix it or we will fix your problem as it escalates and gets worse. Or tonight i got a new response... We are citibank but i can't help since it is the wrong country. When asked to get help in the usa, i was told sorry they cant help me. Aka today is my birthday and i am spending it dealing with citibank. Seriously, much worse. I ordered the card. They balance transferred the wrong amount. Attempted...

Sie, i had been taken on line top up loan of Rs 183000/- with in 4 to 5 days i had sent DD to his credit card payment, chennai by advise from citi bank customer care officer reason of DD not accept tenor 24 inplace 36 tenor this DD not encash by me, citi bank credit card officer has debited Rs 1480/- pre closer interest charge debited to my current month statement i had send e mail to India.Grievance.Redressal.[protected]@Citi but till to date...

Card No. [protected]

I had a EMI for Rs.15004/- for four years.

I called bank and asked them for pre-closure and then subsequently called bank on 21st or 22nd April 17 to cancel the preclousre and put back in EMI as I had some emergency expenses. The staff has taken the request and told me call after three days. I called again on 25th and asked the update. The staff asked me to call again after 2 days....

Hello,

Every day i am getting around 4-5 calls as an offer for loan.

I am getting frustrated.

Please forward my request to concern department and ask this agents to not call on [protected].

I am really very angry and if this is not be amended... Then i will have a take seviour action against citibank.

Kindly do the needful.

Hoping for a good responsebr...

The bank has made credit card enquiry without i being applied it for. I have complained several times and there is no response from the team.
Please take action to close the enquiry made on my name without my approval and i being applied it for. This is seriously affecting and having negative impact on my score.
I have mailed to the nodal officers and escalated the issues several times to the customer service team via email...

Hi Team,


I have enrolled for city bank salary account on this January.
From day 1, I am not able to log in to city bank online banking.
I have logged request for several time that my online login is not working, but I am getting no help from City Bank. Will you please be kind enough to provide a resolution for my issue or do I need to look for closing this account ?

I have tried
...

Registering complaint as online fraud transaction on 9th may 2017 amount: 4824.38

Just noticed that i've received citialert transaction email that i made purchase of rs.4824.38 at consim info usa inc so. I just logged in my citibank netbanking and viewed my account summary. It is just showing withdrawn amount of rs.4824.38 without any reference number and purchase subject.

To the best of my knowledge, i confirmed...

Dear citi bank team,

I have got mail and sms today from ur side, as per your request ur address is updated. But when i call blue dart customer care service and they are saying ur old adress is still updated so we are unable to delivered ur shipment.

Please solve the problem as soon as possible.

Card reference no -[protected]
Card last 4 digit-4389
Way bill no-[protected]
br...

Dear Sir/ Madam,

I Ravinder Kumar is in possession of the master card No. **** **** **** 6954.
Yesterday at 16:30 I came to know through my mobile that some fraud transactions are happening on my card in different foreign currency. So immediately I got the card blocked & spoke to your helpline executive about the incident (ref no. 7286)

So I request you to kindly look into the matter & further I confirm...

Hi Sir/Madam
I have purchased some products in myntra. And i have returned few items in that. They have collected the items from me and initiated refund transactions. In myntra account it says that they have refunded successfully but i did not receive the amount in my bank account. So i have called up Citibank and enquired about this, they have asked me for ARN numbers so that they can track. I have got the ARN numbers from myntra...