Aircel — recharge | |||
Dear sir My self Mrinmoy kundu. On 9th june 2012 i was rechage my AIRCEL no ( [protected]) by rs 303.00 .and authority was committed to provide 72000 sec for one month. But in practical i was got 54000 sec. I was make complain on 11th june 2012 ( 1-[protected].) and they committed to revart it by 12/6/2012.But unfortunately it was not done . and i make a call them at 12/6/2012 at 8.30 pm and authority took another complain ( 1-[protected]) and they committed to revert it by 13/6/2012. but upto the date of 14/6/2012 it was unsolved. and they blocked my no ([protected]) for calling to customer care. I tried to contact with them from my another aircel no([protected]) severally and they committed me to solve. But still to the day its unsolved not only that, they also blocked the 2nd no ([protected]) from today. Now tell me sir what was fault that the authority will deprive me like this way? My heartiest request that to solve the problem within 24 hours . Other wise i must bound to knock the door of TRI to get justify prejudice. With Regards Dt.15.06.2012 Mrinmoy Kundu mob no: [protected] Was this information helpful? | |||
 34 Comments | |||
Comments
"does your coupon say that the offer is valid?? I think the best way to manage this is you could just visit your nearest Aircel store and speak to the nodal officer to get this sorted out. I am sure there are third party people watching these offers all the time in the consumer interest so there is minimal chance of such companies to dupe consumers and knowing AIrcels reputation I really don’t think they would have do something like this…
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Dear sir,
I have recharged for pocket internet on 28th march for an offer of 2 months for Rs.97
on 31st march accidently i subscribed again to pocket internet(DIALLING *122#-I thought it will just fetch information ) which I called their customer care representative ASAP.with in one minute.the CC was not at all emphathic and was not at all catering to the needs of the customer
after all if i have availed PI on 28th how can i get it recharged further again,
In short i lost 97 rupees and more over the 2 months offer
i recently migrated from airtel and now feels the service of airtel is far more better than yours
You wont be shocked if you loss your customer rapport thanks to the efforts...
I dont expect an action but this is just to inform you AIRCEL YOU LOST MY VOTE
I have recharged for pocket internet on 28th march for an offer of 2 months for Rs.97
on 31st march accidently i subscribed again to pocket internet(DIALLING *122#-I thought it will just fetch information ) which I called their customer care representative ASAP.with in one minute.the CC was not at all emphathic and was not at all catering to the needs of the customer
after all if i have availed PI on 28th how can i get it recharged further again,
In short i lost 97 rupees and more over the 2 months offer
i recently migrated from airtel and now feels the service of airtel is far more better than yours
You wont be shocked if you loss your customer rapport thanks to the efforts...
I dont expect an action but this is just to inform you AIRCEL YOU LOST MY VOTE
forgot to say my number is [protected]
I have activated 14 rs, 3 day unlimited internet gprs and when the days is complete i did not received deactivation msg or any information and even not informed me about the completion and now when i check my prepaid account my account is empty they fool me
Aircel — Recharge
hi i am love last day i did a recharge on my no.[protected] .after fue mints i got a msg your recharge not successful on your mob.transaction ID 68408140 date[protected] at09:13AM.in evening i meat my dealer and he was totaly deniy this not my transation ID .i want to know who is the owner of this ID
This is my reliance mobile no [protected]. two days before they are activate caller tune. i didn't activate any caller tune. pl return back my activate charges.
aircel
Hello Mam/ Sir,
This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on 28/05/2011 of 222.00 Rs. But till noe netiher the recharge is done nor I received any message. Here is the Payment details:
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 222.00
Date of Payment 28/05/2011
Debit Account 006
Payment Status Success
Payment Remarks 0711
Payee Name : PREPAID MOBILE RECHARGE
Address:EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Consumer Details
[protected]
Hello Mam/ Sir,
This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on 28/05/2011 of 222.00 Rs. But till noe netiher the recharge is done nor I received any message. Here is the Payment details:
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 222.00
Date of Payment 28/05/2011
Debit Account 006
Payment Status Success
Payment Remarks 0711
Payee Name : PREPAID MOBILE RECHARGE
Address:EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Consumer Details
[protected]
This is the first time I tried Aircel and experienced the worst service I have ever seen.Your customer care people are completely knowledgeless and "very" rude.I attemped 6 times and they put me on hold and I was disconnected.Reason I called was I rechargedfrom your website "https://epayment.aircel.com/online-recharge/".It gave me several topup options including Rs68.I opted for 68 and paid through my bank card.I recevd 2 SMSs,one for processing and other with recharge of Rs.0 successfull.Transactionid is "UER[protected]".I got different responses from your customer care.1:We cannot see any recharge.2:(Most ridiculous)We see the recharge but we do not have option for recharge of Rs.68(what???it's your own site which gave me option for Rs.68.I did not enter the amount myself)3:We see the recharge but go and check your bank as amount may not have been deducted(I clearly see Rs.68 deducted from my bank account).I don'tknow what king of system you have there but I need either my money to be refunded or my balance updated with Rs.68.Please take the action ASAP.
I bought an Aircel recharge (top up) of Rs. ten and the talk time on this recharge is Rs. seven, however you only get a talktime for Rs. six, this is daylight robbery and the company needs to be taken to task.
My recharge coupon number is [protected]
My recharge coupon number is [protected]
Dear Customer,
We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Since last month i have recharging my account with minimum denomination of Rs. 50.00. And i talk for about 15-20 minutes and next morning I dont understand how come my money goes out of my account and i m using Nokia 1110i the cell which dopes not have any internet facilities or neither there is any ringtone of any other additional service activated on my cell number. This has happened for last 15 times i think so. Do you guys really think it is feasible for any one to get a recharge of Rs 50.00 or Rs.100.00 every morning. Please help me out.
Vishal Sud
[protected]
Vishal Sud
[protected]
dear sir
I am uttam kumar sahu, I had recharge Rs.69 on Mob No:[protected] on 14/10/2013 via rechargegetitnow and I have got 69 Rs after 5 hours my all account balance has been deducted so please help us...
I am uttam kumar sahu, I had recharge Rs.69 on Mob No:[protected] on 14/10/2013 via rechargegetitnow and I have got 69 Rs after 5 hours my all account balance has been deducted so please help us...
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I am holding Air cel Mob [protected]. (Kerala)
I am rally fed up with one incident caused on couple of days back.
I puchaced one recharge coupen for 198 Rs, with the below with offers
Aircel to air cel free
Other @ 50 ps
Free talk time of Rs 100
But after recharge i didn't get these offers.When i contacted your coustermer care they tell that this offer is no longer applicable.
OK i have below questions.
Then why you clear the stock of these recharge coupens?
This is really cheating......... and not excepting from such a big firm like you.
I am feeling bad to continue with your servise thius is really patetic.
I need an anser by return.I need my money back.
i have one altenative connetion of yours too
No[protected].
I am puuting the recharge coupenSerial # [protected] for your ref.
Kindly revert ASAP other wise i will put up this to consumer court.
Thanks & Regards,
Shanoj.