[Resolved]  Airtel / Customer Care — Don't trust Airtel!

I AM RAHUL MOITRA FROM JABALPUR MP SINCE LAST 5 YEARS I WAS WITH AIRTEL NO..[protected] AND FROM THE LAST 1 YEARS I GOT A LOTS OF PROBLEM WITH THEM THEY WAS ALWAYS DEDUCT BALANCE IN THIER CHOICE AND AFTER CONTACT COUSTMER CARE THEY JUST BLAME BACK TO ME THAT ITS MY FAULT TO SUSCRIBE HELLOTUNE, GAMES, FRIENDS CHAT AND ALL I JUST FED UP WITH ALL AIRTEL GUESE WETHER HE JUNIOR OR SENIOR.

oh is this AIRTEL OR ELSE?
sir.i can't expectfrom this network system service .this is the poorest service in over all network
now u take my case by wich i ger affraid an dissappointed to AIRTEL i am a prepaid customer of airtel i am totaly satisfied anb enjoying the services by airtel from last 2 years.but from since last 1 monthits is totally troublesome period to me.my mobile was lost near on 30th of july and so in same way my SIM also get lost then i blocked my sim and i went to AIRTEL DISTRIBUTER of banswara rajasthan for reconnection i.e reactivation & they said the avalibility of new sim took aboutn 2 weeks again i waited but it was not true they delay it to next week for this finally it get avalible on 17th august and they activated the the sim but again i dissappointed for the outgoing service of mobile my sim is fully incoming service but no otgoing service so now u see what a hell?? service by airtel .untill i hope for starting of my outgoing service .i am now mentally & phaysically disturbed by this 2 -3 weeks

i have taken a sim in 16/08/09 to my father m r koteswar rao age 70 years.sim no; [protected] submitted voter id card&photo to your dealer ome sai mobiles in mig bhel hyderabad 502032, your c care exu are outgoing barried in 17th night telling to give the proof again so we are given the proof again on 18th 8.30 am so the proof also not reached in office c care employes 21st 9 pm onwordes to tell your form is pending and tell please wait we are giving our manager 10pm nearly onehour four excutives srinivas, kishore, josuf, srikanth and every time cut the call after 10.30pm c.care voice is sed in telugu goodnight .your airtel ok outlet ok but custmor is suffring c care exe said come our office 22nd 7.30 am c.care said (maduri, sudha, viswanath, madhavi) we are not collecting to take proof iam not asking to collect my proof to my home you are given so many shop to purchase the sim and submit the proof why you given the sim to every shop like pan shops.tailoring shops and your c care not responding to this problem

I sold a Airtell prepaid Mobile no.[protected] with scheme life time validity.
Every month cut the Amout Rs.30/- per month and send the several massege against 9999. Please stop to cut the amount of Rs30/- every month. I could not understand your customer service.

dear Airtel,
I am totally dissatisfied with airtel network and its customer care service... im facing network problem from 2 month. i complated so much to custmer care. but not got any result.

I try to log on the complaint online it says it cant accept the request at this time
gaurav
[protected]
village-kailon, dist $ teh -mohali, punjab.

we had already lodged a reqest for disconnection of our landline / broad band connection no.[protected]. more than 10 days have passed. However it is yet to be dis connected. we have already shifted to Bangalore . Please therefore dis connect our Landline / broad band connection at the earliest.

contact no: [protected]

my no is [protected].
i got my balance deducted on 05 aug, 12 aug, 19 aug with rs 20 everytime.icalled airtel c care after my first deduction of balance.after two days they called back &said your balance will return on 18aug but no bal was returned.i called customer care many times but they dont told me about my deduction of balance &rejected my call many times.

WE HAVE 15 CONNECTIONS OF AIRTEL & I M VERY DISSAPPOINTED FOR DEDUCTION OF 60 RUPEES WITHOUT USING ANY SERVICE OF AIRTEL AS NO REASON IS GIVEN BY C CARE FOR THIS DEDUCTION & SAY SORRY EVERYTIME

I am suresh .I am using Airtel mobile connection from last 5 years .My Mobile Number is [protected].Airtel is not working in my inside of my house (No Signol) .The cell display in Emergency Calls .
Already I have complained more than times to customare care .My refrence number is [protected].
My address Mudaliar st Pondur Village (Near to Nokia company) Sriperumbudur..

Pls rectify this problum . In my village more than airtel users suffered the same problum

respected,
sir i am owner tracter showroom .i am taking cog group for my busniss but i am not satisfied with yr plan and service . so ikindly request ple call me .and solve my probelm
thanking you,
anil bankar
[protected]

My Mo.no.-[protected], I am brij bihari singh
I had recharged last sunday Rs. 26 1 week internet pack. I used 1 day free of cost internet paca but 2nd day my bilance is cutting on every use now in this time My bilance has cut approx 50 rupes. I have complaiend to customer care but no any positive responce so plz. help me.

1. Plz. inform me can i use internet continue?
2. My bilance will refund as usual ?
3. Can u provide extra time?

dear sir
one massage from u dealer
- airtel- Exclusiv ! your same number available in airtel [protected] Exclusiv tariff"s Available futher details contact [protected]



i call that number [protected] but response is very poor and using unpleasant words
please take nursery action for u dealer number [protected]
thanking u
BY

DR ANBU

6C SATTANATHER COLONY
SIRKALI-609110
TAMIL NADU
MY CELL NUMBER [protected]

hai i want small information with you i want unlimited boardbad for my cell what i have to do please
tell me
to my email adress

i recevied msg from 54321 they says thank u for subscribing bizzarre pack at gclub.in they charged about 25 Rs for two messages. But i did not utilize any services unless using airtle gprs. i want may money back otherwise it will be serious. ok i hope it will be all right my mob no-[protected]

DEAR AIRTEL
MY MOBIL NO.[protected] I HAVE RECHARGE RS.57 TO REDUCE CALL RATE BUT SOMETIME IT IS NOT REDUCING I TRY TO ASK 121 BUT NO ONE GIVE ME ANSWER YOUR 121 HELPLINE TOTALLY HOPLESS FROM 3 YEAR I USE AIRTEL NETWORK YOU GIVE ME DETAIL IDEA OTHERWISE I CAN STOP YOUR SERVICE


RAJENDRA WAKCHAURE

Dear Sir,

I am from India, And i want the National Geographic Talk Abroad SIM card with UK number to USE in India temporarily till reaching UK.

Kindly assist me with any possible information to get the SIM Card in India.

Kind regards.
Alen

My Mobile number is [protected] - On my mobile cirecet pack is activted with out information & daliy 3/5 Rs is dedected How, Currently circet is frrely avabile on internet & many chanles of calbles there is no need on mobile. However so many time i trried ti sent meaasge to my mobile but net work is not reaches to your cutmare care. so I speek with your custmare care person Niles & Suvarana but till date this facility is not stoped Pl. stop this facility on my mobile number I do not want your any message faclity with charge.

Regards,

Dear Sir,
I am a authoraised regular customer in Airtel mobiles for the last three years and my cell No:[protected]. I have activated the criket match SMS for the last four days . I have requisted the Airtel customer care center somany times through phone and SMS to stop the massagas of creket match . But they have not respond to my repeated request till date and receving the SMS for criket match is contineuing . Please arrange to stop the SMS receving in my phone immediately. Why the costomer care authorities are not respond the customers requist ?????.How ever I want immediate reply in this matter
Regards
A.Amirthanathan

Abacus communication — Sim card activation

We have got Issued a duplicate sim card for airtel # [protected] on 30th Sep 09. Till date the sim card is not activated. The reason is Abacus communication has not sent the request to Airtel customer centre yet. Their phone is also not attended. They have been giving promises that it will be sone soon.

11/10/2009
Erode-638002.

Dear Sir,
I c.Sundar Raja, ERODE in tamilnadu having airtel prepaid connection NO: [protected] for last so many years.But despit my repeated requests to your
Customer Care Center at 121. I am not getting any satisfactory Response.Each time
This they side different Answers At 121. New OFFER for my mobile recived
Message (GPRS SPL offer Enjoy 1GB FREE usage on GPRS75 with 7DAYS val.U
will be charged 30/P 50/KB after 1GB usage. sms GPRS75 sent to56789(Toll free).
Dial 171178. FROM message ; Sender -no name, ATGPRS, Recived time 03:03:34 p.m
Date :[protected]. OFFER for message recived customer only (121 ).I sent SMS message type GPRS75 to 56789. Next repley for 1 second ( thank you for subscribing
To airtel mobile office Rs 75 /7 Days pack service . This service will be Activated
Shortly . )Next minit repley (Your request could not be processed.pls try after some
Time). GPRS75 is not ok this number. I made several complaints to CUSTOMER CARE
SERVICE 121 of the airtel. My first complaint NO : [protected]. OUR SIDE problem
Solve MAXIMUM TIME[protected] at 02:00 p.m. But no action taken to rectify. BUT OLD COMPLAINT NOT RECTIFY. Please tell my old complaint states ([protected])
But EVERY TIME Customer Care Officer NEW COMPLAINT BOOKED and request
Time for 3 DAYS TIME, next 24 HOURS, next 3 DAYS Time.
FIRST COMPLAINT NUMBER : [protected] ??????
NEXT : [protected] ??
NEXT : [protected] ??
NEXT : [protected] ??
NEXT : [protected] ??
NEXT : [protected] ?
NEXT : [protected] ?
CUSTOMER CARE PERSON NOT RESPONSE, AND MAXIMUN PERSON WRONG INFERMATIONS NOT TRAINED .
EXAMPLE:
1.Your offer message forward sent to 404 (plan change sender)
2.I no your problem.Wait a minit your call forward to GPRS
department ( response answer GPRS department NO answer
your complaint detail please 121 call. DISCONECTED)
3. Your mobile number NOT APPLICABLE this offer( Daily to times
GPRS OFFER message recived my([protected]) mobile phone)
4.Your CUSTOMER CARE OFFICER TALKING time DISCONECT
THE CALL.
5. NO PROPER RESPONSE & ANSWERS ( First Customer Care
officer GPRS75 sent to 56789, Next persion GPRS 75, Next person
Deactivated GPRS NO RENTAL PACK, Next person 1GB FREE
USEAGE after 1 GB chargable please NO RENTAL GPRS PACK
ACTIVATED),
6. Your mobile number NOT APPLICABLE this GPRS75/250 OFFER, Next person Your mobile number APPLICABLE this GPRS75/250 OFFER.
7. LAST 121 PERSON I TAKE EXTRA CARE YOUR COMPLAINT .(121 mail sent immediately your problem solve promises. Request on completed Monday[protected].)

EACH TIME THEY SAID (121) DIFFERANT DIFFERANT & WRONG ANSWERS.

Kindly solve my problem immediately,

Thankingyou,

REGARDS,
C.SUNDAR RAJA,
118, vasantha vikkar, vasantha nagar, 46 pudur, solar, Erode-6388002,
TAMILNADU, INDIA
MAIL ID : [protected]@gmail.com
CELL :[protected],
:[protected].
:[protected].

hai this is venkat with mobile number [protected] iam using iphone with airtel prepaid card they are deducting from my balance if i use my camera also what i can do i visited to matikere customer care bangalore after i informed the money didn't deducted after two days again they r deducting money what can i do i bought 30000 mobile with airtel what to do plz help out me