we bought a inverter and battery of Amara raja make on March 8th, 2008 from Aditya Electrical works(in fact he is a govt.approved electrical contractor), Tanuku -534211, west godavary district, A.P.with Invoice No;308, of 400 kv ace model. He is saying he gave the guarantee card for battery, if he has given it would have with instruction booklet only. Now he is saying we don't have a guarantee card for battery.In the second month (april2006 it self) digital inverter got problem and the seller took the book from my parents, if at all he gave the guarantee card he would have have taken without knowing my parents. To repair he took 4 months to get back inverter, now 20 days back battery got problem now he is saying we don't have guarantee card. I called customer care toll free of amara raja they called they have sent twice their service engineers, but battery is with seller only. thats not in our house now, they went back wothout anything.Now customer care guy is saying from chennai we need guarantee card. From where we can get that without give us. Bill is there with date and seller is saying, battery got 18 months and nverter got 2 years guarantee with 5 years free service .
Yes i also agree with him company is just making fool of his customer and aurthorties are sleeping out there dont know what reputation does company so called big have.I buyed powerzone product an inverter battery and with two month of purchase i got complaint and yet not resolved.Think these people a amararaja group is fraude that is why they cant handle there customers
I am a retail patner for powerzone in varanasi when i started the business company did lots of commitments about there products warrenty replacements and about there company police but unfortanuatly i couldnt took it in written and now all there commitments had proven wrong they olny concerned about money.no one has visited for complaints of customer or retail patner only they are concerned aboyt money for which they can go to any hights.Thus who will suffer customer only and company reputation
i bought UPS AND AMARA RAJA BATTERIE WITH UPS FROM THE BHASKAR POWER SYSTEMS IN VIZIANAGARAM. THEY ALREADY ATTEND THE COMPLAINT THEY TOLD ME THAT BATTERY WAS FAILURED. BUT I LOST MY WARRANTY CARD SO PLS KINDLY REPLACE OR DO SOMETHING GOOD FOR ME
No service during the 18 months Warranty period - Amara Raja Inverter
I have purchased a Amarraja Invertor in the month of June 2009(26th)
They are expected to do a regular service once in 6 months during the Warranty period.But I have not received any call from the company regarding service during Warranty period.Please attend immediately