[Resolved] Ava Merchandising — Order Not received - False Commitment | |
Hi, I have placed order an for Louis quartz watch and Verona trolly bag on 3rd of December' 07 and my order# is[protected]. Today is 13th of Jan'08 and I have not received the my order. Whenever I try to contact them they give false commitments and give me false excuses. Summary of calls made to AVA: 25/12/07 - Sudhir 28/12/07 - Rosita 2/01/08 - Shashank 3/01/08 - Don't remeber the name (provided me the docket# for courier company) 7/1/08 - Meenakshi 7/1/08 - Lalit (Floor Manager - committed that I will receive the product by Thrusday) 11/01/08 - Gopal 11/01/08 - Inderpreet 11/01/08 - Gaurav 11/01/08 - Ashish 12/1/08 - Manish (provided me the phone# for courier company) 12/1/08 - Meenakshi 12/1/08 - Rajesh Even after making so much call to them I haven't received the product. On 3/01/08 they provided me the docket# but they didn't provided me the courier company phone#. I tried to get the number from them but they never provided the courier company number and luckily today I got the number for courier company. The strange thing is that courier company is telling me that they have not received any shipment from AVA Merchandising. When I am asking to refund the money they are saying that it will take more than one month to refund the money so it would be better if you wait for the product. I do not understand it takes a minute for them to charge the money and it takes a month to refund the same money. I have paid my first installment to the bank but I haven't received the product. One more intresting thing that they are charging me Rs 250 for the delivery and they are taking ages to deliver the product becuase I paid the delivery charges. I had a word with their Floor Manager - Lalit who committed me that I will receive the product by Thrusday but again that was a false committment. I have been trying to get a hold of Lalit but now he is not coming on phone or his Agents are making excuses. Please help me and provide me a solution! Regards, Abhinav Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
142 Comments | |
Comments
Reebok Shoe — Non Delivery of Product
I have placed a order for purchase of reboke shoes bearing order no.[protected] dated 9th Aug,2011 & payment has been made by me the same day of order with credit card ,after 2 day I have received a SMS from from Star CJ your has been dispatch on 11th Aug 2011 it will be reach soonbut regret to say that , I do not received that product till date, so many time I had telecommunication with Star CJ in this regards
Kindly look in the matter & arrange to deliver my product OR arrange to make refund my amount without any further delay
Thanks & regards
Anil Dhingra
02, Banshi Bihar,
Sikandra Bodla Road,
Agra 282007
Phone No.[protected]
mail ID [protected]@rediffmail.com
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+91 11 4716 9800
1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060
HSBC banks should avoid these kind of online frauds to keep tie up with.
Bloody cheat, Ava merchandising