As BPCL is doing the same kind of fraud with all the custmers i would like to give an example with my latest incidence i had applied for petro card by seeing there banner stating get ur petro card with in 48 hours after applying till date i have not received my card, even though i have launched 3 complaints through telephone and mail no of times till date they have not responded me i am in a dinoma and dont know what to do, if any one who is reading this are thinking to go for a petro card i request not to go for it .
Please note the mail communication that was sent to BPCL Customer care id below with my no for which the athorities did not even reply me..
Kind Attn: Manager Complants Cel
With reference to the above said subject i had applied for Petro Card at Jubilee hills fillinghy station on 23-06-2009 with application no. 2210018 TXD: SA0100005910, Batch: 3100, ROC: 31, last week i spoke to one of your executive who have commited that i would be delivered to me by this week but till date i have not received at time of taking the application your banner showed 48 hours we will get the card now since it nearly a month and, today i was speeking to a gently man named Vasanth, this guy was answering so rudly as if i was so debitor for him, a part he is saying it will take one more week to print my card and then a week more to send to me, i just want to know either ur cheeting customers by keeping wrong banners or your service quality is bad like you pertol bunks, it was a cheep trick for marketing your cards if the banners were true.
I request your managment to look into this and see no other customer get this kind of image on you company