[Resolved]  Airtel — Bill Payment - [protected]

Dear sir/madam,

Am using Airtel postpaid connection and i got Jan months bill that is Rs.1, 442.89 i paid this bill amount through Mcheck service on[protected] by using HDFC Bank Credit Card. But till today they have not updated the same and they were asking me to pay the bill once again, with regard to this i have loadge a complaint with customer care executives more than 18 times and i spoke with three floor Managers(Anand / Sathish Kumar and one lady) they have given the ref no's[protected] /[protected] and they told that within 48hours issue will be sorted out. But till today nobody have resolve the same. From[protected] morning my out going facility is barred. again i called customer care but they were asking me to pay the bill once again. Because of this problem my work has got strucked, more than that am loosing my money and also loosing my patieince.
So i kindly request you to go through this and give me the right dicission as soon as possible.

Please Note this connection is in my brothers Name, Abijith M M, #46, C Rd, Kalappa Blck, Srinagar Bangalore
Below is my credit card statement

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VISA VALUEPLUS STATEMENT

Cardmember’s Name and Number Statement Date Payment Due Date

MADALU MANJUNATH MANUDEEP

4346 XXXX XXXX 4015

03/03/09 23/03/09

Credit Limit Available Credit Limit* Available Cash Limit

75, 000 64, 495 22, 500

ENJOY 2.5% PETROL SURCHARGE WAIVER & 1.5% CASHBACK ON UTILITY PAYMENTS THRU MYCITY PROGRAM.CALL CUSTOMERCARE

TO APPLY.

MADALU MANJUNATH MANUDEEP

Domestic Transactions

Date Transaction Description Amount

03/02/09 GURUSHREE HOSPITAL BNG 1, 000.00

04/02/09 Petro surcharge waiver 1.75 Cr

05/02/09 CASH PAYMENT - THANK YOU 4, 500.00 Cr

05/02/09 BR CASH DEP- PROC FEE 50.00

05/02/09 BHARTI AIRTEL LTD (MCH BANGALORE 1, 442.89

05/02/09 JOYCE SERVICE STATION BNG 3, 075.00

05/02/09 PETRO SURCHARGE WAIVER 63.44 Cr

06/02/09 INDIAN RAILWAY CATERIN NEW DELHI 123.18

06/02/09 INDIAN RAILWAY CATERIN NEW DELHI 123.18

06/02/09 INDIAN RAILWAY CATERIN NEW DELHI 180.19

06/02/09 PREMIER COMPUTER AND C BNG 265.00

07/02/09 INDIAN RAILWAY CATERIN NEW DELHI 332.89

07/02/09 Bharti Airtel Ltd.(MCH DELHI 50.00

08/02/09 NIKHIL AND CO BANGALORE 512.50

08/02/09 PETRO SURCHARGE WAIVER 12.50 Cr

09/02/09 CASHBACK MY CITY 43.28 Cr

09/02/09 INDIAN RAILWAY CATERIN NEW DELHI 123.18 Cr

10/02/09 Bharti Airtel Ltd.(MCH DELHI 50.00

12/02/09 DISH TV NOIDA 1, 014.00

14/02/09 Bharti Airtel Ltd.(MCH DELHI 50.00

14/02/09 JOYCE SERVICE STATION BNG 4, 100.00

14/02/09 PETRO SURCHARGE WAIVER 63.44 Cr

17/02/09 CASHBACK MY CITY 3.00 Cr

18/02/09 ICICI BANK/BANASHANKAR BANGALORE 1, 000.00

19/02/09 CASH ADVANCE FEE 300.00

19/02/09 NETBANKING TRANSFER 24, 778.00 Cr

21/02/09 NETBANKING TRANSFER 1, 336.16 Cr

23/02/09 CASHBACK MY CITY 1.50 Cr

24/02/09 NETBANKING TRANSFER 1, 516.45 Cr

24/02/09 NETBANKING TRANSFER 1, 862.28 Cr

24/02/09 NETBANKING TRANSFER 37, 370.00 Cr

26/02/09 DAE, PRECLO FEE,[protected], 060.96

26/02/09 DAE, LOAN PRECL,[protected], 365.55

26/02/09 DAE, PRECLO INT,[protected].78

03/03/09 COC, PRIN NB:05,[protected], 620.96

03/03/09 SPENDS PROMO CASHBACK AIVER 87.72 Cr

03/03/09 COC, INT NBR:05,[protected].32

03/03/09 SERVICE TAX 240.29

03/03/09 CESS TAX 7.20

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Reward Points Summary

Opening Balance Earned Disbursed Adjusted Closing Balance

0 0 0 0 0

Opening Balance Payment/Credits Purchase/Debits Finance Charges Total Dues

17, 212.66 71, 762.70 52, 885.89 0.00 1, 664.15 Cr

Past Dues If any

Overlimit 3 Months+ 2 Months 1 Month Current Dues Minimum Amount Due

0.00 0.00 0.00 0.00 0.00 0.00

Note : All contents of the Statement will be deemed to be correct and accepted by you, unless you inform us of

any discrepancies within 30 days from the date of this statement

* The available credit limit showed herein takes into account charges incurred but not billed

[protected][protected]Please tear here[protected][protected]

Card Number Statement Date Payment Due Date Minimum Amount Due Total Dues

4346 XXXX XXXX 4015 03/03/09 23/03/09 0.00 1, 664.15 Cr

Cheque No. Cheque Date Bank Name Branch Amount (Rs.)

PLEASE DRAW YOUR CHEQUE FAVOURING HDFC BANK CARD NO.______________________________(Please fill in your 16 digit

HDFC Bank card number)

*Please note that the contents of the above statement are bound by the terms and conditions of the cardmember agreement.

For HDFC Bank

Page No.:2

For any details please contact me on my mobile or email.

Regards,
Manudeep M M
Mob - [protected]