Deficiency of service.
AFTER SALES OF SOFTWARE'S THERE IS NO RESPONSE FOR E-MAILS, CALLS, THE SOFTWARE FREQUENTLY TURN IN TO NON-LICENSE MORE OR THE EDUCATION MODE. FOR REGULARIZE WE HAVE FACE FOLLOWING WASTING VALUABLE TIME AND MONEY.
1. Deficiency of service.
2. There is no response for the mail sent id: firstname.lastname@example.org for 8 long days...
3. Again and again software automatically turns in to non-license mode.
4. There is no response for repeated call attempts to 080-26619691/92.
5. 9th day from mail to support received call from Mumbai office informing Bangalore office will contact me for assistance, but not calls from them.
6. Even after sales of software not allowing customer to make use of the same with peace of mind.
7. Harassment for yearly AMC renewal including De-activating software.
8. Frequent DE-activation of software creating inconvenience when there is real requirement of software.
9. De-Activation of paid software for the reason for AMC Money.
1. Visual Magic Pro
2. Magic SMS Prof
3. Insure Magic
5. Magic Patashala