On dated 29th July 09 i was traveling in the mandi depot bus TA TA a/c (Manali to Delhi) (HP-65-1536) starts to run from mandi on 9.30 pm.
THAT this bus was giving a/c problem from 5km ahead from mandi when driver and conductor check the wire the a/c starts to run, in Ghagus the a/c again met with fault and in Bilaspur the driver, conductor again check the a/c system for 15-20 minuetes and it again starts to run.
THAT after 10-12 km from bilaspur bus stand the a/c again met with same fault and the area near Baner smoke starts to come from the a/c circuit and the conductor in the bus announced the passenger that please quickly get off from the bus one by one and the ladies, senior citizen and children, in the bus got seared.
THAT after this big incident everybody was scared and was out of the bus and the driver conductor disconnect the a/c circut and called to the mandi depot and other concerned persons but nobody was picking up the call and again starts to run the bus to Delhi.
THAT after 2-3 hours when bus was on the way without a/c and the passengers in the bus including ladies, senior citizens, children getting suffocation without a/c and the passenger first demanded the RM mobile number from the conductor but when he was not picking up the call then passengers took the mobile no of DM he picked up the call and after listening whole the story he disconnected the call but when the passengers were again and again calling on his number after 10-15 minutes he picked up the call. on that particular time all the passengers told to the DM that in this whole travel we got lot of problems & suffocation and we are traveling in the bus "WITHOUT A/C" for which we have paid more then double fair from ordinary bus so from where the a/c is not working properly our fair should be charged as a ordinary bus fair and the passengers were demanding from the DM that order the conductor to refund our fair which was taken as a a/c charges. But the DM didn't order to do so and again disconnected the call.
THAT when the passenger demanded the complaint book from the conductor then he said that the complaint book is not given to me and he cooperate with us and told that you can write your complaint on the log book and the passengers written their complaint on page no.35 of the log book.