[Resolved] HP Customer Care — theft by hp customer care centre and wrong part replacement. | |
I have hp 2122tu notebook pc which has a light scribe dvd dual layer writer(model DS-8AZH 03C) and 512 mb Samsung ram by default.( which I have upgraded to 1.5 gb by adding 1 gb transient ram) Recently I gave my laptop for dvd rom replacement at Precision informatics pvt ltd. Mumbai division. The mechanics or workers( ya that’s true because they don’t deserve to be called as engineer) Ppl replaced my rom at 6500/- and give a rom which was a + dvd writer without light scribe. I recognized this and argued for replacement and original writer as per specification of 2122tu notebook. So after lot of negotiation he replaced that rom with some +- supporting mitashi ram (without light scribe that found out latter). by thinking that least I can read and write disk so I give extra 500/- and took off laptop. After coming home I installed vista and then I found out that it was showing my ram as 512 mb only. And so opened notebook ram panel, and I was shocked as there was just one module of ram and that too of hynix which I never bought for my laptop. So it’s clear that ‘Precision informatics pvt ltd. Mumbai division’ has stolen my original ram and replaced it with hynics 512 ram. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 136 Comments | |
Comments
From: [protected]@technomacindia.com
Dated: 03/03/09
Dear Sir,
We had purchased Printer model HP DJ F4288 (PSC) and Sr. No.: scn8b14822J from M/s Modcare Enterprises, Nehru Place, New Delhi-110019 Invoice No. CHR6268, Dated[protected] in favour of our unit M/s Technomac India Pvt. Ltd.
On opening the Box we found the Driver ‘CD’ Cracked & we could not install the Printer.
After routing so many numbers, we hereby approach you to kindly replace the broken driver ‘CD’ at the address given below.
H.No.-503, Mandakini Enclave,
Alaknanda,
New Delhi-110019.
We shall remain thankful to you for your gesture.
Yours sincerely,
For Technomac India Pvt. Ltd.
(A.K. Saini)
Dated: 03/03/09
Dear Sir,
We had purchased Printer model HP DJ F4288 (PSC) and Sr. No.: scn8b14822J from M/s Modcare Enterprises, Nehru Place, New Delhi-110019 Invoice No. CHR6268, Dated[protected] in favour of our unit M/s Technomac India Pvt. Ltd.
On opening the Box we found the Driver ‘CD’ Cracked & we could not install the Printer.
After routing so many numbers, we hereby approach you to kindly replace the broken driver ‘CD’ at the address given below.
H.No.-503, Mandakini Enclave,
Alaknanda,
New Delhi-110019.
We shall remain thankful to you for your gesture.
Yours sincerely,
For Technomac India Pvt. Ltd.
(A.K. Saini)
hi,
i brought Compaq presario cq40 108TU laptop in december 2008. the problem with my laptop is: webcam audio is not functioning from the time i purchased and till now. i told about the problem to service center and im trying for this problem to get solved from 3 months, but until now there is no response from HP service center and i contacted the TOLL FREE NO, but there is no response from them.
i brought Compaq presario cq40 108TU laptop in december 2008. the problem with my laptop is: webcam audio is not functioning from the time i purchased and till now. i told about the problem to service center and im trying for this problem to get solved from 3 months, but until now there is no response from HP service center and i contacted the TOLL FREE NO, but there is no response from them.
To all
We have purchased a HP laptop 3 years ago @ cost of Rs.85000/ with 3 years warranty. From the day one it starts giving trouble and the service also not good. Whereas we posses an Accer system for the past 4 years and that too a low end & low prized one, still now it is working good. With this experience, we would like to go for the procurement of new systems. Do you think, we will purchase the HP systems? Don't go for HP hereafter. this is my bad experience with HP laptops.
Further we tried to contact the right person to complain about the same but all the efforts become vain.
We have purchased a HP laptop 3 years ago @ cost of Rs.85000/ with 3 years warranty. From the day one it starts giving trouble and the service also not good. Whereas we posses an Accer system for the past 4 years and that too a low end & low prized one, still now it is working good. With this experience, we would like to go for the procurement of new systems. Do you think, we will purchase the HP systems? Don't go for HP hereafter. this is my bad experience with HP laptops.
Further we tried to contact the right person to complain about the same but all the efforts become vain.
This is Sreedhar .P, I purchased a LapTop with Serial Number of the product (dv6704TU) : CNF80919HB, Date of purchase : 25.05.2008
I am in warrenty period, When i was purchasing, i did not receive any recovery CD's. One of my friend got recovery CD's. Please send the recovery CD's within this week.
Pl. inform what is the present position.
With regards,
Sreedhar .P
I am in warrenty period, When i was purchasing, i did not receive any recovery CD's. One of my friend got recovery CD's. Please send the recovery CD's within this week.
Pl. inform what is the present position.
With regards,
Sreedhar .P
i have to choose between asus and hp, even though hp has more features and its rather cheap, looking at these comments i think i have to settle to asus, because i know for a fact that asus after sales is much better than hp.
I have a HP 530 commercial notebook
i am really pissed from the HP service station (A-200, okhla industrial area, phase -1 )
i gave my laptop 3 times in two months but the problem is still the same and still persisting,
they have a bad behavior at the reception even on the phone, every time they said we 'll look personally into matter bt still the problem is there,
one of the guy named vikas (I dnt remember exactly), he assure me i 'll thee nxt time u bring ur laptop here, and said i never took any unplanned leave in my carrer, bt wen i approached in the office he is not inm the office and i was said he is on a leave.
i went to these people wen my laptop was in warranty, now my warrnty is over i dnt understand what to do??
i am really pissed from the HP service station (A-200, okhla industrial area, phase -1 )
i gave my laptop 3 times in two months but the problem is still the same and still persisting,
they have a bad behavior at the reception even on the phone, every time they said we 'll look personally into matter bt still the problem is there,
one of the guy named vikas (I dnt remember exactly), he assure me i 'll thee nxt time u bring ur laptop here, and said i never took any unplanned leave in my carrer, bt wen i approached in the office he is not inm the office and i was said he is on a leave.
i went to these people wen my laptop was in warranty, now my warrnty is over i dnt understand what to do??
i have compaq presario v3000 laotop.s/n 2CE6410KFL and p/n RM553PA#ACJ
i have purchased this laptop in 2006, but from then i 'm facing the problem of heating. so i've sent to it to the service center for mare than 20 times, and the mother board has changed for 5-6 times but the heating problem is exist still now and not removed. we can't do the work more than 20 minutes in summer season. the mother board faces problem due to only this heating problem. the warrenty is extended till to 20 december 2009 only. so it is the request to remove this problem.
Abdul Gani Khan
C 142
Sec-15
Noida
(u.p.)
i have purchased this laptop in 2006, but from then i 'm facing the problem of heating. so i've sent to it to the service center for mare than 20 times, and the mother board has changed for 5-6 times but the heating problem is exist still now and not removed. we can't do the work more than 20 minutes in summer season. the mother board faces problem due to only this heating problem. the warrenty is extended till to 20 december 2009 only. so it is the request to remove this problem.
Abdul Gani Khan
C 142
Sec-15
Noida
(u.p.)
i have compaq presario v3000 laotop.s/n 2CE6410KFL and p/n RM553PA#ACJ
i have purchased this laptop in 2006, but from then i 'm facing the problem of heating. so i've sent to it to the service center for mare than 20 times, and the mother board has changed for 5-6 times but the heating problem is exist still now and not removed. we can't do the work more than 20 minutes in summer season. the mother board faces problem due to only this heating problem. the warrenty is extended till to 20 december 2009 only. so it is the request to remove this problem.
Abdul Gani Khan
C 142
Sec-15
Noida
(u.p.)
i have purchased this laptop in 2006, but from then i 'm facing the problem of heating. so i've sent to it to the service center for mare than 20 times, and the mother board has changed for 5-6 times but the heating problem is exist still now and not removed. we can't do the work more than 20 minutes in summer season. the mother board faces problem due to only this heating problem. the warrenty is extended till to 20 december 2009 only. so it is the request to remove this problem.
Abdul Gani Khan
C 142
Sec-15
Noida
(u.p.)
hi sirmadam
this is himali your customer i have ccomplain about you keyboard the keys of keyboard is very sticky so proper typing is not doing so please can you give me the right way my pcs model number is hpw17e
its vista and the keyboard is not proper working so please help us i[censored] can replace it so pleae help i ma getting trobuling while typing
this is himali your customer i have ccomplain about you keyboard the keys of keyboard is very sticky so proper typing is not doing so please can you give me the right way my pcs model number is hpw17e
its vista and the keyboard is not proper working so please help us i[censored] can replace it so pleae help i ma getting trobuling while typing
Dear,
I m having a problem in my all in One Printer the casse ID[protected] has been generated before 15 days ago. they told me that the case ID has been assigned to one of their HP authorised Partener. they give me a no for further assiastance. after that I have tried so many times to contact HP Executive as well as his authorised partener no. but nothing is happening from both of side... I m really fadeup with HP SERVICE...
I m having a problem in my all in One Printer the casse ID[protected] has been generated before 15 days ago. they told me that the case ID has been assigned to one of their HP authorised Partener. they give me a no for further assiastance. after that I have tried so many times to contact HP Executive as well as his authorised partener no. but nothing is happening from both of side... I m really fadeup with HP SERVICE...
Dear,
I m having a problem in my all in One Printer the casse ID[protected] has been generated before 15 days ago. they told me that the case ID has been assigned to one of their HP authorised Partener. they give me a no for further assiastance. after that I have tried so many times to contact HP Executive as well as his authorised partener no. but nothing is happening from both of side... I m really fadeup with HP SERVICE...
I m having a problem in my all in One Printer the casse ID[protected] has been generated before 15 days ago. they told me that the case ID has been assigned to one of their HP authorised Partener. they give me a no for further assiastance. after that I have tried so many times to contact HP Executive as well as his authorised partener no. but nothing is happening from both of side... I m really fadeup with HP SERVICE...
recently i bought an laptop from microsolutions, ludhiana, and these mother assured me with free gifts, and now they r completely denies it...they also didnt gave me any drivers...
HP LESERJET 1008 — Company Cheating me
I have purchased the hp 1008 laser jet printer from the hp dealer with the assurance that after filling some requirements procedure i.e. {sending the draft of rs.250/- in favor of HP REDEMPTION CELL, integrated solutions pvt ltd, New Delhi along with the photocopy of the original bill/original sticker of the product serial no and redemption code} you may get the hp promotion gift.But i have received one acknowledgment that it is not a original sticker but that is a original sticker. I am very fad up of this whole things and fell got cheated. But i not leave the company in this way i have full documents with me and penalized the company in the criminal and as well as consumer court.
hiiii
im not getting gift of hometheater
i have hp pavilion dv5
i had send dd 2 months ago
no responce from your side
so tell me what i have to do ?
reply soon
im not getting gift of hometheater
i have hp pavilion dv5
i had send dd 2 months ago
no responce from your side
so tell me what i have to do ?
reply soon
Dear Support team, in our office we have a HP desktop, which is malfuncting from 2 Days can any body give me the telepone number o[censored]r helpdesk, so that i can able to louge a complain for the tecnical issue's i am facing who can give me a COMPLAIN /TT NO . Waitin for ur reply...
Dear I have purchased a HP Compaq Computer on dated 25.12.2008 with offer of free product of All in one printer and UPS but I can not receive any product from HP Compaq to till date. If the HP Compaq not sand my free product with in Three days. If you are not deliver the same as above item than I will go to consumer Court on dated 20.04.2009. I complain to the Dealer as well to your customer care but they are not responding me at all. Now I have left with only the option that I should complaint to the Vice chancellor regarding the behavior of hp dealer as well customer care and suggest not purchasing any product of hp in future. It is my request you to please look into the matter immediately as I have already suffered a lot.
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I am working in ncaor. Recently we had purchase servers from hp. HP ProLiant DL580 G5 Server. not even 4 months past and our server is down, we have logged a call to hp no response, hp says that the problem is with motherboard still the problem is hanging. Hp service is very poor, very bad. I have called many times but to no effect.