Regarding : customers are unsatisfied from your service
I have purchased a new laptop in october-07 from sahara ITJ, Stores Sector - 50, Noida & paid Rs.21000/- to them.My invoice no is - 463.Suddenly the problem came in my laptop that on TFT ONE LINE WAS COMING .And I had registered the complaint on ITJ, Noida stores & they have attended.Now, the same problem came on sunday, my TFT was showing the two lines on laptop& I have registered the complaint to ITJ stores, Noida.Now they are saying to me that it is a physically damaged. I have written many mails but they are saying to me that they will charge the money against TFT.But in actual it comes under warranty upto october'08( I year warranty period).They want to charge extra money from customer.I was too much depreesed & harased by sahara associates during telephonic discussion.
My request to you, please provide the support to me.
I am giving the telephone no's of ITJ Stores : 0120310927909313054614