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  usmanypro on May 4, 2012

mobile

I am usman from abudhabi. I brought a mobile phone of samsung galxy y pro from Dubai Al Qusais Lulu Super market.Then i just open the mobile on the way of return to my camp. But phone just working and restarted automatically , i thought some usual problem. But that was a trouble, that phone i cant use til now. That is restarting automatically, switch off automatically & music player change automatically. I gave to service 3 times , they told some virus problem and sent to sumsung service centre and gave me back 3 times .After 3 service not change my phone.I worked in oil company , that is 180 km far away from abudhabi city , i have only one day leave in one month, i am very anxiousness by brought this phone .I was nokia user, i got a big mistake that choose samsung mobile. I want replacement or refund my money, otherwise i will move legally.


24 Comments

Comments

Partha Ghosh Send email
 
I Need Samsung care center address.
HARSHAD PATIL Send email
 
i have purchase samsung raga mobile, alpha telecom, satyam shivam shopping centre, nallasopara west nr. railway stn dist thane on 18/12/2008 and next day my mobile encountered problems. it automaticaly swtiches of sevral times and hardly gets switched on. Inspite of lodging complaint to the above mentioned nothing is done till date. THey always tell me that your company dealer will come and replace the same but not done till date. Please give me solution on this... I am not satisfied with the company's handset...
Harika Send email
 
its located near lal bunglow ameerpet via lifestyle road
Satya Send email
 
I am facing similar problem with my C170. In the second month of purchase, problem of auto switch off started. Ameerpet service center did some software update which did not work. They coolly say ... wait for few days and will work.

Now, charging adoptor is broken( my mistake)... and it has been lying with them for last 1 month.
Pathetic service from Samsung. I am also planning to lodge a complaint.
Ashish Sinha Send email
 
well i have a new samsung M-3510 it is catching the network of airtel but when i insert reliance gsm sim card no network is available whereas in other phones this sim has network available.this is happening from last one week.i don't know where is the problem in reliance gsm network or samsung m-3510 mobile.i have selected the network mode triband as well as gsm 900/1800 both but it still results the same no network available.
VIPIN SHARMA Send email
 
DEAR SIR WE HAVE PURCHASE THE ONE SAMSUNG MOBILE DT 02/09/09.BUT AFTER 8-10 DAYS NOT REGURAL WORK OUR MOBILE.SO WE ARE GIVEN THE MOBILE ,SAMSUNG SERVICE CENTER,IN THE NAME STAR MOBILE SERVICE CENTER,MZ-77,80,MEZZANANINE FLOOR YASWANT PLAZA INDORE.BUT YOU ARE NOT GIVEN THE TILL DATE OUR MOBILE/REFUND.OUR COMPLANE NO.5481 DATED 29/09/09
SANTOSH BHAGAT Send email
 
DEAR SIR !! I AM SANTOSH BHAGAT FROM KORBA (CHHATTISGARH). I HAD SAMSUNG MOBILE PHONE , BUT UNFORTUNALLY I LOST MY MOBILE PHONE FROM DURING THE TRAIN , PLZ HELP ME !!!!!!URGENTLY!!!!!




SAMSUNG MOBILE MODEL NO-- SGH-i450
IMEI NO-359081012839764


Govardhan Send email
Samsung - New Delhi, Delhi, India
 
lavada lo samsung.it is waste company. I suggested to the all the samsung deallers and all the employes who are worked in that company plz resign your jobs.Because people are not interest to buy the mobiles.Diffnately in feature it will goes to top 1000 company.
Samsung - Gaya, Bihar, India
 
Hi sir/madam,


Just to inform you that I purchased new Mobile from The Mobile store H-10/A, Ground Floor Main Market, Main Road, Kalkaji-110019 dated- 7th Feb-2010.

Model Number- GT-E2120B.

But after two days from the date of mobile purchase my mobile getting hanged on every second call. I visited “ The mobile store” to get the phone replaced. The shopkeeper asked me to get this checked with Samsung services center and refused to replace the mobile which I had purchased two days back.

After several follow-up , I finally submitted the mobile to Samsung service center Nehru Place on 30th march-10. Work Order Number-WA09871018768

The service center executive said that your mobile will be repaired within two days. I went there after 2 days but that guy asked me to come after 4 days. I went again after 4 days, then they another time asked me to come after 4 days.

Now 3 months gone , still I had not got any status regarding my phone.

I am really very disappointed by this kind of behavior .

Pls help & get the issue resolved ASAP.
Samsung - surat, Surat, Gujarat, India
 
i have purchased samsung mobile 3600 metro ......and just 2 months after there is problem occur of memory card ......then i visit samsung service center and they ppl tel me come after 15 days ......then after 15 days i went there they told me your mobile not complete so come after more 15 days ...what suck this ....they nothing doing just ...exercise me to them center......


my name is parimal jariwala
number:- 9879985700
Samsung - Gaya, Bihar, India
 
Hi, I have purchased samsung handset (S5200) in the month of march 2010. But in the month of july only, it stopped working properly. I had lodged complaint in samsung service centre located at borivali. They said that currently parts are not available hence pls come after 7 days. But its been more than 1 month & they r not even able to tell by when parts will be available & it will get repaired. This is first time in life that i bought any product of samsung & sorry to say but this is the worst service experience of my entire life as of now. No one is bothered to take responsibility & get the phone repaired.Soon i will be writing to consumer cort for this.
 
sch-f309 modle speaker complaint
Samsung - Delhi, India
 
Ref
Work Order No. 294 dated 02.11.2010



I have deposited my mobile phone of make Samsung (Model B-5722)
at a Samsung service centre- Mobizone, E-34, Lajpat Nagar on 2nd November,
2010 for repairing as it was unable to read memory card as well as internal
memory. I was told that it will be handed over to me after repairing on the
same day in the evening, but almost a week has past. I have called up almost
on every day to check the status of my mobile phone, but I got the same
reply each time that it was not repaired.

Moreover, being the Deputy Director (Security) in
Rajya Sabha Secretariat, Parliament of India, I could not spare time to go
to the service centre personally since, I was to look after the security
arrangements in connection with arrangements for the meeting in honour of
His Excellency Mr. Barack H. Obama, President of the United States of
America in Central Hall, Parliament House on 8th November, 2010.**
You are therefore requested to expedite the process and let me
know the exact date on which I can collect my mobile phone. Further, let me
also know whether this matter can be sorted out at your level or I need to
escalate this matter to the higher authorities.


An early reply is solicited.

Rajeev Sharma
Deputy Director (S)
Parliament Security service
Rajya Sabha Secretariat
Parliament of India
011-23034608
9873193529
Samsung - Uttar Pradesh, India
 
sir maine apna mobile c3200. 2-11-2010 ko purchase kya tha but 15-11-2010 ko mera seat kharab ho gaya maine apna mobile service center main jama kara diya hai unhone mughe 2 week ko bulaya tha but after 1week company ne mughe call ke kha ke apka cell sahi ho gaya hai lekin service center dene ko tayyar nahi aj date hai 19-dec.2010
Mar 18, 2011 by
abs444
 
i have problem in my mobile handset
May 15, 2011 by
shivang10
Samsung - Gaya, Bihar, India
 
very problematic to have samsung mobile phones . Most of the times it is with the service center . Software is the main issue and its parts are rarely available at the service center . Sometimes keys stop functioning or the cell get itself switched off . Don't know what to do with it ?
Jul 19, 2011 by
prabhat shrivastava
Samsung - Lucknow, Uttar Pradesh, India
 
i have a samsung mobile.but before 2 months its software was disturb .i give my cell to samsung service and i got my cell in good condition after service but again the same problem arises.
Sep 3, 2011 by
malav92
Samsung - vadodara, Vadodara, Gujarat, India
 
sir.. i bought new samsung galaxy pop s5570 on 11th july 2011.. in my fon problem is that.. my fon is got restart with in 1 day. one time...... i go to samsung service center.. i update the software 2 times.. but proble. is not solved... now i tired.. plz.. sir.. do some help..
Nov 12, 2011 by
satishjeetu
 
samsung gt-c3303 handsets working not properly.
Dec 22, 2011 by
rajesh singhal01
Samsung - hisar, Hisar, Haryana, India
 
Dear Sir/Madam
I bought a samsung mobile SCH-B519 in feb.2011. But I facing software related problem from the beginning. I have visited two time in Samsung consumer complaint center and they have resumed the complaint.But now same problem arose.Last time samsung executive assured me that they will replace the handset if the problem came again.Now I want to replace it.

Regards
Rajesh Singhal
9215243087

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