[Resolved]  Samsung / Split Ac — Split AC not cooling

I purchased a samsung split ac(model AS18WADTL)dated 19/3/07.
for my business place, till date the AC is low on cooling, an interesting thing is, I bought 1.5 ton split to cool an area of 200 sq ft, but Ithe cooling wasn't fine, every time I complained an engineer comes to service the ac, after sooooo many services i failed to get the kind of cooling i expected from samsung, I m forced to remove the ac, I have bought a LG split now, as my business was effected.
Now the Samsung Ac is just lying in a corner.
Please advise what can I do now?
Samsung company should atleast replace it which I know is not possible, nor I can file a case against the company.I suffered a lot which Samsung product. I am helples.
Please help...
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Aug 14, 2020
Complaint marked as Resolved 
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Hi there,

The problem with the cooling is not because of the AC quality.Its because you chose the wrong capapcity for your room size.For an are of about 200 sq ft you need to buy an AC oif minimum 2.0 ton.

whats the point in complaining when you chose without proper homework?
THE WORST SERVICE IN THE WORLD IS SAMSUNG.WHAT EVER THE AC U BUY FROM SAMSUNG IT WOULD BE THE WORST.SO PLEASE DONT GO FOR SAMSUNG.DEAR FRIENDZ LISTEN TO ME..BE AWARE OF SAMSUNG.FOR ANY OTHER ASSISTANCE CONTACT ME AT MY [protected]@yahoo.co.in.

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