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Sankalp Tech - Direct Internet ( VSNL / Tata Communications) leased Line

 
6 Reviews
User
  Sankalp Tech
We acquired Direct Internet (channel partner of Tata Communication Internet Services / VSNL ) leased line service in Pune before 5 months. We already cleared our requirement to “Direct Internet “company guys & they promised us that they will provide us satisfactory leased line service, that will work perfectly for our network infrastructure. They took 3 months payment & installation charges from us in advance.

But after installation, provided leased line performance was not up to satisfactory level to accept. There was Connection drops & timeout observed in line thats very slow compared to our working broadband connection. so we told them to close this line & to refund our money.

And now its more than 4 months now “Direct Internet” Pune staff is not responding to our mails & calls properly.
“Direct Internet” is Fraud company who cheated us.
Their leased line service is very cheap, our broadband service is good than “Direct Internet” leased line service.
Still we have not got our refund.
Complaint comments 5 Comments     Updated:
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Comments

 
We are also not satisfied with service of Direct Internet Leased Line ( VSNL / Tata Communication ) channel partner.
we installed their line in our premises.
Line connection is not consistant. Too many packet Drops in Line. & no proper support from their team.
As their rates are cheap their service is also cheap.
Dont take service from Direct Internet..

Go for other options in market who charge good value but provide good service.
 
BEWARE OF Direct Internet Sales. They are toal FRAUD company. TRAI should take action against them.
D
User
natasha  
 
we are using internet from direct internet for past 3 yrs but have faced no issues, , , their service is extremly good. it is their policy to take a qtr in advance, they ook it from us also for a new link but they refunded it within a month as they could not deliver it due to feasibility issues... very good service...awsom CRM and tech support...
 
Now Direct Internet is murge with Tata Communication- Vsnl 1 month back i have take lease line from Direct it's working very fine & they have given me good rates too@ delhi.
 
We also have very bad Experience with this company.

We take the line in cheap rate .. but got to know that they provide compressed bandwidth saying leased line.

Pankaj Salunkhe, Vinayak Pandhare from pune division are fooling the people.
VSNL should take action against Direct Internet www.directinternet.co.in

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    Sankalp Tech - Direct Internet ( VSNL / Tata Communications) leased Line

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