We acquired Direct Internet (channel partner of Tata Communication Internet Services / VSNL ) leased line service in Pune before 5 months. We already cleared our requirement to “Direct Internet “company guys & they promised us that they will provide us satisfactory leased line service, that will work perfectly for our network infrastructure. They took 3 months payment & installation charges from us in advance.
But after installation, provided leased line performance was not up to satisfactory level to accept. There was Connection drops & timeout observed in line thats very slow compared to our working broadband connection. so we told them to close this line & to refund our money.
And now its more than 4 months now “Direct Internet” Pune staff is not responding to our mails & calls properly.
“Direct Internet” is Fraud company who cheated us.
Their leased line service is very cheap, our broadband service is good than “Direct Internet” leased line service.
Still we have not got our refund.