Mini statement shows ATM withdrawal I never really made, Money wrongly debited
I, savings account holder of SBI at Bonhooghly brach, have made a withdrawal of Rs.500/- from Bonhooghly ATM of SBI on 8th March 2008. After that my balance was Rs.13, 500/- .On 12th March 2008 after the next transaction of Rs.500/- I found my available balance Rs.12, 500/- ; which actually should be Rs.13, 000/-, less by Rs.500/- than it should be.
The mini statement shows a doble transaction of Rs. 500/- on 8th of March 2008, from my single savings a/c. which is wrong. I have submitted a complaint letter to the branch manager of Bonhooghly branch of SBI. What more should I do to recover my loss using SBI Cash Plus card in Bonhoghly ATM machine.
I want my money back.