Dell India Complaints & Reviews

Hi, this is rishi jaiswal. i have taken dell inspiron 3542 (express service code is [protected]) 4 month back. within one month of purchasing my system started to get hang whenever i connected it with wifi and it hang for unlimited time period, some times it restart by itself and if you haven't save your work it will gone away. i complaint them and they were unable to solve my problem and finally i went to dell service center and they make...

I purchased dell studio 1458 laptop, service tag - jftj6bs, express service code - [protected]. Any how it's screen got damage. Now i want to replace my screen. I went to dell service centre in hyderabad, they gave me phone number and asked to call, so they will come and fix the screen, right now screen is not available. I called to sales department they are saying that product production is stopped so no screen is there search in local market....

I am not satisfied for your poor service so that I am also not able to take any option which is given by you because if I choose any option and again my laptop will be dead after 1 month in that case what will I do. So I would like to request you that please refund my money.In a month two time i already replaced laptop again its dead.

Service tag-GCF5D72
Express service code-[protected]...

Since 10 days i complained dell, they are now telling me to send bill, as my laptop is not working since 15 days... i took the photo of my bill from my cell and sent, now customer care executive tells me to send scan copy of bill, , if you dont want to give service support, kindly dont make us fool, , worst service of dell ..

Malay

[protected]...

Hello sir i have bought dell inspiron 3542(service tag :4JF1582) in month of june and my system is not working properly. Just after 2-3 days i found right speaker of my system defected and there was heating problem in my system and system restart itself.I inform this to company and they replaced motherboard and speaker and fan, and they applied cooling paste 2 times but i am again facing same issues.And also there was battery drain problem.now...

Your laptop is seriously the worst I've ever seen. I would like you to explain me how in the hell a DELL laptop with 16 gigabytes of RAM hang or deadlock so often just for a simple tasks like browsing, documentation and other stuffs like that. I never expected to see such a worse lap from DELL. No wonder my friends suggested me to buy HP or LENOVO instead of your stupid products. I can't believe I wasted 72000₹ on this cardboard box. I...

I purchased a dell led 18.5" (E1914h) monitor in hyderabad on 15/04/2015.

There is a black dark mark in the dell monitor display. I'm getting problem while working with this dark black mark in the display.

I am sending images and invoice copy along with this mail.

Please do the needful asap.

S/n : cn-0657pn-64180-4bj-31yb.

Thanks,
G vijay bhaskar reddybr...

I have purchaged the laptop Dell Vostro online. My laptop is not charging any more and Its LED inside the charger is not blinking / glowing any more.

I am struggling to get a reasonable response from customer care but what I received is following: (My service Tag Number: 73NZL72; Express service code: [protected]

1. The Lady on customer care is forcing to get the laptop checked from local shop and get back with...

Hi,

I have recently bought a new Dell Inspiron 15 3558 Laptop from Dell online store. I have set password security for the laptop while logging in and some of the keys are now not working hence I am not even able to log in to the system.

Issue is occurring since past week.

Desirable resolution: repair/replace

Please find the order details below:
Order Number:[protected]br...

I purchased this laptop on 6th July. After that there were problems of Power-on. Twice the technician visited. Last visit on 3rd Sept-16. Suddenly, again on 11th Sept, it stopped working. When I put it on charging, the LED glows On & Off but not continuous. I don't know what the technicians have done in two visits. This is causing me a severe set-back, disturbing my work, causing mental agony and embarrassment.
I demand for a replacement...

Service tag- g8tswki

no service is provided, no status details or no information regarding the condition of the laptop provided since 1 month after depositing the laptop with dell kolkata authorised service centre and rs.1364... Very very dissappointed and extremely poor service provided, not expected from dell.
Frustratred as cannot do any work for more than a month, don't know what to do ? still do not know when will...

Through dell sales agent on Dell website, I purchased a laptop.I made payment on Aug 26, 2016. I got mails feom CompuIndia that order has been processed and shipped . They gave me fake tracking Id on email.Being caught, they mentioned some operational issue.Today September 11, 2016.I have no clue of receiving shipment. Upon that i received a mail on ownership/ warranty transfer for used laptop.I asked for refund but no response yet. I can't...

Hello Sir/Mam,

Myself Parth Patel, I am a Structural Engineer by profession. for my Structural Designing work I brought laptop (Dell Inspiron15 5559 worth 61490/- with service tag No. 865T462) on 10th march 2016. when I start the laptop I saw that the display has some issues. there were shades in videos and blurry text in every software which I was installing even computer management screen was blurry so after almost a month...

As u can see the photo the pc was buyed fro the dell authorized center which is located in vera desai andheri west...when we went to the store our requirenment was to buy a pc which can be used for a architecture student and we clearly mentioned him we want a pc which is best for autoocadd and 3d max and we didnt tell him hw much is our budget because we wanted the best laptop so he showed us Inspiron 3542
Service Tag: 7WV5532 | Express...

Dear sir, my name sai prakash. And i raise a complaint about my monitior problem.in phone there telling service tag correct, but while entering it will be wrong. So last time there service engineer came but he rejected my conplaint, because the service tag number is donot match thus y rejected my complaint. Again today i claim complaint once again in that they entered wrong service tag....

Hello sir
i purchased a laptop on 18 nov 2015 and since starting it is not working properly.
Till date its keyboard, touch pad, speakers, and 3-4 lcd display has been replaced and now its wifi adapter is not working.
I asked customer care to replace this faulty product but every time they denied.
Now when i'm complaining they either disconnect or asked me to call after 2-3 hrs. I complain many times on mails to...

I am a dell user facing issues with my lappy

sevice tag : HK51Q32

i had to call customer service everytime nd wait for a long time and that tooo we can call only on working days (every working person couldnt access these services bcoz of the worst timings..as technical help is there only on monday to sarturday from 9 to 6)

Many people can see abt thier complaints only on sunday, and these people...

Hi,

I recently bought a Dell Laptop from your showroom (Dell Inspiron 11-3158). When I opened the package I could see there are scratches on the top and bottom of the laptop. Moreover the laptop is not packed properly in a cover as it came just like that in a cardboard box. There is no protective film on the top of the laptop and nothing in between the Screen & Keyboard. From this I got a doubt that it could be a used laptop.br...

I submitted my two dell laptop inspiron n5110 and one more dell inspiron last week and they diagnosed both of them and said it was your hard disk problem and you need to replace it so i did in one of them as it was actually the hard disk problem but in other laptop they simply didn't diagnosed it and stated that it was the same hard drive problem but it was not a hard drive problem but a minor software problem and on insisting by me that...

This is with reference to the fd4gy1 service tag. It was purchased in 2013. Since then parts which have been replaced are many. You can view them in the history itself. To get the parts replaced is a big task. Engineers do not come till they are satisfied with the requirement of replacement. This is all good from dell india point of view only from cost side. However i have completely different view:
1. I have 4 years extended warranty....