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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 64

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C
Chandan Sharma
from Mumbai, Maharashtra
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Motherboard issue in warranty

Address:New Delhi, Delhi, 110096

Hi,
I am chandan, i have but laptop may 2016 but still i am facing lot of problem. Nehru place (New delhi) support team has ordered for new motherboard but still they have not received because, motherboard will come in september 2016. How is possible, i am really disappoint your service.

Please help.
Motherboard order no:[protected]
My dell service tag:2j6k582
My contact no:[protected]...
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D
daljit31
from New Delhi, Delhi
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Specific non-performance under warranty contract.

Address:Chennai, Tamil Nadu, 602106
Website:dell.co.in

Respected sir,
I am an unfortunate dell customer writing to you about not so happy experience i had in recent times regarding your after sales service given here in new delhi, india.
Let’s start right from the beginning. I am based in new delhi, india and purchased with my hard earned savings dell inspiron 7520 received through courier dated[protected] and its invoice date is[protected].Invoice and tag numbers are [protected]...
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R
Rajeevpulloot
from Kizhake Chalakudi, Kerala
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Computer monitor

Address:680671

I have purchased dell monitor model no e2014hf date of mfg jan 2014 (s/n cn-022rot[protected]l-d2gm) on 27/5/2014 which is under warrenty. from greentouch systems moonupeedika, which is a brach of 'excel' sytestsm thrissur.
From last week it is not working - showing display problems

Pls arrange to replace the monitor.
Abdul latheef.

Email : [protected]@gmail.com...
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K
Kaushal K Agrawal
from Bhubaneshwar, Odisha
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Warranty period mismatch

Address:800001

I order a new alienware on 4th of july 2016, and got it delivered on 15th of july 2016.
I tried to register on dell website for warranty and got a result saying its already registered. My service tag number is 72b2n72, and its showing the warranty from march 2016 to march 2017, that means i only get 7 months warranty? I purchased with a full one year premium warranty. Please resolve the issue....
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A
Amit Kumar Panja
from Mumbai, Maharashtra
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Sold me a duplicate product

Address:Howrah, West Bengal, 711401

I am amit kumar panja. Before 3 days ago i purchase a laptop from dell which model number is 5559 inspiron. Which express service code is [protected]. This laptop is totally duplicate and disputed from when i open it 1st time. I already contact to customer care 10 times over but they donot change my laptop. Altime they harresing me.
Sir please help me soon....
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N
Naga Teja
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Laptop complaint delivery

Address:Chennai, Tamil Nadu
Website:www.compuindia.com

I ordered a laptop dell inspirion 5559 on 6th July 2016 but it is not delivered yet
when i track in the compuindia website the carrier name in it is custom value but the carrier name they sent in the mail is sp and the awb number they sent is waste not working to track
when i call the compuindia they say some lame reasons
yesterday when i call them they talked in such a rude manner
compuindia doesn't even know...
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A
Anamika Mukerjea
from Bengaluru, Karnataka
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Terrible experience with faulty new laptop and the customer service.

Website:Dell

Hi

I have faced terrible service with my 6 months old laptop.The laptop does not allow any apps for video conferencing to run.The laptop immediately crashes after showing a blue screen of death with the error code snp2uvc.sys.

Your poorly informed/unqualified technicians kept calling up and doing the same steps with failed attempts to resolve the issue.No driver update works.

My laptop is under...
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B
Banabir Bhattacharya
from Darjiling, West Bengal
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Software not supplied as per ad specification

Address:735101

I have purchased new inspiration 5559 pc on 29 june, 2016 from your authorised seller the computer world, beguntary, lic sarani, jalpaiguri - 735101 (west bengal). service tag - 8mk5k72. they provided windows 10 only. ms office 2013 had not been provided with the pc.instead they have given office 2016 without product key. please look into the matter and resolve the issue....
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S
Sagar Mansatta
from Mumbai, Maharashtra
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Theft of my wifi card from dell authorized service center.

Address:Mumbai City, Maharashtra, 400080

Dear sir/madam,
I sagar d. mansatta am using dell inspiron 3521 form approx 2 yrs. since last one month i was facing a problem of wi-fi in my computer. i was unable to use the internet using wi-fi, so i took my laptop to the dell authorized service centre in thane (24/25/26, 1st floor, shreeji arcade, panch pakhadi-thane west, thane - 400602, opposite nitin casting company, panchpakhadi) on the above address was informed there that...
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Y
yash4yash
from Noida, Uttar Pradesh
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess of late delivery

Address:New Delhi, Delhi, 110088

I have ordered dell inspiron 3558 then i have recieved faulty piece... And after that i have send it back for replacement... And after waiting for weeks, till now i havent recieved my order... Please do something unless i have to take strict action regarding your company... Dont make me do that... Today date is 11 july... Now i ll see how much time ull take......
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G
grkisback
from Moradabad, Uttar Pradesh
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Dell laptop l502x

I am facing problem to get service for my laptop from dell because they are saying that some parts serial number mismatching. Read below u will know

After seeing all scenario and getting worst response from dell escalation and telephonic team i have come across to some of the major points that shows that dell is doing a fraudulent activity with its customers.

If we just take an example that my lcd is not working....
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A
abhishekyadav123
from Noida, Uttar Pradesh
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Manufacturing defect in dell monitor

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.dell.co.in

I purchased the brand new dell monitor from nehru place, new delhi on 06th july 2016.
As soon as i started using it, i found a white line on the screen.
As it is an out of box issue, i contacted dell support they told me that it can get replaced with a refurbished monitor.
They are not ready to replace it with a brand new part.

They also told me to contact the dealer for replacement.
However, dell...
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S
Sanam Peeyush
from Jaipur, Rajasthan
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Service and product

Address:Jaipur, Rajasthan, 302018

I bought a dell inspiron 3148 laptop. Just after 3 months its one o[censored]sb port stopped working without any reason. I carried on with that issue as i had two more Ports and did not have time to go to any service centre. But after some time i felt i must go for a service call, and so as i called dell customer care. They ordered a replacement of motherboard after a long unsuccessful techincal support. So far the process was okay. But when the...
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V
vaihali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop keypad problems and start up problems

Address:Mumbai City, Maharashtra, 400708

I have purhased laptop dell inspiron 3148
with product serial no6K7MF32 on 14/01/2016
following are the complaints regardingthe same
1.Keyboard functioning problem-some keys are not working smoothly
2. startup problems-after startinggoes in sleep mode
3. touch problem-not working soothly
4.sometimes get hanged during work
look into the matterat the earliest...
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J
Jainam@2016
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase of battery for e5430 dell latitude - fax#4309916 -

Address:Mumbai City, Maharashtra, 400013
Website:www.jainampharmaindia.com

Hello

What is the update?

Rgds


Sachin
Sales head exports
Jainam pharma (India) private limited
905, lodha supremus,
Opp. Lodha world towers,
Senapati bapat marg, lower parel (W)
Mumbai - 400 013
Tel[protected]M) : +91-[protected]
www.jainampharma.com, www.jainampharmaindia.com

On fri, jul 1, 2016 at 4:09 pm,...
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Y
yash4yash
from Noida, Uttar Pradesh
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Very late delivery

Address:110088

I have purchased dell inspiron 3558 then i have recieved faulty piece... And then i have send it back to tamil nadu for replacement... And till now i havent recived my laptop... What a service... Now i dont recommend anyone to buy dell laptops... I prefer them to buy other brand... Please make my delivery quick... You are spoiling your companies image and goodwill......
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A
aromalm
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty

Address:Pathanamthitta, Kerala, 689698

Sir,
I bougth dell inspiron 3542 laptop service tag G75H732 on 24/06/2015. from dell back to college offer 2015, i got email that my warranty upgraded.but it is not on dell site while checking with service tag, i complainted many times, but they are cheating me by saying that they solve with in days.i contacted customer service many times, they only transfering calls to next one and making customers to wait long time.
i am...
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R
RaghuN
from Coimbatore, Tamil Nadu
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Im complaining about my lap dell is not working

Address:641032
Website:consumercomplaints.in

Helloo.., i'm raghu from tn..,
I'm using dell inspiron n5030.., my problem regarding laptop is mean that just my battery indicates it does not charging when i unplug from the charging adapter it rapidly shuts down.., when i clicking batter icon at desktop page
It shows 0% remaining (charging).. i need to know weather the fault is with battery alone or also regards with laptop.....
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R
Rohit Mewade
from Indore, Madhya Pradesh
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Dell laptop product no. D9p7f72

Address:Indore, Madhya Pradesh, 452002

This is to inform you my complaint no.[protected]. i have complaint about my product 5 days ago. but from your side no support to me. as per telephonic communication your technician had taken my contact no. & email.id for further solution and also ask to call me on suitable time i had given him time 4:00pm-6:00pm. but upto now i dont get any support from your side....
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8
879@1992
from Noida, Uttar Pradesh
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Regarding issue in dell laptop screen

Address:Bangalore, Karnataka

Hello,
I had purchased a dell laptop having SN-G809X32 on date 4-july-2015. There are some small black dots within the screen which degrade the quality of display. I had also made a verbal complaint to the agra service center but he denied to register my complaint.
Kindly resolve this issue as soon as possible.
Thanking you...
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