Domino's Pizza Complaints & Reviews

Made the payment successfully, bank website showed success but post redirection to dominos website, it showed error, that order not placed....

Dear Customer,

Thank you for writing back!

We understand your concern regarding the recent merchant transaction.

As per our records, the transaction is successful, and the payment was credited to the merchant. In case of any query about the successful transaction, please get in touch with the merchant.

In case the transaction is failed and the merchant initiates a refund, it will...

I am from mughalsarai, i order pizza on the occasion of rakshabandhan but i get my pizza 2hrs late and all pizzas are cool, i fill a complained but no actions taken by them, i want refund or delever my product in good manner,...

A member of dominos has enter the amount of 8998.99 instead of 899.00 with the trust on them i have given the pin and the transaction got completed of amount 8998.99.

So as per details of the dominos they are telling they have reverted back the amount of 8998.99 to my back account, but till now i did not get my amount back and it has been nearly 7 days now.

Is this the way to deal with the customer. if the...

I have ordered a cheese burst but there's no cheese burst in it.
I'm paying so much for just a regular pizza in the cheeseburst category yet I'm not getting it.
Kindly return my money back.
This is disappointing....

I had order online at 21:19 and until i go to store it was not baked, when i was your staff Virendra he informed me we cant prepare for you until CUSTOMER confirm the order. i asked him if its not confirmed online why you people keep system of online its better to stop online orders, so very rudly he mentioned very bad words telling that his company ### their staff so they didnt bake. so the word he used was totally worng and this is my second...

I ordered 2 cheese dominator pizzas from Beltola branch Guwahati, but they had no hint of mozarella cheese. In fact the amount of any cheese in the pizzas was very little. In fact I found it no different than normal pizza with cheese burst, which costs half as much as the cheese dominator pizza. Really disappointed. Nowhere even close to the “1 pound mozarella” as claimed in the website.

Invoice for my order: https://ps.jublfood.net/di/[protected].png...

Earlier when i have order pizza to my location, delivery boy came to my location
but today when i ordered again their staff refuses to deliver at my location..everything is delieverable to my location like swiggy, zomato, amazon, food panda etc. But why dominos giving me this issue.. Although dominos is charging high taxes why then don't come to my location??...

I already submit my complaint on 22nd of this month with same heading
on yours end it will showed me a RESOLVED on my complaint box but the reality is no one is trying to contact me on this matter till today on 25th of August
On my complaint I attached the relevant Documents Before
So now what will I do plz suggest me

Thank You...

Hi,

Order no was : 358

store location : Ground floor, Fortune Plaza, Near Hotel Sunbeam, Madhav Rao Scindia Marg, City Center, Patel Nagar, Gwalior, Madhya Pradesh 474001

I have place a take away order on 31st July for one stuffed Garlic bread and one pizza.

Garlic Bread is completely filled of oil even the cardboard box of the Garlic Bread was soaked in oil.
The pizza has...

This complaint is regarding dominos Dharamsala which provides us the half baked pizza, yesterday the pizza which we received was not baked properly and we received the pizza late, they ensure the 30 minutes gurranted which they never follows. Kindly grant this issue and we want our money back....

Hi have placed order from Domino's website using the freecharge gateway. however money deducted from my acount of Rs997 and transaction showed successful from freecharge. but dominos saying they have not received the amount so order is not showing. when contacted freecharge they said transavtion is successful contact merchant i.e domino's. domino's support team has raised their hand stating they hav not received money from freecharge contact...

Hi have placed order from Domino's website using the freecharge gateway. however money deducted from my acount of Rs997 and transaction showed successful from freecharge. but dominos saying they have not received the amount so order is not showing. when contacted freecharge they said transavtion is successful contact merchant i.e domino's. domino's support team has raised their hand stating they hav not received money from...

Today I ordered a pizza from Domino's that was paid by mistake it was ordered for pick up. But I stay in a hostel and I'm not allowed to move out after a specific time so i wanted to change pick up to delivery but the store did no even picked up the call thats why I didn't even got delivery and my money also is not refunded.
So I want my money to be refunded....

I order my pizza today online on dominos app and by mistake j went for pick up order then i tried to contact the outlet butt the phone line was busy i tried 10-12 times but no one answered my call tikl now also no one called me that your order is ready or why not you are picking up your order... I paid online i want my money back please help...

I placed ordered dominos pizza worth rs. 104., Amount deducted from my amazon pay account but order not placed. Please help me to get my money back...

In legal case M/S Dominos, Jubilant Foodworks vs Pankaj Chandgothia on 12 December, 2019 district forum ordered dominos to provide free carry bag to every purchase but they are not providing any. Also they have hiked prices recently again, this is too much....

I ordered a pizza online via dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs.320).
I payed via (Airtel money payment bank) got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the...

I have made a order of ₹ 254, but order got failed and ₹254 was deducted from my hdfc bank account. When will i get the refund....

I am really very sorry to say that the complaint redressal cell made by Dominos is completely failed and the officers appointed by the Dominos is truly not efficient to resolve the issue.

Yesterday i have placed an order twice and both the time my order was cancelled without any reason, whereas my credit card has been debited twice and when i have tried to lodge the complaint about this, my call has been shifted to IVR menu...