Domino's Pizza Complaints & Reviews

Date of Incident-15th May 20
Reference no- [protected]
I ordered pizza of Rs.332. At first time, the amount mentioned was deducted from my account.but did not see the order at the Domino's order Portal.So i did the same procedure again and the second time my order was placed.When I approached the Pizza delivery boy, he said that you will receive the amount after 7 days.but till date i did not received the amount.
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I have order pizzas on 23rd Feb but some items are missing and I have laid through online so that the store does not pay back my refund money regarding this mistake and never take seriously my issues and also not call back me in anyway. Again I order new pizza on 20th July and it will be mentioned in your app 30 mins pizza delivery guarantee or otherwise refund 300 but again store does not take my complaint seriously and they disconnect my...

I have ordered 3 pizzas in the month of May..but after being a successful transaction, my order was not placed.Hence i ordered the same pizzas at the same time.at that moment same amount was deducted and the order was placed.The pizza delivery boy said that i will receive the amount after 7 days.but still its not been received by me.
so please have a look into it....

From my mobile number [protected] I had booked an order of amount 446/- Rs through there domino pizza app and the order came almost 1 and half hours late so i refused to take the delivery when I the boy came but he insisted me to pay for the delivery but i told him that the pizza is not in as aspected condition it was very cold but still insisted me to pay for the order and assured me to give the same amount of refund through the app so that...

I m a regular customer of dominos and today i n really very upset to handle the situatoon as the pizza came was complety unbaked and all the maida maida bread came in mouth guest came home literally they were like kyaaa tha ye pizza aisaa ? And sab upset hogaye i called the manager i told and shared the concern and he was juz arguing sir humara yaha temp fix hotaaa hai.aisa nahi hohsaktaa hai if m rwaising a concerm then it is true reallyy...

Good Afternoon !

I am Pranav from Dehradun. This complaint is regarding the permanent deletion of my account with dominos. I have written over 8-10 mails to dominos requesting for my account deletion, but for most of them I have not received any response. After a lot of efforts, I spoke to someone from the customer care team who informed me that account deletion is done by the Dominos Corporate Department and asked me to forward...

I worked as a delivery boy in Domino's for 5 days( 17, 18, 21, 22, 23 of march 2021).

They have not paid my salary yet.

I made 62 deliveries.
My rs.1550 salary is pending from last 4 months.
Kindly give me my salary...

There was an online order placed on 26th June 2021 8:25 pm at Dominos Saket Nagar Kanpur for Rs 868/-
This was a prepaid order and a guaranteed delivery of 30 mins was clearly mentioned.

However after 30 mins I get an SMS update saying it is delayed and still being cooked up.
It was delivered around 50 mins late.

As per the company policy and promise when I asked for refund (as it was prepaid),...

I ordered veg veganza pizza, pizza was not cooked properly and was completely kaccha n pizza topping is completely filled with onions only . there is no other topping other than onion...

I ordered a margarita pizza which was not cooked properly and didn’t have red sauce inside the pizza it was dry and ther was little white cheese inside pizza was very very tasteless and waste of money...

I stay in Baghajatin, South of Kolkata. The store 5 min away from my house is closed for last 3 months. I cannot order any pizza online or by call which is a bit further like 2 kms away. Please resolve the issue so that I can get pizzas delivered to my home from other outlets....

I've been trying to order online, but most of the time it show's "store is offline" which I don't like. I'm from itanagar the customer service is good but what I don't like is most of the time the store remains offline, it might be glitch or due to covid but please stay in touch with us I love dominos 😍...

Trying to place oreder in dominos app, money was debited from account through Paytm..but order is not placed....

Already raised a complaint verbally and by feedback. On 2 july 2021 I pleased an order (Order no. 203, Contact no. [protected]), in that i received smelling veg burger. I called to store and tell them all but the store manager told me okay i wil send the delivery boy please handover the Product. once I returned the product i didn't get any response by his side.

It's very disappointing.
I think I have to connect with consumer...

I had preordered pizza at evening 8.30 and the amount deducted and the status of order in the app is "pending confirmation".

I went to store but they are not helping, they are just saying to contact customer care but customer care never gets connected, I have been cheated by dominos.

I never got pizza and still in the app it is showing pending confirmation and the amount has been deducted from the account, I...

I order pizza from Domino's Raju park khanpur but unfortunately they deny me to delivery just because they dont want come i waite for my pizza almost 55 minutes then I recieved a call from delivery local boy like bhai pizaa lekar kaha aau i ask why u are late I mean it's 30 min guarantee pizaa that's why I order atleast tell the pizza is late so I wait but u guys don't think so there is no store no I mean no is discontinued.i complaint to...

Hi. Today on[protected] time 3:02 pm I was ordering Indi Tandoor Paneer medium size from gurgram sector 5 . Pin code is 122001. I was using dominos android app to order it. App version is v9.2.40. Grand Total was 411.95 . I choose icici netbanking to pay. Transaction was successful but order failed and it is not showing refund money and I did not get any mail regarding this. My transaction id is [protected] and my mobile no is [protected].br...

I had ordered for pizzas online from the dominos pizza website. The total bill amounted to rs. 462. I had paid the amount via UPI Gpay.The transaction was successful but order not placed. The amount was debited from my account but my order was not confirmed. I had placed my order on 4/7/2021. Refund was promised within 3-5 days but i haven't received it yet. The transaction number is[protected]. Could you please look into the details and...

Hi
I have placed order for 21:00 hrs via dominos app for rs2000 but still showing pending confirmation
Please help to resolve this...

I order pizzas on 1st july and it was of rupees 450 ..my money has been debited through paytm up but the order was not placed ...when will i get refund ?...