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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 100

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K
kumbalen
Jul 15, 2021
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Package and product damaged

Address:Puthanangadi , Cherthala , Muhamma P.O kerala

I have sent a new smart band to my friend via dtdc but it was completely damaged and broken into pieces, when he received, the watch is mi band 3 of 1999₹, totally unsatisfied with service i need compensation for the damage, if you need proof of damage .. please contact me....
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U
Undisclosed Name
Jul 15, 2021
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worst delivery

Address:Ahmedabad

I was at home then how can It be (RECEIVER NOT AVAILABLE-(CIR). I work from home still they say the Receiver not available.

That's one issue. Second why the hell do you not receive the call center nor no response to the complaint made till 24 hrs.

If you cant get good people fire them don't waste other people's life by delaying couriers. The worst front-level employees.

This to me stands as a scam...
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U
Undisclosed Name
Jul 15, 2021
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I am home they don't come and they report it not available

Address:Ahmedabad

I was at home then how can It be (RECEIVER NOT AVAILABLE-(CIR). I work from home still they say the Receiver not available.

That's one issue. Second why the hell do you not receive the call center nor no response to the complaint made till 24 hrs.

If you cant get good people fire them don't waste other people's life by delaying couriers. The worst front-level employees.

This to me stands as a scam...
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S
santosh.patil
Jul 15, 2021
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Item not received

Address:kolhapur,port blair

Some important item sent from kolhapur to port blair on 14 Jun 2021 with consignment number P57475932 but item not yet received .You are requested to follow up my case on priorty....
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T
TtMmu
Jul 14, 2021
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Did Not received

Address:House no 1164/2 kara bara Ludhiana

Dtdc num is[protected], this item shipped on 17 June . I didn’t received yet . Kindly solve my query....
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Z
zaveri zaveri
Jul 14, 2021
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Parcel received empty

Dear sir
My id K29091027
Name Haresh Zaveri
Call [protected]
[protected]
Subject = parcel received Goregaon East branch Empty box condition attached pics

Contents in box = Tab with keyboard and charger

Sir
I want to complain against DTDC service which very poor and without responsible to take care of their customer
I received empty parcel Box in Goregaon East branch...
+2 photos
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A
Akhil1104
Jul 14, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
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Courier is showing not delivered

Address:Kothi no. 534 phase 7 Mohali

I have ordered a courier from some app and the courier is showing not delivered . They never tried to contact me on any of the delivery days and now I am not receiving my package ....
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A
AgAk
Jul 14, 2021
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Delivery delay

Door delivery is not done. This is happening second time....
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B
bhanu prakash98
Jul 14, 2021
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Delivery Issue

Hi, This is K Bhanu Prakash, My mother has sent me an important documents in dtdc courier on 10th july from chirala, ongole to hyderabad. They said i'll recieve it by Tuesday i.e. 13th july. i was tracking it since monday it is showing ADDRESS INCOMPLETE or WRONG CIR from 2 days. I didn't even get a call from DTDC couriers regarding package.

Tracking ID : V62147580...
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A
AlokRout
Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC Air not able to deliver even after 6 days ..

I have paid for Air service to get the parcel as earliest. but seems like they are sending it by road. this is kind of make the customer fool.

even after 6 days i am not able to receive the parcel at destination.

DTDC is not a reliable service...
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S
suveshsonker
Jul 14, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivered(RECEIVER NOT AVAILABLE-(CIR))

Address:Supertech Eco Village 2, Sector 16 B, Gautam Buddha Nagar, Greater Noida West, Uttar Pradesh

Hi,

I have not received any call or message from the courier delivery agent.
Now, I'm tracking the shipment (Tracking No. - V[protected] and getting status on portal that "Tue, 13th Jul'21|19:51 Hrs - Not Delivered(RECEIVER NOT AVAILABLE-(CIR)) "

Whenever, courier delivery agent comes over to the society for delivery goods, the Supertech security person calls us to check and do intimation about the delivery.br...
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A
Abhay Chakravarthy
Jul 14, 2021
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Damaged watch

Address:Delhi

I had my watch shipped from Hyderabad to Delhi. and obviously, it came out damaged. There are a few things that I have to say. They never pick up their customer care number. I had to email them by making an account on their website. Well, I finally got a call. They first blamed me that my side packed the watch so it is my fault(which isn't the case). I was put on a conference with the local DTDC office in Hyderabad and the friend who shipped...
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I didn't receive my courier but on website it showing as successful delivered. Your courier boy took it for at 11.20 on July 31 2021 but still I didn't receive it. But your website it showing me it's delivered but I didn't receive it . That's the proof of delivery. I need my courier....
+1 photos
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L
Lakshay lalala
Jul 13, 2021
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Not delivered but status shows delivered

Hi, i haven't received my parcel having AWB/ID ( T[protected] . I have not received any call from dtdc and the dtdc tracking website shows the status as delivered . The customer care is pathetic no one picks call .

I have no idea how without the consent of receiver they can show it delivered . This is against law and the person should be punished for providing wrong information and fraud .

God knows they can...
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K
krishna manjusha
Jul 13, 2021
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Unethical behaviour

Address:morampudi area dtdc

The delivery man who came twice to delivery my products behaved very rudely with me. He called to my phone once when I couldn't answer the call for which he called me again with in a minute, then I picked up his call. He came to my to my house and started shouted at me in public saying that why can't you answer call quickly?
And the other time he came to my house after 8pm and started horning his bike by calling to some other number...
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F
Farhad Azrah
Jul 13, 2021
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Change of pincode

I mistakenly change the pincode but correct adress.
Can you pls change it please.
I put 609106 instead of 609111
Correct one is 609111...
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D
DrVeerabhadraswamy AL
from Mysore, Karnataka
Jul 13, 2021
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Delay in delivery

Address:102, 1st Cross, Gowrishankaranagara,, Mysuru, Karnataka, India

Delay in delivery of articles....
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R
Rohinisrinivas
from Chennai, Tamil Nadu
Jul 13, 2021
Jul 23, 2021
This thread was updated on Jul 23, 2021
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They marked my shipment as customer refused

I didnt get any call from the courier team, they marked all my 3 orders as customer refused. When enquiry was raised the customer failed to respond.
D[protected]...
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K
khursheed9999
Jul 13, 2021
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K50544464 - Not delivered

Address:aligarh, UP 202001

Hi DTDC,

Why is this not delivered?? it's very urgent..

Why did it go to Nagpur instead of aligarh.

please deliver it asap to the below address;

Zubair khan, hn0 535,
shamshad market
aligarh, UP 202001
M-[protected]

regards,
Khursheed Khan
-[protected]...
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A
Arka001267
Jul 13, 2021
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No update since 6 th july

Address:Near vidyasagar high school polashkola adra

Worst experience and frustrated with customer service. Courier placed on 5 th July but still not reached the destination. For DTDC plus charged me for 300rs. It's been more than 7days. What the hell is happening with my parcel. Is the parcel going by walk??AWB#R41947388...
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