DTDC Courier & Cargo Complaints & Reviews

Sir/Madam we sent a parcel on monday[protected] which contains bedsheets of 7 numbers weighted 6kgs 400g to chennai. It reached the destination on Wednesday[protected].30pm which contains of only 5 bedsheets(2 bedsheets are missing). Consignment number: D66940587. Kindly look into our complaint and give us a solution as soon as possible. We didn't expect this from a reputed company....

Dear sir/mam
I was waiting for the book and the delievery man called me jist once but when i called him back after approximately 20 mins he replied like he will not come now andd i have to go to their center to pick the book. i told him only on call can be mised by mistake but he replied the same. Besides this that he will wait for me till tommorow and then will send my courier back, if i not come to center....

DTDC service is too unprofessional. They called me yesterday to say that I should pickup the parcel from their office because it is raining and they do not deliver while it's raining. They claimed to return my package back if it kept raining for the next 2-3 days. The next day, another person from same branch office called to inform that parcel has been delivered wrong to their address and my area does not come under their delivery range....

My security deposit refund cheque parcel was coming from my college.
Firstly I got a call from a delivery agent from this number (+[protected] on 6 July from my nearby dtdc branch (dtdc khirki, malviya nagar). He asked for my exact address, said he is getting confused. Then I was expecting for the delivery on the same day but it didn't happen, so I contacted on the same no. but nobody picked it up. Then I waited for 3-4 days but...

Courier sent via DTDC and committed to be delivered by Wednesday 14th July 2021. It was never delivered. The only option after a weeks time was to personally have someone to visit their branch office to collect it. Such a horrible courier service. In addition their customer service via ticket or customer care call are careless as well. They drop the call if you start questioning their team....

I baishakhi das booked a parcel from moulaly branch on 15th july by paying 2794rupees in premium category.At that time this branch assure me to send the parcel to mentioned address of bharuch within 4 days.But from 16th july shpowing lots of issues and telling lie continuously dtdc damaged and elop my parcel thats why i cant track my parcel from then on.I feel cheated by dtdc service and see lots of complain against dtdc courior company about...

I send a parcel from Kerala to Delhi on 13/07/2021. Parcel Number is D66937094 around 6 kg. I received the parcel in 19/07/2021in Delhi. But the weight is only 3 kg and the package is open I lost 5 valuable items. Someone from your DTDC centre is opened the parcel and stolen the items and repacked. How we will believe your DTDC courier. Kindly give strict action against this matter and who will open this package...?...

I got a call from DTDC Courier that you are having a parcel, which was sent by my college, and after asking the address there is no response from the delivery person.its been 3 days i have not got my parcel....

I have send a book to my friend on 22/06/2021. The consignment no is K29524485. Almost a month past now, DTDC tracking status is showing the consignment has been returned without being delivered to the receiver's address but the local DTDC office is not returning it back to me even after asking them several times to return it over the phone.

I have raise a complain regarding this issue dated on 19/06/2021, the ticket number...

My tracking ID of my parcel is D78765477.
It is my continuous observation that the Akola super Franchisee(AKOT) is not delivering the parcel to particular address and even do not bother to call and they put the status as customer will self collect without consulting the customer. So why do you charge extra for home delivery? If it continues to happen I will take a serious action in that the customer are been harassed and are been...

My courier not send moulali branch, 17 July send me maynaguri Dtdc courier, Tracking details 17 July to 20 July Rajarhat, Plzz kindly check...

Respected sir
Though my pincode is a serviceable area, The delivery executive of DTDC is not dispatching my materials at home.. They are telling to come their main branch office which 30 kilometres away from my area.. During this pandemic it's almost impossible to reach there. So kindly approve this complaint and get my essential materials home delivered....

I sent a courier (docs) from baroda Makarpura franchise to delhi naraina area. They didn't reach upto address and returned my courier showing reason receiver not available. Whereas this was a address of a house where family members were never absent from home. There delivery boy must not have reached upto home. Now miss pooja at Naraina office says you didnt mention mobile no thats why it was not delivered. Whereas they must have made a call...

I booked a parcel from DTDC branch "sahil enterprise; Rd, Beside Maple Residence, Biswa Bangla Sarani, Action Area 1A, Krishnapur, Mohishgot, Kolkata, West Bengal 700102" on 10th July at around 6 pm to ship to PIN 737134, Singtam. It was light weight package and the tracking number K37119255. The representative said the package was about 75gms and then measured it as it was light weight. After measurement it considered as less than 1kg category...

Hii Dtdc is worst service anyone can use

i have ordered laptop from pune to junagadh, but parcel got out for delivery in any other city Rajkot ( 200 KM ) away from destination
then i got message area is not servicesable
now my 1.5 lakh worth of laptop is gone from two weeks
ill need my laptop in next 1 week
otgerwise i'll sue tge company
in case of fraud...

I am supposed to receive a parcel which is sent by DTDC from Jaipur to Patna AWB D87452978 which is important to us but I am unable to track it.i called the coustomer service also but they did not receive my calls.
Please resolve the issue and oblige....

Date- 16 July 2021
To, DTDC
Respected Sir, I want to surrender my franchise NF1242( Ram Nagar) and request you to kindly refund my
amount deposited by me (1000- registration fees, 100000- refundable security amount, 18000- for Kit, and 5000-
for software). I have done single payment for 1, 23000 as final payment on 08 June 2021 with Transaction ID
[protected]. After a week I received my code and FRPlus login...

Hi! I also have a complain with DTDC courier services. Courier tracking says Office close/door lock (CIR). There were 2 contact numbers on the parcel, but they never called....

The DTDC Pottammal Junction, Road, Kuthiravattom, Kozhikode, Kerala 673016 didn't do a home delivery yet. The item reached the office on Saturday, but they didn't do the delivery still, though the payment for home delivery was made. Please do needful.
V62199917...

The delivery executive is entered to the lady's home without calling.There is issue of security of a women.If you are a women please don't not send or receive order through dtdc....