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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo reviews & complaints page 14

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My parcel from Amazon via DTDC has the RECEIVER NOT AVAILABLE-(CIR) twice since 18th March 2023 but I have not received any calls yet and no one has visited my home too. Please resolve the issue.

My tracking Id is D57333745...
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Chhanda Mitra
from KOLKATA, West Bengal
Mar 21, 2023
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Delay Intentionally

Why my pick up not done...
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Chhanda Mitra
from KOLKATA, West Bengal
Mar 21, 2023
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Delay In delivery

My name is Chhanda Mitra. Dtdc courier didn't delebarately didn't shipping my product with Steven courier TRACKING ID D54704870...
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Anil2704
from Delhi, Delhi
Mar 21, 2023
Mar 29, 2023
This thread was updated on Mar 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing my Shipment and not responding

Address:Mumbai

On 17 Dec 2022 a shipment was sent by DTDC Courier from Goa to Mumbai (Laptop with Confidential Data). AWB No. D24112891. As on 21st March 2023 no shipment delivered nor positive response by DTDC Staff. For their Negligence we have facing lot of issue. Now their customer support staff is also not cooperate with us. DTDC lost our laptop with Data....
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Rakesh Maraiya123
from Kolkata, West Bengal
Mar 21, 2023
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Delay in delivery of parcel

They have charged me high charge for fast delivery with in 3 days and today is 7 th day, i have not received the parcel . so bad service...
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Chhanda Mitra
from KOLKATA, West Bengal
Mar 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliberately delaying

Address:12, NO. GOURI SANKAR GHOSAL LANE

This is Chhanda Mitra I have a parcel which was suppose to come on 20th March. But courier Guy dtdc did not pick up my parcel. This is very important parcel for me. Tracking number D54704870. Please do something for me....
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johnmepaphras
from Gurugram, Haryana
Mar 20, 2023
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Parcel

Missing valuable things in the parcel. the box looks sealed however, I have missed very valuable things from the boxes.

I have raised a complaint with the DTDC support, they have closed the ticket without responding to see query.

Regards,
John...
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Address:Anupam Pandey Provident Welworthcity D4-302 Marsandara Appartment dodaballapura Bangalore-561203

DTDC — Courier delivered to wrong address

Anupam Pandey
Provident welworthcity Marsandara Appartment dodaballapura road Bangalore -56203

My name is Jaya and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by Robinson Thakuri.I even dont know who the Robinson Thakuri.I think something wrong...
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Praveen baskar
from Chennai, Tamil Nadu
Mar 17, 2023
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Document delivered to wrong person whose name with ragu who I dont even know who it is..!!

Address:No:30/34,Muthaiya Street, Royapettah,chennai-600014

My order was sent on date of 14/3/22 from Vizag, it was delivered yesterday to a wrong address and to someone name with ragu who received the courier in name of my family, i need the receiver home address and phone number.it
Is important documents inside..!!

Suggestion:please call to respective receiver before delivering the parcel..!!

Consignment number:V67016459...
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Paul_1234
Mar 16, 2023
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Item Stolen (Thieves in the form of employees)

Had used DTDC service and was satisfied until now. Last week I had a package submitted at a nearby DTDC and had some food items packed along with a watch (an expensive one) as it was a gift, to be delivered to Noida. The agent at the office didn't ask for specifics and just asked what he should write in the receipt, so I went ahead with food items. Upon receipt of delivery, only foods items were found in the package and the WATCH was stolen...
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Giyer77
Mar 14, 2023
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Parcel Undelivered

Address:DTDC Sarakki, Bangalore

My consignment Z13728902 has reached the nearest DTDC for 2 days now and by end of the day, the status is 'could not attempt delivery'. When I call the customer care, they just say they cannot share the branch number or the delivery tea, details. They just cheat you by making false commitments of the product reaching 'today', but there is zero useful response on tickets. They close tickets without responding. Afsana and Nikita (who refused...
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M
Markanda Automobiles
Mar 14, 2023
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Miss behave and not delivered at address

Address:markanda automobiles , near sirmour filling station kalaamb

Dear sir,
I am vikas chauhan my order no. T17850905 is with dtdc services, Your employee Ashok (Rocky) M No.[protected] at kalaamb, tehsil Nahan, distt. Sirmour, HP 173030 is delver this order but he conduct miss behave and also not deliver order at my address. he call me to recive order on the road, when i talk with him place my order my address he conduct miss behave with me,
Please take action him otherwise i will take...
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Address:tiruppur

AWB

I54460440
I53010255
I54460436
I53010250
I53010225
I53010213
I53010214

I DID NOT RECEIVE ANY RTO, I ALSO VISIT
(DTDC No.2, ERP LAYOUT, BEHIND YAMAHA SHOWROOM, COLLEGE ROAD, TIRUPUR-641602) THE STAFFS ARE NOT RESPONSE ME PROPERLY. This is the way you treat your customer. I need my packages OR compensate my packages otherwise I will complain to you in consumer...
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Anant772
from jhansi, Uttar Pradesh
Mar 12, 2023
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Tracking update is wrong

Address:Hyderabad

I have ordered 1 cooler from amazon but on the DTDC tracking details all the product details are completely wrong.
Tracking id showing on amazon - A50812517...
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tummalacherla
Mar 11, 2023
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Parcel not delivered

Address:Vijayawada, Benz circle DTDC branch

Consignment Number H71605470
Above mentioned consignment number was booked on 7th March and it has to be delivered 150 km from where it was booked. But till it was not delivered and not one is not responding properly from DTDC. Please suggest for the trouble shoot....
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Cnirmala080
from Pune, Maharashtra
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not received ,I haven't received any call by delivery agent

Tracking id- D58003184
My parcel was undelivered and the reason shown on shipment tracker was- Incomplete address.
While my address was sufficient. I haven't got call from delivery agent

The delivery service didn't put efforts for delivering the parcel .
I hope i get my delivery soon without any more delay. My address is provided below-

Address-
Shiv Trading, tamahanechowk, Balaji...
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Cnirmala080
from Pune, Maharashtra
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not delivered and returned

My parcel was undelivered and the reason shown on shipment tracker was- Incomplete address.
While my address was sufficient, and the courier service ' Sane Chowk, Pimpri', was nearby me.

The delivery service didn't put efforts for delivering the parcel .They directly sent it back....
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Mrityunjay Konai
from Kolkata, West Bengal
Mar 8, 2023
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Letter is not delivered my address and return the letter

My dtcc letter traking no X87675499.Dtdc delivery man call me and told me that you collect the letter dtcc office.Dtdc man is not come to my address and when I go to the DTDC office for collect my letter he returned my letter please take a big action against dtcc everytime they have not reached the letter address...
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Nishikant mali
from Mumbai, Maharashtra
Mar 6, 2023
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Misbehaving of dtdc representatives

Address:DTDC office, kavthe mahankal, teh- kavthe mahankal, dist- sangli , pin- 416405

My parcel sent from hdfc bank from Mumbai to my official address a/p- Irali, teh- kavthe mahankal, dist- sangli, pin-416405 and parcel received at DTDC office Kavathe Mahankal on 04/03/2023 thereafter DTDC Representative of kavathe mahankal office called me and said your parcel has received at office and company can’t deliver at your address . I said parcel address and my official address is as mentioned above. Then dtdc representative...
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Sujata250722
from Kolkata, West Bengal
Mar 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier Not Delivered and Delivery Agent did not call

Address:Taratala Master Franchise

My DTDC parcel of tracking number I55897490 and reference number BC[protected] is showing could not attempt delivery.Please do something.The delivery agent did not even called me....
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