Elica India Complaints & Reviews

I purchased elica vetro glass top 4 burner gas stow on 17/06/2020 at amezon online. My order num[protected].from last 2 months in this stow in 4 burnurs one burner is not working properly that is the big burner in all but that is very low now so resolve my problum as soon as posible.

My addtess
B. Sowmya
Door num 13/3/1335,
Near sachivalayam
Balaji nagar,
Nellore.
524001.
Phone...

This is in reference to my complaint.
CRM ID - WP_2938231.
There was a burner replacement under warranty for my built in Whirlpool hobb
No response is being given from the dealer or technician.They have already charged me the installation fee a month back and now are not even picking up my phone.

Kindly resolve the issue as soon as possible.

Regards...

I purchased elica vetro glass top 4 burner gas stow on 17/06/2020 at amezon online. My order num[protected].from last 2 months in this stow in 4 burnurs one burner is not working properly so resolve my problum as soon as posible....

Elica hob do flexi Fb Mcx 4b 70 swirl...

I bought an ELICA chimney an year ago it has got no complaints till now and working well.. I have asked for deep cleaning service and the service agent has done and went.. from the next day onwards it has got an issue with chimney shutter doors and it's not opening now but suction is working.. i have been registering a complaint on this since many days they had the motor for shutters doors has to be replaced but no one has come back again...

So, I called elica customer service for kitchen hood cleaning. A lady from the service side asked me to purchase AMC which I had no idea about. She gave me details about amc, and she told me that it is available at your location. So I purchased it from their site on 24 December. So I waited for a few days hoping that I would get service, but I didn't get a call from Elica. After a few days, a technician called me and told me that you won't...

I have placed a burner issue request with Elica team. Initially a technician came, got his service fees from us and left stating that the burners are going to get replaced. Now its been 15 days almost but i am getting no response from technician as well as customer service agents. I again called 2-3 days back and one CC Agent informed that product has been dispatched on 26th december, now again I called n Some Vishakha, another CC agent told...

Chimney is not working properly...

We purchased this product on March 16th 2021 (Frist big mistake) for our new home and installed it in August and strated using it from September.

It's been 1 year since we are using it from installation and almost I have spent 7-8k for service (big scam from Elica). This is one of the worst hob i have ever used. Burners have so many issues (listed below each issue one by one). We have made a wrong decision in buying this hob...

I brought elica 694 CT Vetro 2J(TKN Crown DT Series) on[protected] from Vedic Electronics Nizampet Hyderabad, initially 6 months it was working perfectly fine than the burners started creating issues. after 15 min of cooking the stove got very heat, I lodged the first complaint on 2nd September 2022..in next 2-3 days technician (Mr Raju (+91 [protected] along with Mr Kiran) visited and checked and closed the ticket without resolving the issue....

I have purchased Elica Hob (4 burner) from Vijay Sales Faridabad. I am continuously facing issue of Auto Ignition not working. Already logged complaint 5-6 times with Elica Service Center. Each time technician visits, does something and goes. The problem re-occurs within couple of day to 1 week.
Repeated requests to customer care to send Sr. Technician or atleast say I made a mistake of buying an un-reliable product.
No satisfactory...

Hi Team,

My OTG bought in 2019 is not working and i need a visit from engineer to fix it. Please arrange it asap...

It is just been 4 months with many complaints and the service guys came 4 to5 times for a temporary fix, out of 4 burners only one is working, worst product ever.
We would like to file this in consumer court and no response from the service team after multiple complaints.
I need my refund back or a replacement of this worst one.
[protected]
Hyderabad, India...

We recently installed in our kitchen room..daily it's getting blast sound...I need replacement ..i relized it's a waste product ..so please replace it .....

Mr name is Fernandes, I bought a new Chimney from Elica in August 22. As work in the house was not done in August, we opened the box in September when the installation person came to check on it.

The front part was damaged.. They said to call the Service Centre and lodge a complaint. We did the same on October 20th and they said it will get done after Diwali.

I have been following up since then but they do...

Invoice no - SDEG-84582 DTD 18.8.2022

Elica 90 cm 1425 m3/hr Auto Clean Chimney (WD TBF HAC
90 MS NERO, 2 Baffle Filters, Touch + Motion Sensor
Control, Black) | B07XDVDL9B ( B07XDVDL9B )
HSN:84146000

First there was problem with baffles and now the power supply is totally out.it seems there is problem with the main power pcb.Now only after about 14 months serious problems of pcb failure...

SDEG-84582 dtd 18.8.2021 - order id

Elica 90 cm 1425 m3/hr Auto Clean Chimney (WD TBF HAC
90 MS NERO, 2 Baffle Filters, Touch + Motion Sensor
Control, Black) | B07XDVDL9B ( B07XDVDL9B )
HSN:84146000

First there was problem with baffles and now the power supply is totally out.it seems there is problem with the main power pcb.Now only after about 14 months serious problems of pcb failure are...

I registered complaint before 6 moths for ignition issue after that technician said that part is pending, now after 6 moths part is still pending .
now customer care said that your warranty is void so you have to pay for same.
so we are facing issue....

Elica auto clean chimney has stopped working all of a sudden.
Product was purchased on[protected] through Amazon.
It was delivered to my home address as follows:
V. A. Lakshmiprasad
183-Velamakandrigai,
Pennalurpet
Uthukottai
Thiruvallur district
Tamilnadu - 602026
Order number:
[protected]...

I had to get my ellica stove knob changed and there was a service charge of Rs. 413 forced....