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Fastrack Complaints & Reviews

1.3
Last updated Apr 16, 2024
Complaints 936
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248
Unresolved
688
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Hosur
Krishnagiri District
Tamil Nadu
India
635126

Fastrack reviews & complaints page 22

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S
Suresh Raju Mohan
from Chennai, Tamil Nadu
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watch not working even after getting it repaired 2 times

I bought a fastrack watch few weeks ago. After some days, it stopped working and i got it repaired inn the nearby titan showroom with the promise that i will working fine going forward. But the same issue persisted and i went to the main showroom in t. Nagar and got it sorted out.

But now the watch is still not working even after getting it repaired 3 times.

I am absolutely devastated with the product and the...
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Kuldeep Pohare
from Visakhapatnam, Andhra Pradesh
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want to refund

Address:Wardha, Maharashtra

My order no. Is [protected] fastrack watch, which is not good as showing, and quality also not good, that's why i requested for refund instantly and showing the mag request on a process bt after 7-8 days is going on bt no one steps going on and no one delivery man is coming. Please solve my problem.
My email address is: kuldeep. [protected]@gmail.com
Contact on : [protected]...
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D
Devansh pandey
from Delhi, Delhi
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fastrack reflex not pairing

Address:Varanasi, Uttar Pradesh, 221005

Hi, i bought a new fastrack reflex but its not pairing to my mobile, even its does showing in bluetooth, i am using lenovo a 1000 model of mobile pls help me because i am unable to use its full specifications.
I use it in other mobile its working but not working with my mobile. Is there any problem related to bluetooth version of my mobile?
My mobile is running on 5.0 lollipop
But i dont know about bluetooth version...
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A
alpha karthikk
from Chennai, Tamil Nadu
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worst experience

Address:Vellore, Tamil Nadu, 632013

I brought a watch last year its rusted and stop working in 7 months thn i approched service center 10th month they send my watch to company and they gave a replacement for that watch i paid some extra money and buy a 3200 worth watch now its been two month r 4 and its also rusted and scratching my hand i never expect this for a branded company like fastrack now i reached service center theyvr saying they will give a case for that watch worst...
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wilson doss
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastrack watch not working

Address:620001

I bought this fastrack watch model number 3099ssb
On august 2016 with in 1 year it was suddenly stopped and not working around three times and from purchased date half of the year it was in your service centre i was very disappointment regarding on your services and stress by your company and services, here after i never bought it from your service centre i need only replacement of the above there is no compromise with this above issue....
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S
sachinwadam
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

watch machine defect

Address:Mumbai City, Maharashtra, 400059

To,

The manager,

Titan industries limited,

Sir,

I bought a fastrack watch from you on flipkart.com on march 2017. I regret to inform you that it is not working properly. Every day it goes five/ten minutes slow, and on two occasions it completely stopped working, though it had been wound properly.

I have visited your branch in chembur along with the bill and the...
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N
NavyaNikhila
from Mumbai, Maharashtra
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i didn't get fidget spinner as i purchased for 2, 500

Address:500081

On 10/10/2017 arround 7-8 pm i have purchased a watch which is of 2, 500 of cost but there is an offer that if you purchase for 2000 and above you will get one fidget spinner when i asked about this gift, the shop keeper told me that offer is not updated. So my question is why you people are fooling others or else remove that advertisements of fidget gift, i really don't know what you people do i want my fidget spinner as soon as possible,...
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A
Aryan.Patel
from Ahmedabad, Gujarat
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can men get new features in next update

Address:Ahmedabad, Gujarat, 382350
Website:Fastrack.in

Hi team, i’m aryan patel
In yuor product reflex no problem it’s best
But i have an suggestion for you
That in next update can we get new features like
Social media notifications
Music play/pause
Color change of led
Like mi band
And new features by your side
Please accept my wish
Your all products are best
Thank you
Your faithfully
Aryan patel...
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Deepak Sartape
from Jaipur, Rajasthan
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service center don't have good services

Address:411004

Hello team,

I'm fastrack customer. I purchased watch this year (2017). After 2-3 days watch is not working. I reached to pune service center. I submited watch there for repairing on 15th auguest. But yet i did not get my watch.
Design no - 3097sl01
Your services is very low level. I'm not satisfiled your service center. Please improve.
Please look into this on prioirty....
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S
shiprasssom817
from Varanasi, Uttar Pradesh
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wrist watch with model no. ng6024sm01

Address:Varanasi, Uttar Pradesh

Sir

I am highly regret to inform you about the manufacturing defect in my purchased wrist watch model no. Ng6024sm01, dated 18 february, 2017. Since i have purchased it, it is troubling me as the pins inserted to hold the chain are very loose and cant hold the chain bounded. I have given it twice in service center but no improvement is seen. So, i am here to request you to resolve the issue with the best possible solution....
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S
SriprakashC
from Nattam, Tamil Nadu
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strap not getting from last 1 year

Address:600053

Sir
I ve purchased fastrack watches at 2013.
Model no. 4052pm01.
But i am not getting the strap as spares
Reason.
The chain locating base black plastic area broken. Its second time. First time i ve got chain on first time after continuous follow up for 4months. Second time iam trying to buy chain since 2016 (1.5years over). But not got it.
Kindly help to send one chain with black base....
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R
RajeshPradeepG
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service charge is very high

Address:Madurai, Tamil Nadu, 625001

I bought this (Nd3072sm03) chronograph model in hosur. It worked very fine. I didn't get any problem up to 4 years. Now 2017, my watch cell was dead. I would like to change my watch cell. So, i goto titan showroom thallakulam madurai and asking for cell change for my fastrack watch. They simply said service charge is 250 and cell cost 60. Is this your best service? I just want to change the cell. I completely frustrating. Changing cell is...
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R
raghavendra ramadurg
from Mysore, Karnataka
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watch is not working properly

Address:Dharwad, Karnataka

Sir, i have purchased a fastrack watch on june 2017... The product is not at all good, im not satiesfied because i have gave that watch twice for service... After service it will work only for a month if it happens regular than how???... Today also i gave it for service... Fix the issue as soon as possible... Cost of your watches will be very high and it works very cheap......
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S
Suraj Kumar Dash
from Asansol, West Bengal
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4 times defect in brand new watch.

Address:Khordha, Odisha, 751024
Website:fastrack.in

I have bought brand new fastrack watch item no. Ng38021pp10cj on 2nd april 2017. After that it stops working within 1st month only i have repaired it in patia service center, bhubaneswar twice. I have asked for reciept they told me that was a minor defect no bill required. Then after the close of that service centre i have shown it in sahidnagar service centre and i have a bill of it. Again phone is lagging. So i have visited there they asked...
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V
v vishal
from Surat, Gujarat
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fastrack watches is faulty

Address:Sabarkantha, Gujarat, 380001

Pick a deal — pick a deal service fake site and wrong product delivered


Vishal patel
Submit a complaint
I have received fastrack watches from pick a deal site which is not matching with what i ordered and the site is fake, customer support is not available, order number ofpick a deal — pick a deal service fake site and wrong product delivered

Vishal patel
Submit a complaintbr...
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neelimamshr6
from Allahabad, Uttar Pradesh
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I am complaining about my watch stopped working twice

I Neelima mishra purchased a watch of fast track model no NG6078SMO3 on dated 17 Sept 2016 from Titan model store nasik maharashtra.
The watch stopped working after 3 months of purchase. I am posted out of nasik at the moment and hence and I was unable to reach store immediately.
But I contacted them over phone n told about the problem .
In Feb when I went nasik I gave the watch to the store
They said it will take...
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R
ramesh appu
from Thiruvananthapuram, Kerala
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wrist watch not working

Address:680001

Fastrack watch not running properly, i have purchase fast track watch from thrissur and with in 2 months it is not working. So i showed the watch to the shopkeeper. He repaired and gave it back with in a week time.
After a month the same not working so i spoke to the store keeper he told me we have to sen the same to company.
New india time house collected the watch 21-08-17 till this date i have not received any updation even...
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S
syampsundar
from Vijayawada, Andhra Pradesh
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fastrack watch defective piece

Address:Krishna, Andhra Pradesh, 521108

I purchased a fastrack watch on 6th october 2016. With in 2 months of purchase, the watch stopped. I went to the store and the mechanic has rectified it and gave it back. It worked for 15 days and again it stopped. I submitted it in the store again. They took it, let it with them and gave it to me back in 5 days. Then it worked for about 2 or 3 weeks. Again it stopped. I asked in the store what was the problem. It is not getting rectified....
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sujoy senapati
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrist watch ng6111sl01c

Address:Kolkata, West Bengal, 700020

Dear team,

I have purchase a wrist watch model no:- ng6111sl01c on 06.07.2017 however after 7 days o[censored]sages the time of the watch getting delayed for 5-6 hours. We have contacted with the outlet and they have taken the same for 24 hours. After 24 hours of investigation they told that there is no problem & returned the product to me. After 2-3 days we found the same issue and escalated to the store (Titan world) & they agreed...
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Deepak 1106
from Bengaluru, Karnataka
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replacement of watch

Address:Krishnagiri, Tamil Nadu, 560091
Website:Www.titan.com

I had complained regarding replacement of my watch on thursday 7/9/2017 not yet to get a call from there side, waited for 4 days no reply from their side very worst service. They had assured for a call from there service side regarding replacement of watch. Faced a lot problems in watch serviced for 4 to 5 times replaced total machine once but again same problem. Try to reply for this complaint no [protected]...
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