Federal Bank Customer Care

Federal Bank Customer Care

Federal Bank Ltd

Federal Bank Ltd, Bangalore Zonal Office
#9,1st Floor, Halcyon Complex,
St.Marks Road
Bangalore
Bangalore District
Karnataka
India - 560001

Customer Care Phone Numbers and Contacts

Tollfree Phone:+1 80 0425 1199
Phone: +91 48 4263 0994
Additional Info
http://www.federalbank.co.in/regional-office
Satisfactory Rating
1%
Complaints
54
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Federal Bank related photos (5)

Federal Bank Complaints & Reviews

Federal Bank - Amount debited from account

User
 deepak krish on Jul 2, 2015
On 9/5/15 I have deposited 5k rupees on federal bank Chelakkara.After depositing I checked my account only 3k credited .on the next day I consult with the bank they inform me that it will be credited but the amount not credited after 1 1/2 months..I once compliant in the same manner before 1 month and the branch manager contacted me and informed me that it will get credited soon but yet the amount not get credited.....
Complaint comments Read comments Complaint category Banks

Federal Bank - Amount Refund

User
 srv1289 on May 23, 2015
Dear Sir, Kindly find here the documents related to our accounts regarding the nonpayment of interest by the bank on our bank account which contains the higher amount. regarding this issue we have already forworded 3-4 letters enclosed here with to the the Federal Bank Agra Branch but none of the manager neither chief nor branch manager took pain to release our actual interest as per the R.B.I rules .still we are in a worry that how the senior authorities of the bank can do this. Kindly find here the covering letter of the same with all letters given by by us with my family members accounts also&...
Complaint comments Read comments [1] Complaint category Banks

Federal Bank - After loan closed yet not updated cbl

User
 godha dinesh on May 12, 2015
Dear sid, issue is here I two gold loan closed on 31/3/2015 . Same loan yet reflected in my cbl as a od . Why are you not submit report to cbl for updating . For that resoan My bike loan will declined . it's a big issue for us .kindly resolve on high priority . Name:- Dinesh godha Reflected od A/c no. 18076100067107. / 18076100067115. Regards DINESH GODHA GANDHIDHAM 9998870625,...
Complaint comments Read comments Complaint category Loans

Federal Bank - Missing Money

User
 3218/2 on Apr 25, 2015
i am customer for fedral bank, i have another account bank of baroda 25.04.15 18.15 pm i am going for somewhere i decided the cash widrawal near far i see federal bank atm in sector - 70, mohali i put in my bank of baroda atm card in fedral bank atm machine, i decided 10, 000.00 money to widrawal but suddenly 10, 000.00 dedicted in my a/c by i CAN'T RECIVED 10, 000.00, no body can help me, I am very worried about this thing, So Please Help me I WANT MY MONEY BACK PLEASE ITS MY SAVING. I registerd complint in bank of baroda complaint no is - 2015042512991605. fedral station ID is - FD167601, TXN....
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Federal Bank - Complaint againt Branch Manager

User
 minipradeep on Mar 9, 2015
9-03-2015
Ernakulum

From
Mr. Pradeep Parapuam
Federal Group
39/1499, Federal Group Building
Kalathiparambil Cross Road
Ernakulam South, Valanjabalam,
Cochin- 682016
9249493100
0484 -2377750/51

Sub: Complaint againt Branch Manager Mr. Philip Abraham & Cashier, of Federal
Bank. Pallimukku Branch

Sir,

I am an account holder of Federal Bank, Panampilly Nagar- Branch. My account no is 1316100102307. This branch has a very good dealing with the customers and their...
Complaint comments Read comments Complaint category Banks

Federal Bank, Irinjalakuda, Trichur, Kerala. - SUSPECTED ACTS OF FRAUD BY BANK STAFF AND DEDCUTING CONSUMER FIXED DEPOSIT WITHOUT APPROVAL

User
 jairajmarath on Jan 27, 2015
Federal Bank - Irinjalakuda is where I have an account and I suspect the bank employees in involved in fraudulent practice that is begin hidden by the bank management and they are unilaterally deducting my fixed deposit sitting a loan against my deposit where there is no such record and frauds done by bank employee. I request RBI check on this. My name Dubai Contact number is +971 50 8449174 and email is jmarath@gmail.com...
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Federal Bank - Misbehave of your staff at Ranchi Branch name Santosh Kumar [Resolved]

User
 ashish goyal 101 on Jan 17, 2015
Dear Sir, I am running my current & other accounts at your Ranchi Branch since starting of Ranchi Branch.Today I had gone to Ranchi Branch for some work & discussed with Mr. Rohit Kumar in the meanwhile Mr. Santosh Kumar Ranchi branch staff badly misbehave with me, he doesn't know how to talk with customer. Kindly take serious action against him. Thanks & Regards Ashish Goyal Trimurti Publicity Ranchi. A/C No. 14470200000015...
Complaint comments Read comments Complaint category Business & Finances

Federal Bank - Amazon Purchase

User
 rajamd123 on Nov 20, 2014
I have purchased items on amazon on 11th November. when i made the payment, it was successful but after sometime i got message from the amazon to revise the payment. The amount has been deducted Rs. 1759 from my account. When i approached the customer center of federal bank, they told to drop email to fednetinfo@federalbank.co.in. I have send 15 email & did not get even single reply from them. I have contacted amazon& gave all the payment reference number also they told me the bank hold the payment & did not pay to their third party financial provider. Calling federal bank customer...
Complaint comments Read comments Complaint category Banks

Federal Bank - AMOUNT DEDUCTED - BUT TRANSACTION WAS NOT COMPLETED

User
 JITHU007 on Nov 18, 2014
THERE IS NO REPLY FROM THE PART OF BANK .. TILL NOW ..I HAVE RAISED THIS COMPLAINT ON 11/11/2014 I have paid my KSEB bill through FEDNET online, But I didn't get any confirmation mail or email receipt, which I used to get before. The transaction was unsuccessful, and amount was deducted from my account. BANK : FEDERAL BANK . ONLINE NET BANKING 11/11/2014 REF ID :- 14553937 AMT RS 126.00 CONSUMER NO. 17214 BILL NO. 634197 BUT THE BILL STATUS IS SHOWING STILL AS UNPAID. SO PLEASE DO THE NEEDFUL, ELSE KINDLY CREDIT THE AMOUNT BACK TO MY ACCOUNT. JITHIN P JOSE PUZHAKAL BRANCH THRISSUR. ACC...
Complaint comments Read comments [1] Complaint category Banks

Federal Bank - complaint against a bank manager

User
 shajiazhikanni joseph on Nov 5, 2014
From Shaji joseph Azhikannickal (H) Ansha Bhavan Near card bank Thazhepalam .Tirur Malappuram, 676101 email .shajiannoos@gmail.com Ph.9447174363 To Consumer complain forum Kerala Sub;complaint aganist a bank manager Respeted sir, I am Mr Shaji joseph an account holder fedaral bank thalakkadathothoor branch in malappuram (Dist, )from 16/08/2002, here by submitting a complint aganist the bank manager of fedarel bank thalakkadathoor branch, I have a s/b account in thalakkadathor branch with a/c no.11700100055534 On 05/11/2014 I have requsted for a chek book in this banch,...
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Federal Bank - regarding rejection of cheque repeatedly on silly reasons

User
 knpnortho on Oct 24, 2014
Dear sirs, my name is Dr. K.N. * parameswaran nampoothiri, my s/b account number is 13160100086468, federal bank panampilly nagar, kerala. i presented one cheque to the said branch 2 weeks back and they returned the after 12 days saying that it had not containd initials. O.k. I got another cheque from my hospital including the initials and presented last monday this time they found out another reason to reject the clearance as it containd an othe word, " DR". How stupid it is ? those who are sitting at the clearning offices are not robots if i am correct. what is the difficulty in getting a cheque...
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Federal Bank - Second year college fee with held education loan

User
 abida begum on Aug 25, 2014
To 25thaugust 2014
M/s federal bank
Head office

Sir(S)
Sub: education loan abida begum -a/c no 13320100061511: mba second year -hyderabad. Fee payment refusal second instalment-release by federal banklakdi ka pul branch - hyderabad city.
To persue my studies for the second year mba, kindly release the second year fee payment of rs 63500/-(Rupees sixty three thousand five hundred only). But as per the teleconversation with mr vishal manager, the same being withhold by the bank owing to some loan dues by my sister (Nri) emi / insurance for the car.
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Federal Bank - complaint no: 82428

User
 deepakmurali ganapathy on Aug 13, 2014
hi my account no is 12330100130894, i have one atm card given with my account opening kit in the year 2009 i missed the card in the year 2011 Dec i gave two letter to the bank one is to block the lost card and the other to apply for the new card and to DE-ACTIVATE the old card clearly mentioned in the letter.i get a card in 2012 from then till now i am using that card only my card no is:4048 xxxx xxxx 4107 very recently may be 2 to 3 month i got net banking when i checked my account transaction detail's I found that there was 5 to 6 card is been activated and every quartly they have debited some...
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Federal Bank - Misbehaving of branch manager

User
 Rizwan yanbu on Jul 26, 2014
Sir, Im Muhammed Riswan Working in Saudi Arabia as A Civil Engineer.I need NRI A/C from federal bank.I have sent a filled form to federal bank(Kannur - Chakkarakkal Branch).by hand.But Branch manager treated like bad.He said Send to Ernakulam head office.I can understand but i asked to check my form whether form filled correct or not.But he could not do anything.I heared about federal bank's serviceis good hence i have decide to take an account from federal bank but this is unexpected service from your service.So many BANKs are there to take account. Thank You Rizwan...
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Federal Bank - missing money 7400

User
 sumesh212 on Jun 14, 2014
respected sir my name is renjith m. r. my account no is 15940100012855 chitradurga branch my friend send 7400 rs on 11/6/14. i try to withdraw that money through atm in delhi but that atm card shows already withdrawed money. but i dont get that money what i can do sir pls inform me sir pls...
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Federal Bank - transfer of money against electrical bill

User
 diana lionel on Jun 5, 2014
Today i had paid electricity bill (L2809-KSEBLT Collection) of Rs 1459.62 and the same has been deducted from mu account.But the electricity bill remains unpaid.I have checked with the electricity office regarding the same but got information that it has not been paid....
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Federal Bank Ltd. - Extra interest rate charged

User
 Jitendra Pokrane on Mar 20, 2014
I have taken home loan from federal bank on 27/06/08 at 8.25 rate of floating interest rate.
Later it was increased every time and now they are charging me 13.25 interest.
As per the RBI rule the home loan was converted to base rate that is 10.25 in 2010.
When I came to know about this I had a word with the manager and the said we can change the rate once u give the application, I have give this today but they are not ready to reimburse me the extra amount charged.

Very important thing I was never informed about the rate of interest increased or decreased.
Complaint comments Read comments [2] Complaint category Banks

Federal Bank - Transaction statement

User
 ganeshchappadi on Jan 20, 2014
I appreciated your services was ...I am a valued NRI customer with your Bank since more than 15 years, Frequently i am asking to send me statement of accounts through the mail . But so far i have not receving any replies. I dont know they are sending reply, whihc i am not receving.

If this is the services in future i wont be able to continue the transaction with your Bank any More.

My Branch is Payyannur Branch, Kannur Dist. NRI Officer is Mr.Sebu. My A/c No. 11264100004893...
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Federal Bank - ATM problem

User
 seby poulose on Jan 11, 2014
sir Today morning i am using my PNB card in your koratty main branch ATM counter for withdrawing money, at that time there is no Security is there, i didnt get money and my card is not return back, then immediately i called you customer care and he said to tell this matter into branch, then att 10.45am i spoke to koratty branch staff through telephone and they behave very badly, they said they are not responsible and cut the phone, why they are behaving like this, what can i do sir, kindly consider my complaint in proper way seby poulose...
Complaint comments Read comments Complaint category Credit Cards

Federal Bank - ATM

User
 Merin David on Oct 28, 2013
Today 28-10-2013 My ATM Card Blocked in Federal bank ATM Machine at Chowallurpady, Am using my South Indian Bank ATM card .But unfortunately, i didn't get the amount & my card was blocked. I went to the office and asked about this issue first they didn't respond to my complaint. Finally they said that 'the blocked card can't return especially the other banks card's .But If it is in the same bank they will return it later.There is no rules to return the card's of other banks.' Still i dint get the meaning of that rule why they can't return the card's...
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