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Hathway Complaints & Reviews

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Last updated Apr 11, 2024
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Hathway reviews & complaints page 39

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Address:Ahemedabad

Respected Sir,
GTPL deployed people left the hanging cables near and around my balcony which is causing damage to my property and affecting my safety and security.
Without permission, consent they barge around my property for arranging the internet cables....
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Nanday U
Oct 3, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Unattended cable and barged into my balcony without

Address:Ahemedabad

Respected Sir, It is of great regret that people deployed by GTPL broadband left the unorganised cables around my flat hanging out from my balcony, and used my AC unit to for GTPL cable and left the cable at my place and every now and then they barge into my balcony without information, consent and permission.
Negligence of duty not worried about the safety of the public.
Causing mental harassment that any time people deployed...
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Aashu988
from Surat, Gujarat
Oct 3, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No internet from last 15 days

Address:Building no A3/602 Model town regency, Surat, Gujarat

Dear sir,
My registered hathway no is [protected].
From last 15 to 20 days we are suffering no internet connection. Your service person come and do somthing and then internet started after, 24-48 hrs same situation occurred. Please do needful help and resolving the issue permanently. We try complain no but no feed back if this will happened regularly then we will use social media and court because we paid hile year amount and...
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Rajiv Raviraj
Oct 2, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hathway broadband to be discontinued

Address:Mumbai, andheri east

Hello,
The complain is against the customer service of hathway network. I have raised multiple request to discontinue my service. However everytime the request is closed stating the technical issue is fixed.

I want the service to be stopped. I have to already pay for the month of September when I have requested to stop my service. I shall pay this time, but will not pay henceforth.

I hope there is correct...
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Kashish patel 5510
Oct 1, 2021
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Services for broadband

Hello I have a GTPL broadband connection at my workplace. Since last more than 10 days the internet is not working. I have complained for the same for more than 3 times now. A complain number is registered and query is closed within hours even without resolving and any person visiting. This is a ### company and I demand justice by complaining here. So if anyone is reviewing this please take care into this matter and help me for the same....
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majaz uddin
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about disgusting behaviour of Hathaway technical person in Laxmi nagar and poor service.

Address:laxmi nagar

I want to file a complaint against Hathway technical person name neeraj his mobile number is [protected] and also another technical person whose name is rupesh his mobile number is [protected].
I just installed hathway connection in my office last month. the address of my office is 3/102 office 403 4th floor.
I faced some technical issues yesterday morning. I already filed a complaint against the same on [protected] on this number...
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Neel83
from mundra, Gujarat
Oct 1, 2021
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Broadband Poor Service

My name is Nikhlesh Ramanuj, I got GTPL Broadband Connection Three months ago and 6-month money was taken in advance, Money has been taken in advance but service is not good at all.

After taking the connection, no such month has passed that has not been tied, But the net got closed 4 times in the last ten days, that too 6/7 horses, and there is no improvement in service,
and get the same answer every time technical...
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Ashish dhamne
from Indore, Madhya Pradesh
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of Hathway Broadband

Address:A-52 Veena Nagar Sukhliya INDORE Madhya Pradesh

So i have been trying for a long time for my hathway broadband disconnection.I have made several calls but no one has arrived at my house to collect the modem and disconnect the wifi... My hathway account number is [protected]
Please send someone at my home to disconnect the wifi because i have ran out of patience now....
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jigneshbkhatri
from Ahmedabad, Gujarat
Sep 30, 2021
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GTPL broadband poor service

I paid 2 years subscription for briadband service. Broadband stopped working since 3 days. Technician comes but no solution. Technician himself is not aware what is the issue. The commitment by company provided 24hours resolution but yet its not resolved. Now I want my money back with compensation as I was working from home but 3 days I could not work because of their issues....
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Kma92
from Chennai, Tamil Nadu
Sep 28, 2021
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Modem

One of the executive (Senthil)has behave rudely and he said to me to surrender the modem and they will provide deposit money So that i have surrender the modem.

I ask them to refund the deposit money and they cut my call. Very wrost service. They only told me once surrender the modem they will transfer the money. Yet not receive money from them.

Location: Chennai...
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Kma92
from Chennai, Tamil Nadu
Sep 28, 2021
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Refund

One of the executive (Senthil)has behave rudely and he said to me to surrender the modem and they will provide deposit money So that i have surrender the modem.

I ask them to refund the deposit money and they cut my call. Very wrost service. They only told me once surrender the modem they will transfer the money....
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I was using Hathway for more than 2 days. Since I am relocating the house, I want to surrender the Hathway account. I enquired about this to Hathway member. One person from Hathway account came to the house and took the adapter and Modem and said, I would get the refund in 2 to 3 days. It is already been more than a week. I did not get the refund back....
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Adityach
Sep 28, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About harassment by Hathway customer care

I have been receiving calls from Hathway internet broadband services. I told them I was not staying at in Hyderabad (where the connection has been taken) due to work from home. I wanted them disconnect the connection also but instead of taking any action from their side, everyday I am receiving atleast 2-5 customer care calls either to recharge or other promotional offers. I have been explaining them my situation and they assure me they will...
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nik2021
Sep 27, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated sms & calls for renewal when connection was terminated 1.5 year back

Address:Mumbai

I had disconnect my Hathway connection June/July 2020. My hathway connection number was [protected]. It had disconnected & submitted my router to them.

And since then I've been receiving calls and sms from them every alternate day. Every time I explain them that I'm not going to go for their connection again. But still they keep calling with new number every time.

This is such an harassments to keep calling...
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Katakam Josephreddy
Sep 27, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keep on calling daily

Address:hyderabad

Team please dont call me or remove my num er from u r list it is annoyinh...
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meenku
from chennai, Tamil Nadu
Sep 27, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated sms and calls

Address:Chennai

I had applied for a connection but did not finish the formalities. I refused the connection because of the behaviour of their team. But still after 4 year I continue to get sms and calls from asking m e to renew my account. Blocking numbers isnt of any great help...
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Thulasiaa
Sep 27, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling for renewing the connection

I have closed my hathway account and still they are calling me 3times a day for recharging my hathway connection or taking a new connection. Please stop calling me ....
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Shades_07
from Bengaluru, Karnataka
Sep 27, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
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Harassment regarding calls

Address:Bangalore
Website:www.hathway.com

I had discontinued the service last year, but still EVERYDAY I am getting calls asking me to renew the service, I don't even live in the same location anymore. I applied for disconnection twice and got the text messages....
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Judeemman
from Chennai, Tamil Nadu
Sep 27, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting frequent calls from hathway

I recently disconnected from hathway due to relocate issues and still now i am getting frequent calls from them daily. I am getting 5 calls per day and it has become so frustrating over them could you please stop these calls for me...
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aravindakshan kesavan
Sep 25, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated calls from Telemarketers

Telemarketers of HATHWAY are repeatedly calling everyday. I want to stop this spam....
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