Hathway Complaints & Reviews

I disconnected their service because of pathetic speed. On a pack of 100 Mbps, I was getting 20 Mbps at max. So I discontinued their service and switched over to far superior brand Airtel.

Since then they have been bombarding my phone number with almost 10 calls every single day and from various numbers so I can't even block every one of them. This is really annoying and I want them to stop.

Thanks...

I had disconnected my Hathway internet service in Bangalore, because i relocated. Inspite of telling the hathway costumer care numerous times, I get at least 3-4 calls from them everyday asking me to renew my service.

I am absolutely NOT INTERESTED in renewing or ever getting a new hathway broadband connection....

My wifi is not working from 2 days when I contact to your customer care number they only reply that sir system update is going m not getting proper value for my money plz show this problem as soon as possible other I have to take some legal action there is problem of speed n half of the time wifi connection is nt there... plzz m request to check this prblm a soon as possilble...

My family haven't had access to the wifi service (internet connectivity) since last saturday i.e., 09/10/2021 due to severe thunderstorms and heavy rainfall. After trying numerous customer service calls with the internet service provider HATHWAY BROADBAND SERVICES, there isn't any solution from the other side. We have been told the same thing everyday we call their customer service - "our technician will visit in 24 hrs".

It's...

Hello, could you please disconnect the Hathway services to my account and do not ask for renewal again

This was a temporary connection, needed for a short period of time
And now it is done

So please go forward with disconnecting my connection.

My account number-...

I have already raised Connection Close request to Hathway. But they have not closed my account yet. It's been 2 months.

Account Number [protected]...

I have submitted a shifting request from ahmedabad to Ankleshwar on 1 oct. 2021 and still not done. It's been 10 days since complaining and still not resolve. Customer care officer just say it will be done in a day or so but still nothing.Complaint no. Is 176984. Broadband is in name of Akhilanand Tiwari and mobile no [protected]. I hope my complaint is resolved as soon as possible...

The damage to the TV happened from reverse current being passed on from the Hathway Set-top box, as a result of lightning during the rains on the 3rd of October 2021, in Bangalore. I have been using Hathway for close to 20 years now and this is the 2nd time this has happened.

We were informed by the TV technician that lightning struck one of the Hathway cables on the road which was poorly connected, causing a reverse current...

I Nileshkumar Suthar have given the request for new connection to gtpl executive he had taken the payment from me and given me the fraud receipt generated by the GTPL executive named "Anurag shahni"([protected] and i inquired had a new GTPL broadband connection where I purchased 60mbps 1year plan and now the person whom I gave money is not responding while sharing the CFA number to the GTPL customer support, agent are saying that no information...

I have deactivated my hathway connection almost 4 months back. I have been continuously getting calls from hathway for reactivation. Also my modem has been collected 4 months before but the modem amount is yet to be refunded.

Tried reaching out to customer care, can't reach to the telecaller executive for raising a complaint....

Hello, could you please disconnect the Hathway services to my account and do not ask for a renewal again

This was a temporary connection, needed for a short period of time
And now it is done

So please go forward with disconnecting my connection.

My account number- [protected]...

Getting calls daily for reactivating account even though modem is collected and account is closed for months now. Requested callers to stop calling but no action taken yet....

My account number is [protected]. This is my worst experience ever with hathway broadband. I've been calling them since 7 days for bad network issue but i've never not a single response from them nor they send any technician to resolve the issue. Since its a work from home i've to bear the consequences of it, who is gonna pay for that?
They really dont deserve good customers....

Dear Members,

So I had the misfortune of subscribing to Hathway as my Broadband provider in Mumbai. Due to their pathetic customer service and attitude, I finally stopped using the connection having paid all dues.

Since then, every day, their tele-callers have been harrassing me through calls. It's random calls from random numbers throughout the week-days. Pleading, requesting, shouting haven't changed anything....

I have disconnected the service of Hathway internet because of there continues calls now they are still calling daily...

Yesterday I called regards my internet is not working and no light is blinking on my modem.I called CUSTOMER service and raised complaint and they told it will resolved within 24 hrs...today I got a call from technician that he will there at afternoon..However I am calling since afternoon he is not responding and number is +[protected] also I am trying to call CUSTOMER service however call is not getting connected to representative and...

GTPL broadband has not given proper service regarding internet. I have been complaints many times regarding internet connectivity but they don’t have taken any action regarding that so I have request to you take action against GTPL.

Thanks...

Last 2 month my net is not working they said that this problem will not solved we can refund your payment but I have called many time but no one get visit or solve problem this is really irritating we have take strong action against them
Mobile-[protected]
Acc-[protected]
Pincode-395005
[protected]@gmail.com...

I had network issue and was following up with Hathway customer service but no body were serious about it. So decided to discontinue service and submitted modem. But now daily 10 to 15 calls annoying calls I'm receiving to renew. I have said them to remove my number from the database and they say they will each and every time but still I'm getting calls even now. In ready to move on to any extent..please advise. This is disturbing me mentally....

Dera sir,
GTPL deployed people under the team leader Mr Pratik Patel no.[protected] has installed the thick open cables around and into my property, the move around my balcony without consent and permission, barge into my property as per their will and wish.
Causing lots of damage to my property and mental harassment by this illegal act and my safety is also threatened.
My outdoor AC unit they are using, my my portico...