Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Dear, I am Rakesh Kumar and i was purchased a window AC on 02/06/2014... but when dealer fitting a in our home then your grill was break ... and i also given a compliant same date on customer care and reference no is [protected] but still their on action against to change a grill Regard's Rakesh Kumar...

i have purchased a Hitachi compa 1.5 ton 318hudd model split ac on 17 th may 2014.after installation ac is not run, then i call Hitachi service, but they come to my house 6-7 days letter and run the ac.after 10-12 days run the ac very good, but again stop.agin i call service they come again after 3 days letter, change the pcb.but now problem is this ac run for a hour and stop.then i again call to service, but they told me service engineer...

This is one of the worst customer service I have seen in my life. I have made hundreds of calls to the customer care but every time they say that the technician will visit today and nothing happens. If you believe in word of mouth publicity I am sure the days are not far when no body will care to buy Hitachi and I will make sure that I am one of the contributors....

Its not even two years that we purchased two AC of 1.5 ton and 1 ton worth 55K. In this hot weather its not working . Its getting dripped, Complained has already been registered but nobody is paying attention to send representative .The company is only after making money, customer satisfaction is a 0 value or them. Company should deserve to stop as they are playing with customers and paying no attention. Product which has not even completed...

This is Nikhil Arora from Tilak nagar . (email - [protected]@gmail.com)
I had bought a Hitachi window air conditioner on 5th june 2014 from SUPERELECTRONICS PVT LTD (VIKASPURI) .
BILLING DETAILS -
HITACHI WIN AC RAT518HUD(SUMMER TM) 1.5 TON
PARTY : MANOJ ([protected])
COMPANY'S VAT TIN : [protected]
COMPANY'S PAN : AACCS0764N
Since there was no call from the service team regarding...

To whomsoever it may concern, This is regarding the incapable after services of Hitachi Air Conditioners. I had purchased an air-conditioner last year and it needed servicing. On calling hitachi i was told that since i had bought it from some dealer, they can't really help us and we will have to call the dealer. And the dealer is highly not interested in any of the consumer complaints. It is utterly and disgustingly disappointing...

I'v purchased one split ac from Lajpat Nagar New Delhi couple of months back and now the device is blowing hot air instead of cold. I have lodged repeated offline and online complain but all in vain...i need total replacement with the compensation for harrsement. My registered mobile no with Hitachi is [protected]...

I had a very pathetic customer care experience at Hitachi. I lodged a service request on 5th June [protected] for compressor problem and this was attended on 6th june. The technician ( Vikram [protected]) told me that for one month you can call him if the problem persist, however the problem was not resolved and when i called the technician he said that call the customer care??? .i again called customer care on 6th evening for resolution...

i purchased hitachi sugoi 1.5 ton air conditioner from sargam electronics laxmi nagar delhi in first week of may 2014. on 05/06/2014 the ac stopped cooling. i lodged complaint on there call center no.[protected] same day and they promised engineer will come in 48hrs. but today 5 days past till no one showed up and call centre people saying sorry they will get the complaint attended asap. i purchased one of the most expensive air...

So many times i have filed a complaint to customer care but nothing has been done till yet. My window A.C-1.5TR HITACHI SUMMER TM - RAT518ESD is still having problem. Recently the fan motors and P.V.C have been changed but still I am facing the problem. I have come to know that this problem was faced by many costumers and the company had given them the motors free of cost to the consumers so why did they charge from me. After giving the money...

I have lodged a complaint against your AC on 8th June and today the pathetic people ( from no where they looked like technicians, eating Tobacco and misbehaving with us ) . Ac is not getting lower than 32 ( minimum to minimum it gets to 30 ) Not below that ! Also, I am intelligent enough to try everything possible after reading your user manual. I am posting my complaints all over the social media and also at the consumer forums. The...

I have purchased 1 ton Hitachi Window AC( Serial No. 080C02041) from Golden Refrigeration Co. dated 09.04.2008 by Invoice No.-32(Challan No. 827).The compressor of my AC is not working since May'2013.I have lodged numerous complaint against this in Golden Refrigeration Co. and in Hitachi Customer Care.My first complaint was made on 08.05.2013 via Docket No.-D080506.But there was no response to my complaint.Infact after calling again to see...

I have Hitachi Refrigerator with model no.R-Z470END9KX... I have registered for the complaint(no.[protected]) on Saturday 31st May 2014 and the person ([protected]) 'krishan pal' come on[protected]first call on 2-6-2014 given excuse we can't come after 6). I have problem with the service and the way of service they are giving. Unprofessional!!! 1) In the service center, no one is there to give service before 9 and after 6...what the...

I lodged a service complain for my refrigerator on 24th May, 14 vide request no [protected]. It was out of warranty service means paid service . the complain not yet attended till writing of this report. Today is the 7th day. T heir service personnels are hard to contact. no one picks up your phone. You can be successful after many attempts. Their corporate office is no good . I could not contact any body on the phone nos given on their site....

I, Saswata Samanta, resident of 50/3/2 Thakur Ramkrishna Lane, Howrah - 711104, brought one Hitachi Split AC from Great Eastern Kolkata against Invoice Number : DH/SA/1415/00166 on 05-APR-2014.

The specification of the machine is as below.

I-Clean model : RAC 514 ITDA / 1.2 Ton.
M/C Serial No : SE-[protected]/130C16339 (As written by the Installer in the warranty book)

The AC was installed...

Hi This is A Hitachi Split AC customer from Chennai. I had renewed a PMC on 26th july 2013, Bill number 18698. There has not been a Single phone call from their side or a visit to my home ever since the payment was made. The pathetic part is a NIL response after myself having called them 3 or 4 times .. I wish my complaint is taken seriously and I would need a countermeasure of service done to the Split AC immediately and also I would want...

I have lodged request for my Air Condition on 20.05.20104 and I was said that the technician will call u up but I didn't received any call so across I again requested on 22.05.2014 again the customer care executive said the same memorised words but to no avail I again called up but to my surprise to date no calls have been received by me. So it seems to me that the Hitachi people are not service oriented as this is not the first time as such...

My split a/c is not working since 18.05.2014. The matter was complained on 18.05.2014 and the complain docket no.is [protected]. But till date there is no response for repairing though I repeatedly enquired (negotiated 4 times) till now. Every time the company regret for the delay but never comprising with promises.Please take the necessary measures immediately. Ashoke Roy Chowdhury. [protected] email. [protected]@yahoo.co.in Dated:...

Hi, We bought this AC from the Great Eastern Showroom, Midnapore Branch and the model # is RAE318KSDCH/2013. The AC which we bought was delivered on Dec 2013 and since then it has not worked even for a single day. We have tried a lot to get it fixed with your help but nobody responded. Even after the complaint request was registered nobody bothered to respond to the query. We have called the customer care million time to get...

I got my Hitachi split AC biannual maintenance done in Aug last yr by the authorized Hitachi maintenance personnel after which the AC was packed for next season use. This season from the very beginning the AC was not cooling properly and when I called up the repairing guys, they told me the wire of external unit got snapped by the motor blade as it was hanging loose leading to the motor burning up costing me around 4000 bucks for a relatively...