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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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1437
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

HomeShop18 reviews & complaints page 50

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M
mayur2001
from Mumbai, Maharashtra
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Electrolux microwave

Address:400708

I have brought eloctralux microvave in 2013. I want bill copy
My mobile no[protected]
My name gangadhar d ghawate
A 402 shivshankar chs plot 12 sector 6 airoli...
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R
rajatgupta007
from Jaipur, Rajasthan
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Refund me or replace my product with other company mobile

Address:Jaipur, Rajasthan, 302002

Dear HS18 Team


what the hell is this, this is 5 days my request is still pending

this is 5 or 6 time i'm writing a mail to you, what you want guys, why are you not refund or replace my item.

when i got the product same day i registered a complaint but still not responding, this is your services????

i recemend everyone that HS18 is best but my mistake you HS18 is worst compny...
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Address:281001
Website:www.homeshop18.com

Sir,
I have given order black pearl 2 burner cooktop, order no[protected] dated 15 July 16 and sub order no[protected].
home shop 18 send the item by IVPRA Enterprises, Kharsa No. 506 shahabad daulatpur new delhi 42 on 18 Jul 16. The item was duplicate and contacted customer care .
they have suggested to Refund the item by courier as he has not his agency to collect, there after i have send the said item by tirupati...
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R
royallions2000
from Mumbai, Maharashtra
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Multi utility idli maker

Address:131028
Website:www.homeshop18.com

Sir, i m anil kr. Dwivedi, purchased above product but completely decieved by homeshop18 not being with thier earlier stand.i m supressed for 2 months and want only my refund but they are leaving me in comlete disstressed situation n harassing in the name of pretending 2 transfer my call 2 respective seniors and leave me on a long wait by dening me refund of money....
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A
Arti999
from Delhi, Delhi
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Place wrong order and not changing it

Address:Mumbai City, Maharashtra, 400101
Website:www.homeshop18.com

My name is arti bhat
My order number[protected]
Received order on date - 25 july 2017
Complain date - 26 july 2017
Complain number - hs[protected]
I had complain on 26 july 2016.. Check in recording but from you side i get message on 28 - july -2016 (Having proof of call register that i had call on[protected]
I had order for set of kurti rs.1300/-, but cloth which i received was xxl, which is very...
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C
Complainant201109
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2nd time wrong kurtas-996435631 and incorrect size received - 997731163

Address:411057

I had placed order[protected] for kurtis on 04-jul and still my issue has not been resolved for replacement till date whrin received 2nd time wrong kurtas and incorrect size[protected] i called up many times these guys are simply wasting the time stating it under progress.. I raised compliant on 02-aug for 2nd time for incorrect size and kurits.. But till date reverse pick up has not been initiated.

Second complaint was for...
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V
vishalmodi99
from Pune, Maharashtra
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Swipe konnect plus

Address:Marigaon, Assam, 782412
Website:Www.homeshop18.com

[resolved] homeshop 18 — swipe konnect plus phone complaint

1 review
Vi vishalmodi99 on aug 6, 2016
Change resolution statement

Hello sar i'm vishal modi i'm just buy new phone swipe konnect plus from home shop 18 but i'm just receive phone at my home homeshop 18 box packing is proper but company's swip box packing is open and phone hands free is not in the box after i'm just call to homeshop18...
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M
MrBijayaKumarPanda
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Not working

Address:753001

Order No[protected]
Respected Sir

I am sorry to inform you that, I bought a Tablet(Penta) having serial No WS802Q[protected] on dated 28th Jan 2016. Due to it was not working properly and not opened since last week. So i want to returned this product.

Thanks and regards

Bijaya Kumar Panda...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 400068
Website:www.homeshop18.com

I have totally irritated with our complain service.. I have place an order on 4 july and received it on 6 july but in that one pair of hearing were damaged so i raised a complaint and on 8 of july i got the package but in that there was only 6inches chain nothing else so i again call and told the same they the csa ms jyoti told it will be delivered in 4 days. But after 4 days there was no order and i again call and the csa told that it will...
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Address:Howrah, West Bengal, 711202
Website:Homeshop18.com

Hi,

I have ordered this product on 13th July (order no[protected], expected delivery date was 27th July. However, this has not been delivered. I made so many calls/emails to the customer care. Every-time they are asking for 48 hrs time to deliver, but nothing is been delivered.

Complain no[protected]

I request you to look into this urgently.

Regards
Sumiran...
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V
vishalmodi99
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swipe konnect plus phone complaint

Address:Ahmedabad, Gujarat, 380001
Website:Www.homeshop18.com

Hello sar i'm vishal modi i'm just buy new phone swipe konnect plus from home shop 18 but i'm just receive phone at my home homeshop 18 box packing is proper but company's swip box packing is open and phone hands free is not in the box after i'm just call to homeshop18 costomer care and ask for product replacement but company not solve my problem and after some days i have face many problem if gone my phone is not charged fully normal call...
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S
Shnaya Khan
from Varanasi, Uttar Pradesh
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My product

Address:Ballia, Uttar Pradesh, 277001

Maine 2 bean bag ka otder kiya tha 27-7-16 ko aur payment bhi net se 2 ki hi ki thi lekin mujhe sirf 1 bean bag mila ye to cheating hai plz send my second 1.maine call krke complnt likhwa di hai mai pics bhej rhi hu....
+3 photos
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C
Complainant201109
from Pune, Maharashtra
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Reverse Pick for 997731163

Address:411057

Reserve pick up for my order was done on 01-Aug by NUVO logistics for my HS18 order:[protected] Oleva Women's Lam Lam Jeggings (Small Size-28) wherein I raised a complaint for receiving incorrect size (XL) I had not yet received any updated for my replacement order though I have chased a lot. I don't understand why these people make such a delay for replacement whrin received incorrect size XL from their end though it was precisely mentioned...
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Address:110095
Website:www.homeshop18.com

I had shopped online from the site i.e. www.homeshop18.com. Given order and sub order numbers in the subject, I have received only
one lid for two pressure cookers while two lids were shown in the advertisement. How is it that one can use two pressure cookers with only one lid. this can be said as betrayal with the customer. Please see into the matter as soon as possible...
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I
immy4love
from Gurgaon, Haryana
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Get damaged piece and not accept it

Address:380023
Website:delhi

I just order diamond l pressure coocker set and get damaged piece
My kids check it and they say it's damage kadai then my kid complaint on homeshop
After that i was come home and check all sets and i see coocker is also damage it got scratch in inside..
When i say plz also replace it they say we can't do anything
Now what can i do for coocker??...
+1 photos
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Address:New Delhi, Delhi, 110001
Website:www.homeshop18.com

Pathetic and horrible customer service by hs18.
I had a miserable experience with the delivery of products on my two orders back to back.
The first order was for garments. When i got it, the stitching was coming out and the size was also not as shown on website. I had to get it replaced with the other size. Not to mention i had to send it back through courier and i was promised that i would be refunded these courier charges...
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K
Kavitha Kishore
from Mumbai, Maharashtra
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Wrong product - ordered sea green saree but delivered yellow saree

Address:400071

This is with reference to Order No.[protected] whereby I placed an order to purchase of 2 sarees being Beautiful Designer Saree by Alveera Sea Green (Product code[protected]. I have placed the order based on the advertisement shown on Home shop 18 channel. The advertisement showed the saree as "Sea green" colour and the blouse brown colour. Accordingly, I liked the combination and place purchase to two sarees. One for myself and the other I...
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P
pinku rathore
from Delhi, Delhi
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Stainless steel serve & cook combo

Address:New Delhi, Delhi, 110030

Order no[protected], order date-22/07/2016
I have received an order which was defective, the product has scratches, paint was removed and also holes were there. I have already complaint about it to the company and asked them for my refund but no action is taken yet on their part, neither my product has changed nor i have received the refund. Company itself assumes that my problem is resolved without any action. They are cheating with...
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R
Rehan Khan Nick
from Bhopal, Madhya Pradesh
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My tablet not return 1 month ago

Address:Bhopal, Madhya Pradesh

[protected]...
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C
Complainant201109
from Pune, Maharashtra
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Wrong kurtas received from your end

Address:411057
Website:HS18

I placed an order on 4-Jul order no.[protected] whrin received different kurtis frm HS18 on 14-Jul, I raised a compliant on 15-Jul for wrong kurtis..reverse pickup was done frm my end on 19-Jul by Nuvo Logistics ..I am chasing a lot till date-28-Jul for the same but the customer support is saying we haven't received reverse pickup from Nuvo ex. Here I also checked with Nuvo couriers n they confirmed that Product was returned to HS18 on 25-Jul...
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