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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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HomeShop18 Phone Numbers

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1800 103 1818
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HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 46

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S
Shri ram Pandey
from Pune, Maharashtra
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Return of smartphone lyf flame 8

Address:Thane, Maharashtra, 401209
Website:www.homeshop18.com

I have got product on 12 sep 2016 12 pm in phone camera was like making phool of consumer no battery life 0 clearity
Then I complain in homeshome18 to replace my order on next day then, they where like please wait 1 second then end up call make hold to 15 min one comes to reply. Now they are telling to go in lyf gallery
Why should I go I want to replace my order now...
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Address:Bijapur, Karnataka, +91

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Order no[protected]
I have returned product worth 1098 they told after delivering product to us after 4 to 5 days they will refund it i returned them on July 21 but till 12 se 2016 not refunded 500rs more currency has gone. Many executives poonam mahendra shilpa shalini shivangi sagar manish and senior department executives shilpa shalini sachin ponam many of them told me that wait...
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R
rachnasrivastava
from Satrikh, Uttar Pradesh
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Refund Cheque not Received

Address:Allahabad, Uttar Pradesh, 211003
Website:www.homeshop18.com/customerSupport.html

Dear Sir / Madam
We have ordered Marl Polo London 3 stylish shirt with watch but there size is not fit for me so i request for refunding of money, when i got my cheque the name of cheque Abhimanyu Srivastava is incorrect then again I request / complain that please correct my name in to my cheque it should be Abhimanyu instead of Abhimanyu Srivastava, But till 13.09.2016 I didnot received my cheque, my complaint no. is HS[protected].br...
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S
Shivani stephen
from Chennai, Tamil Nadu
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Didn't receive my refund amount

Address:New Delhi, Delhi, 110012
Website:Home shop 18

I have purchased one georrette kurti last year wherein i didnt like the product as it was completely a different product which was shown on the website. So i raised the refund thinking i would get in a week. But things were way too different. I sent the product on he given address on 24th november 2015 And it was recieved to them on 26th november 2015 @1942hours (Thursday) But whenever i used to call them everytime new agent picks the call...
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L
Leslie misquitta
from Mumbai, Maharashtra
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Order no 997113169

Address:401201

I have returned the packet (copy attached) and have been tracking my packet thru courier service. Last date of transactions shows 31st August 2016 indicate out for delivery. It is almost two months now I have not received the parcel.

Please investigate and advise me accordingly.

Thank you

Leslie misquitta...
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S
SURESH WANCHOO
from Gurgaon, Haryana
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Refund details of your order placed with HomeShop18

It is very strange and disgusting on the part of HS18 and being an old customer of of HS18 that you will deceive me in this manner and play tricks with me when I have booked a tablet for Rs. 6499/- and on delivery I paid the same amount but I have received the the tablet costing Rs.5499/- and on returning the same because of defective piece with billing of Rs. 6499/- which is still kept with me along with photograph of defective piece. Now...
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A
Akhilesh Chhabra
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Most irresponsible company

Address:Jalandhar, Punjab, 144625

Read this before shopping from homeshop18
I ordered sandwich maker costing RS. 1643 and hs18 sent a wrong product. I requested replacement. HS18 asked me to send back the wrong item through courier. I sent the wrong product back to HS18, I paid courier charges RS 500 for this. But as per the policy of HS18 only 10% of cost of the item is refunded as courier charges.
This way I have to pay 500 - 164= RS. 336 at my own as courier...
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J
Jagdish u.
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Damage products

Homeshop 18 se lagatar 2bar muze damage product mila ek return diya uska refund nahi mila dusare ke bare me customer care me return ke liye bola per pick up nahi kar rahe hai aur ek sports shoe galat colour ke bheje hai uska coupon code dete hai kaha tha lekin mila nahi 3 products ka paisa mera homeshop 18 me block huva hai kya kare?
Damage aur galat colour ka product bhejna homeshop18 ka galati hai uski saja customer ko kyu? Pl.help...
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E
Er Heena Sharma
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding kurtas

Address:Ludhiana, Punjab, 141008
Website:www.homeshop18.com

I have ordered 3 kurtas and one legging with different style but i got different ones so i want to return the same .
In your teleshopping add the kurtas were different but the product i got is entirely different.I have ordered size xxl but i got large size
Also the quality of kurtas are very poorrr and legging is also of smaller size .I feel reallyy disappointed from the order i got because i trusted homeshop 18 for this.I order...
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G
gjpapk
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Returned Item amount not received - Worst Customer care Response

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.homeshop18.com

Hi,
I have made one purchase (lunch box) in homeshop18 in month of June.Since i got different product i have asked them to take this product and return mymoney.But they told me to courier this product to their address.I have done the same on June 24th and they got it on June 27th.From then onwards, they are keep on telling they have some internal technical issue and asked me to wait for 3-4 working days.The same reason they are telling...
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Address:Bhavnagar, Gujarat, 364290

Homeshope 18 ka kaubhand to dekho pahele badi badi jaherat karte he bad me kuchh achhi product dete nahi he aur couriyar bhi 2 bar karvaya 1248 ki product hue couriyar 700 rs ka hua itna sara kharcha karvaya itne rs me muje mobile bahot hi mahenga hua use me helpline me call karke charj abtak ka 100 rs ho gaya ab aphi soche mobile kitane ka hoga. Yahi kiya homeshope 18 valone. Pahele nandan couriyar valo ne couriyar kiya wo return aya use...
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S
see12
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Homeshop18

Address:110055
Website:Homeshop 18

This is my order no.[protected] date of booking 09th aug 2016. I tried to contact homeshop 18 service on toll free number they asked me my order has been despatched on aug 11, 2016 via aramex courier vide avb no. [protected] but i have not received any courier, i have purchase many items for homeshop 18 but this is my first bad experience. This is my sincere request to you guys please send my order otherwise return my money. I am giving you...
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A
Abhimanyu3007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product and only 1 piece received in a package of 2 units.

Address:New Delhi, Delhi, 110055
Website:homeshop18

I had purchased 2 suits from Home shop 18 in the 2nd week of August. but they did not responded me for whole 1 month and i got the parcel today(08/sep/2016) after a long followup. however the product i received is very cheap. it is totally different from the product what i saw from there website. As well as they had given me only 1 piece in the pack of 2 pieces.
I am mentally harassed by Homeshop18 in last 1 month and now i want them...
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M
Mohnani
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cooking gas burner & dinner set

Address:New Delhi, Delhi, 110075
Website:Homeshop18

Hs18 order no. [protected],
"suborder no[protected],
We purchase glass top gas stove + dinner set. Seeing the product and quantity we found there are short of items. So we sent back parcel at add-kharsa no.506, shahabad daultpur,, new delhi-110042".
Courier details. Awb no [protected] dated 02/09/2016 trackon
Now they are refusing yo take back delivery.
These days make us nightmare to complaint with homeshope18...
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R
Rakeshshukla26
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penta dual core 3g dual sim calling tabtop approved by bsnl lab-red

Address:Thane, Maharashtra, 401107

Hi, this is rakesh shukla, i have purchased penta dual core 3g tablet with keyboard penta keyboard micro usb - red - spect... Imei number [protected]#[protected] on 28/08/2016. But regret to inform you that we are not able to access internet on 2g on the same and also calling is not possible. Can u please help us with the solution. It has warranty period of one year and just 2 weeks have passed, kindly let me know how would you resolve...
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V
Vandana SN
from Bijnor, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hs18 order no. 997457957 sub order no. 133161267

Address:New Delhi, Delhi
Website:www.homeshop18.com/0

I have ordered 4 pieces of kurta set size small but i received xl size so i returned the product, and requested for refund, its been 2 months that i am chasing homeshop18 for refund.

Every time i call the customer care they say wait for 7 days but nothing have been resolved. I am really upset with their services!!

My mobile bill have also raised as i have to chase them every alternate day....
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S
saurabh1402
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They send us defected piece and refusing to replace

Address:221010
Website:www.homeshop18.com

Product detail:{
Product id[protected],
Order id-[protected],
}
I had ordered a product and received it on 6/sept/2016 at 4:00pm. I found defects on those product and within half an hour, i asked the customer care to replaced but they refused to do so but as written on the website it can be replaced within 48 hours.
Your help will be appreciated.
Thank you...
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S
sima singh
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund of money

Address:700156

I was purchase a natasha tiffin box from homeshop18 my order no is[protected] and sub order no[protected] my registered mob no. Id [protected] i was returned the item due to leackage of water from juice bottle, one month passed but refund of money by cheque did not received, we have to homeshop18 complain department every two day from[protected] but they response us within 24 hour, within 3 days your refund money will sent. Pl do needfull, we...
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B
Bhanupriya12
from Moga, Punjab
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Pretty krafts order

Address:152101

I ordered for pretty krafts kits but I received defected kits and homeshop18 refused to replace the same and refused to register my complaint.
I have received order on 2 sept and on 4 sept when I found that the kits in the order are defected I called home shop18 on [protected] to lodge the complaint they asked me to call on [protected] between 9:30am to 6:30pm tomorrow without mentioning any specified time. Today I called at the given...
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Address:New Delhi, Delhi, 110027
Website:www.homeshop18.com

[Complaint: Goods purchased through HOMESHOP18 on 14/08/2016]
Dear Team,
On 14th Aug 2016, I placed an order for the STEELO - 44 pcs. Storage Container Set - with steel lids [Product Code]. The maximum TAT for delivery was 25th Aug 2016.
Unfortunately, the product delivered (on 27th Aug 2016 – eve & the invoice showing the specifications – colour/no. of pieces etc. of the same product for which I ordered ) was not...
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