Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 98

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
deep_59
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RETURN PRODUCT

Address:Surat, Gujarat

Dear Sir Sub : Return Product Sir Shree Mene apki product li thi 21 Nov ko Vo mereko retun karneki he menr 100 bar costemr care me call kiya pan mereko koi ans nahi aya to me kya karu ap lene jane vale he order no[protected] ap ho sake to apke computer me mene kitana call kiya he ushaki detials deka lo regard deepak surati ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
debadattamishra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response/Refund after supply of an expired dietary Supplement

HomeShop18 has delivered an expired nutrition supplement that has delivered on 19/11/2014 against order no[protected]; dated-06/11/2014. Please find the attached photo of expiry detail (08/10/2014) as printed on the product pack. It has been clearly stated as 'BEST BY 08OCT2014'. First I reported about the aforesaid fact through support ticket[protected] on 19/11/2014 as well as phone called to their customer care no[protected]. Later...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
VeenaUpadhyaya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re:payment adjustment not done

Address:Khordha, Odisha

The third complaint from our side for the same product. The complaint was: "This is the second time we are filing a complaint for the same product, for which the query has not been clarified yet. The first complaint goes like this- 'We ordered for an indo-western outfit, then asked for replacement that very day of receiving the product. The product was picked from my house after more than 2 weeks, and it has already been more than 2 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saanvi_bhat
from Jammu, Jammu and Kashmir
Report
Copy

Dissatisfied Customer harrassed & Cheated by Home Shop 18

Address:Jammu, Jammu and Kashmir

Dear Sir, I booked a Spin men for Rs. 2500 /- dated 25 Sep 2014 from order No.[protected] on the name of sanjay Bhat, But i deeply regret to say after two or three days it's cloth starts tearing & now it is totally finished. Since that day i have been complaining at their office Numbers, I am highly disappointed because every time the executives assured me that i will get a call back from the senior persons but till date i didn't receive...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ankit tr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not replacement of my product

Address:New Delhi, Delhi

I had purchased a neclace from Home shop 18 of rupees 900. After delivery of that product when it reached my home, when i opened it i found it broken. when i placed complain to the homeshop 18 a no of times they told me that they can't do anythiny to my product and they had disconnected my call. so i want you to take some action on this type of misbehavior and i want you to change or replace my product. thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashant1984
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of product supplied & poor customer complain seervice

Address:Pune, Maharashtra

I have ordered a "Senorita 36 pc plastic containers" through order number[protected] on 2nd November 2014 & received the complete product after 08 days of follow-ups & paid amount as cash on delivary.I found that caps of all the container of size 500ml was very tight and not able to close.After that i made the complain & they told me their technical will contact me within 48 hrs.then after 48 hrs their technical contacted me &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prayerna Koul
from Bengaluru, Karnataka
Report
Copy

Delay in refund for order no 958363297

Address:Pune, Maharashtra

I unfortunately ordered a Product Celebrations 360 ° Swirl Mop With Foot (order no[protected] for Rs1649 on 14 nov, 2014.. The product was to get delivered on 17 nov, 2014. But it was not delivered till 25 of nov as they had some issue with the courier people. So, i cancelled the order on the same day and requested for the Refund ... since now i have not recieved the refund.. Every time when i call the support center i am asked to wait for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritesh Jain 05
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in deliver and no proper response from home shop 18

Address:Pune, Maharashtra

HI team, I have made atleast 15 calls to your customer care till date and tried calling given courier companies number also but no one pick up the call there. My order no. is[protected]. All most a month has passed but I am not receiving my order and no one tells me how to get my money back also. I haven't seen such a bad service from any company in my life. It give me impression that this HS18 is the worst company and does not care about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sameena mirza
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered want Refund or Replace

Address:Hyderabad, Andhra Pradesh

I am one of the regular customers of homeshop 18 and never faced this kind of situation. this time it was really a very bad experience for me.that have ordered Zoha combo of 6 Designer Sarees worth Rs 1999 my order no is[protected]. and i have already registered a compliant against it and also called up several times but there was delay in the Process.i felt it was just ignored its been more than a week and even after complaining there is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Agra, Uttar Pradesh

I ordered smart life multi cooker from homeshop18.when I operate it for first time I found that red light is not glowing which resembles that product is on.Although I thought that red light is not working so I also checked the steam but I found that there is no steam at all.I am very disappointed with the product.I complained 4-5 days ago but no action is taken till now.so I request you kindly replace this product .I will see 1-2 days more...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SYED TASNIM AHMAD
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund action for Ambrane A3-7 3G calling Tablet

Address:Karnal, Haryana

Refund action of said Product I had place an order no.[protected] on dated 13th October 2014 to Home Shop 18 for Ambrane A3-7 3G Android calling tablet suborder # 89972173" which was delivered to me on 16th October 2014 the tablet was delivered defected by Home Shop 18/ Ambrane Company and thereafter a refund request was made and I dispatched the product as directed by Home Shop 18 on 30th October 2014 through Speed Post.I have done all the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priya prakash
from Mumbai, Maharashtra
Report
Copy

NO REPLY FROM YOUR COMPANY

Address:New Delhi, Delhi

on 4 dec . i have received my order of 15 jewellery set by knex but in place of 15 sets only 10 has been delivered. 5 pendent sets is not there. my bro. has also complained about that but there is no reply from your side ... plz. either return the money or provide us with those 5 pendent sets....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manasi1974
from Mumbai, Maharashtra
Report
Copy

Complaint No. 118549801 & 119101945 order No. 958307483

Address:Thane, Maharashtra

Hi My complaint against Zen Fire mobile battery problem not yet ressolved. I was assured that i will get contact no thru which i will solve my battery problem, but still i had not recd any contact no from your side. I had recd my phone on 16th Nov and make complaint on 18thNov (within 48 hrs) . Pls look into urgently. Regards Manasi [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit Satija
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we did not receive 78pcs of dinner set

Address:New Delhi, Delhi

I Sumit Satija ordered a 78pcs of DINNER SET BLUE COLOUR in the month of October before diwali and we receive the order after diwali but we receive RED COLOUR in which one plate is defective we call them to change the colour and they take that back . Now its 5th December we didn't receive our order this is not the way to treat the customer if we didn't receive this order with in 2 days then i will complaint at CONSUMER COURT. In fact we call...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Umesh Kawale
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Order No.955238813 & Sub Order No.89441165

Address:Gondia, Maharashtra

complaint against order no.[protected] & suborder no.89441165 reristered on dated 20 October 2014 at 7.25 am & complaint no.is[protected].I ordered Das ka Dum by Mafatlalon on dated 8 October 2014 & the Wrong Product will Delivered to me by First Flight Courier on dated 18 October 2014.Yours Home Shop 18 team Packing Wrong Product & Sending me with retail Invoice copy labeling order No.[protected] & suborder no.89444465 thats...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohanasundaram B
from Chennai, Tamil Nadu
Report
Copy

Digitru car body cover refund request

Address:Chennai, Tamil Nadu

I have placed the order through online on HomeShop18 (https://www.homeshop18.com) on 06-Oct and they delivered the product on 14-Oct. The received product seems to be a DAMAGED one. So I have raised a complaint on 16-Oct (Complaint ID:[protected]. One of their executives called me next day and I was not able to attend their call since i was driving. So I have called the customer care number [protected] on same day evening and they told me...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sham Wanjale
from Bengaluru, Karnataka
Report
Copy

Not delivered order

Address:Pune, Maharashtra

Order no[protected] /[protected]. As per order material not deliver. bed courier service appointed by homeshop 18, 15 days courier team call me that today material delivered but they not deliver even i complaint in homeshop 18. home shop18 team not solve the problem and sms me due to not claim material we return our product. this order i am beautician buy scene treetment product for my customer. i lost this business also....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amrit Ratnabham
from New Delhi, Delhi
Report
Copy

Not specific product

Address:New Delhi, Delhi

I had ordered jewellery shop(15 jewellery set) by Knex with the order no.[protected] and sub order no. 93746603. I received the order today but the box is having only 10 jewellery set instead of 15. I request you to kindly return this product and provide the same product which we ordered. Product detail Product Name :- Jewelley shop (15 jewellery set) Product code :[protected] Order No. :[protected] Sub order no. :[protected] Order date...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAPS
from Delhi, Delhi
Report
Copy

JEWELLERY SET

Address:Chittorgarh, Rajasthan

As per our order no. 91675449 shipment of the material jewelry received but material not specific. I return the material of ALEX JEWELLERY PVT. 8.9.11 & 101-116 SHIVALAYA INDUSTRIAL ESTATE OPPOSITE KARNATAKA MILLS NH NO. 8WALIV VASSAL (E) THANE, MUMBAI, MAHARASHTRA -401208 below address and refund of my amount of Rs 2049/- as per my order no.91675449please see the attached returned consignment receipt. and Refund of total Amount 2049+320...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aryan Ess
from Delhi, Delhi
Report
Copy

Returning of the product

Address:New Delhi, Delhi

Sub order no. 91883475 dt.04/11/2014 The above order contains 2 Denims by Uber-Urban-32 (Mens Jeans) (Product Code[protected] is not comfortable to wear. Jeans are loose and large in size. I requested to return the product next day. The customer care executive said that our collection boy will come to you to collect the packet within 2-3 days. But nobody has come to collect the packet till two weeks. I called several times to know about...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy