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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
Unresolved
1437
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HomeShop18 reviews & complaints page 100

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A
ashmishra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective piece and non availability of invoice of product

Address:Jhalawar, Rajasthan

Sir I had purchsed BSNL Penta T pad which was suplied in the month of July, 2014. From the starting, battery was showing poor performance anddichrged within 2 hours in stadby position and key bord supplied was not in working condition.After 3 month i.e. in Oct, Tab was swelled and opened in one side which was inreased day by day and bended .I had lodge the complaint to Homeshop 18 and Pantel Ltd and they provided me address of nearest service...
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manda rama
from Hyderabad, Telangana
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useless product and replacement issue

Address:Hyderabad, Andhra Pradesh

i have ordered dress on 29 october 2014, it was delivered after a week, i found the dress is not so good, i couriered the same product, till now as per today 15 days the product has been delivered to them, and i ordered a replacement product instead, but they are not resolving this issue, even though calling hundred times, no response form homeshop18, i request ministry of company affairs should take legal action against homeshop18. and should...
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O
ommo
from Jamai, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VALID COUPON

Address:Sagar, Madhya Pradesh

Sir, I want to say gladly to you that it is my 3rd complaint against your compeny. But your company is not responding me after three complaint sir you are taking me very easyly now . Sir i have placed my oder on 17november2014 and i got it on 25nov.2014. Sir your companey understand me fool they provide me GIFT COUPAN WORTH RS.500 And it is valid on 30th Oct.2014. so sir you tell what can i do . AND I WANT TO MAKE REMBER YOU THAT MY LAST...
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G
geeta s
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged rotimaker - Nikky Tasha sent to me.

I got a damaged piece of Nikky Tasha Roti Maker. There was a broken piece in the parcel sent to me . it is a small piece from the bottom of the roti maker. i have complained several times and i got a call from your side but i was unavailable on that number. i have provided alternate number to the call center but till date i have not received call on that number. AFter several calls to your call center i was told that my problem will...
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S
Selwyn Cardoz
from Vasai-Virar, Maharashtra
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Order no. 957766861 ,Complaint no. 118444255

Address:Thane, Maharashtra

I picked up a Celkon A354C mobile phone online for myself. Now the dispatched date given was on 08/11/14. When followed up with the customer service they said that it is been delayed and the gave us a courier phone no. to call and track it down, after repeated attempts of calling the courier guys. they dint pick the call. so we tried from a diffrent no. but dint get the right info. for what we were looking for. its been more than half a month...
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M
megul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of my order no 958125613

Address:Kanpur, Uttar Pradesh

Sir, This is to acknowledge you that your team could not deliver replacement of Order no.[protected] in due time.Your executives told me on my mobile that they can't deliver it now.While defective HIBA anarkali pink suit was sent back to you on 21st Nov.2014 through Docket no. [protected] of Aramex. Further I booked 2 Signature blankets, but your executive told me not to adjust amount which stands still on your side. If you don't want to...
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S
sureshkharalkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Replacement

Address:Mumbai City, Maharashtra

I ordered causal trousers from homeshop18 and my order no is :[protected].but that product is lose to me so again I had call to customer care and locked complaint for replacement.I made 10 to 15 calls to your customer care and follow up about my complaint, every representative giving me the same answer your replacement is done within 2 days but nothing happen, your TAT is also over. The product is laying only in my cupboard. Your representative...
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n r paul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lotus white glow kit

Address:Chittorgarh, Rajasthan

I have booked lotus white glow kit on 24.10.14 vide order no.[protected]. It was not delivered till 03.11.14 and therefore I had requested to deliver the same after 14.11.14 as we were out of station. Even after lapse of 12 days, we are yet to receive any response from Homeshop 18 even after contacting daily. The phone lifter normally informing that you wait 48 hours and we will inform you or deliver the goods within 3-4 days. If you...
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M
moreps200
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor courier service

Address:Thane, Maharashtra

Your order from North India Top Company -Dharuhera attempted via ARAMEX # [protected] is pending, plz contact on 33003300. The above message received by me today. It was understood that the consignment will be free home delivery at my address but it was surprised to receive such msg saying to contact me on given number. Secondly I have received one phone call in the afternoon today and I was asked to collect the consignment in the evening...
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S
shahid517
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong item delivered

Address:New Delhi, Delhi

I ordered a mobile phone of Spice 5 inch (12.7 cms) 3G Android Quad Core Phone -516-Mobile+ 1 Designer Watch + 1 sunglasses + 2 Flip covers+ 1 Power Bank via home shop 18 advertisement on television. My order number is[protected] . Order date :- 13th November 2014 at 10:09 PM. I have received a courier on 15th November 2014 Via Aramex with AWB no. [protected] . I paid Rs. 7000 in cash to your executive at the time of delivery. It contained...
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S
SarveshS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Berg Roti maker not working and refund not given!

Address:Mumbai City, Maharashtra

I ordered Berg Roti Maker on 7th September 2014 and I received it on 12th September 2014. After 2 days the roti maker stopped working. I mailed them hundreds of time but i only get automated responses. On 10th October people from homeshop18 told me to courier the product to them and they said me to email the information about the courier to them but an automated response was sent to me. The email id I used was [protected]@gmail.com . But...
+1 photos
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T
trishika
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defuct piece of Roti Maker received from Homeshopy

I have order an Berg Roti Maker from Homeshopy vide Order No.[protected], The said order was delivered on 16.11.2014, a defective piece was delivered (broken). Immediately i have raised a complaint before the customer care department and the same was recorded vide complaint no.[protected]. Upon receipt of the complaint the customer care called me but technical problem the same could not be attaineded. There after their was no call from the...
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Mrs.Mitna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage piece / Bad customer support

Address:Mumbai City, Maharashtra

I hv purchased a roti maker from homeshop18 which i received it on friday 21st Nov 2014. The piece was damaged, and as per homeshop18 promise receipe book and glouse was not there. I lodged the complain on the same day and next day i am receiving a call in the afternoon that we dont hv pick up services and u pls pack up n send it to so n so address. I was shocked and i told that guy if i had time why would i hv purchased frm homeshop. I would...
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pankngp44
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg my product replacement

Address:Gondia, Maharashtra

I order straights and curls, on 24th sep 2014 But I got defected product so I return for replacement on 1st oct 2014 till now I not received my product And I never got any call from Hs18 I also given 2 contact no’s then also not get call, I always call for my product status and they ask me to wait 7day, I am waiting from last 58days Order on[protected] Complaint no[protected]...
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M
md.rizwan663
from Rajahmundry, Andhra Pradesh
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Replace or Refund

Address:Hyderabad, Andhra Pradesh

hello sir/madam, we have placed an order for a singer juicer mixer grinder which we have not received in a good condition.order no.[protected]. suborder no.91484483.please kindly replace or refund our amount back.please replace or refund our amount back it soon as possible. thank you....
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A
Ananya Thorat
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sewing machine from homeshop 18

Address:Bharuch, Gujarat

I had buyed a sewing machine from hs18 on 2 April 2014 which was not working from the starting I tried to call the hs18 customer care but they gave me no of manufacturing company i call the company too bt there was no answer i asking them to take machine back n give my money return but they said that theyy can't take it back as it was a rule that it should be back in 48 hrs of buying they chitted me i want my money back...
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S
shkanchan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeshop18 - Suborder num#83999691: Return refund not processed in 3 months!!

Address:Gurgaon, Haryana

I bought 2 topsheets from homeshop18 in August. Quality of those bedsheets was terrible so I decided to return the product. To my surprise, they asked me to courier the bedsheets back to their vendor address and promised to refund me the courier charges.I sent the product back by Indian postal code and it came back to me within a week. Then they told me to write suborder number on the top and resend the product back to them. I did that...
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pramode
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receiving article.

Address:New Delhi, Delhi

Dear Sir/Madam I had booked combo of our sarees worth Rs.999/- under order No.[protected]. The article was not received by me after the booking/ Then I made a complaint to your Homeshoppe Executive. He promised me to send the article as early as possible. Now, In your tracking I have found a message saying that consignee refused to take the articles. This is false. No courier man came to me. Courier person made a false statement. I have purchased...
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Humnasohail
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque spelling mistake

Address:Hyderabad, Andhra Pradesh

I unfortunately ordered for berg laundry hanger I got the product with 4 parts missing .. I called for So many times to get the remaining parts but No use, I got 2 parts with 2 remaining parts missing .. After so many calls I wanted my money back I return the product but .. Got the cheque with a Spelling mistake.. It has been 7 months .. No Response from home shop 18.. Iam fed up now it Was my first experience from this homeshop18 And...
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chinmayee bhuyan
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivering a defective HCL TAB & non compartible key-pad

Address:Khordha, Odisha

I Chinmayee Bhuyan, from Bhubaneswar have purchased one HCL Dual Core 3G Calling Tablet which was delivered with invoice no. TARA/14-15/285173 Dated 01/11/2014 by cash on delivery. The name & address mentioned in the retail in-voice is not mine. The key-pad provided was not compartible with the TAB & the TAB is not supporting 3G NET-WORK also. When I approched HCL servicing centre I was informed that its mother board is to be changed...
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