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HyperCITY Complaints & Reviews

3.8
Last updated Sep 2, 2021
Complaints 146
Resolved
110
Unresolved
36
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HyperCITY Phone Numbers

Toll free
1-800-2097172
155
46
Phone
+91 22 4069 5555
93
28
Fax
+91 22 4003 2120

HyperCITY Website

HyperCITY Head Office Address

Paradigm - ‘A’ Wing, 1st Floor, MindSpace, Malad (West)
Mumbai
Mumbai City District
Maharashtra
India
400064

HyperCITY reviews & complaints page 3

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T
Tony Monteiro
from Mumbai, Maharashtra
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sodexo card

Address:Raigad, Maharashtra, 410206

The hypercity loacted in orion mall, panvel accepts sodexo card but your machine dont work while making bill payment, i visited u thrice and faced problem twice recently and i had to pay by debit card. I checked with my sodexo provider the card is activate and has enough balance. Therefore kindly get your machines rectified and revert back to me on [protected]@gmail.com...
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ashuonline1105
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost credit note

Address:Bangalore, Karnataka, 560037

Hi,

I have lost credit note of rs 200. Customer care at the store said they cannot do anything about it. How can hypercity can say like that? How you can just take customer money like that. You should be having some way to find the way of vefirying and regenrate the credit note through mobile number. Let me know whom i should reach out to get this rectified.

Please do the needful in this regard....
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anjan dutta roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

attempt for cheating

Address:Mumbai City, Maharashtra, 400709

I did pay for a long list items and later on found i was charged rs.472.00 for an item which was not there in my cart.

A complaint was lost (Ref.: 158 dt.[protected] and made several follow up and have very bitter experience.

This is not first time, i experienced the same several occasions but excused. That is why thought these activities need to be stopped to protect the buyer....
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jpk_ce4u
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maxit treadmill

Address:500089

Inclination strucked to my treadmill and running belt is not coming to zero inclination. I am complaining on this issue since a month still the issue is not resolved. Plz find my complaint request below.
Namaste! Thank you for your interaction with us! Your service ref no. Bb[protected] will be addressed at the earliest. For any queries, please call [protected]....
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Arush Anand
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

good on display not entered in database

Address:New Delhi, Delhi, 110085

I was at your store in janakpuri yesterday and thought of buying a wild stone crime body perfume. I reached out to your teller to get the billing done. To my surprise the item was not listed in the database and the staff was very casual about it. It looks like they don't care if the goods are not sold. I left behind everything i wanted to buy because of this experience. I did lodge a complaint at the customer service desk but i was informed...
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C
csaifu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not purchased but billed

Address:400064

Sub: Your tax Invoice No. [protected] dt, 28.03.2018 as attached

Yesterday I purchased a number items including one Sangis Kitchen KALONJI(Nigella Sativa) which shows MRP Rs. 20.
See attached photos.

However instead of billing this item your Cashier Sunil Chauhan billed for SANGI MOTI ELCHI for Rs. 115 which I did not purchase.

When one purchases number of items (in this case 33) it...
+4 photos
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J
Janhvi Chaudhari
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hummus dip was already open and smells and tastes weird. (foul)

Address:Vadodara, Gujarat, 390002

I had bought 'all that dips' fresh hummus dip today and i found the protective layering open and the dip was leaking.
The consistency of the dip as when i had tasted it from the sample ones tasted different and to an extent, foul. Even the smell is not pleasing as is of other hummus products. It smells rotten. If i would have know i would not have bought this product. But now that i have i can't use it in any way. It is for 200 and...
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Anushansha Kanoria
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response. delay in service

Address:Bangalore, Karnataka

I applied for free home delivery. They told i'll received the within 3hrs and it's more than 3hrs. And i m tried to call the customer care but call isn't connecting. It's all waste to call on your customer care no. If they don't respond in bangalore kundanhalli gate. Please do smthing with your customer care. Customer no-[protected]. Tax invoice: [protected]...
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R
Rakesh5173
from Mumbai, Maharashtra
Mar 30, 2022
This thread was updated on Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

date of exit not update in epf (uan portal)

Address:Thane, Maharashtra, 421302

Respected sir,
9 month ago i resigned hyper city, but still date of exit is not updated in my uan portal. And because of this i am not able to withdraw my pf.in last month i submitted my all document which required for pf withdrawal to hyper city hr. But as per hr now i am withdraw my pf only through online. After updated my kyc i found that my date of exit (Doe) is not update in uan, i already mail regarding this to hypercity hr,...
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S
svbhanu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud billing

Address:Bangalore, Karnataka

Hi,
I am bhanuprathap, and my cash memo lno:[protected].

I am very unhappy on the billling process of hypercity kundanhalli, bengaluru mall. Casher :-8018267 date: 04/03/2018 time :06:11:16 pm.

I have purchased loreal 640 ml shampoo which is after discount showed as rs. 350/- and after looking at the bill after going home it have been billed as rs. 380/-. Why this type of fraud is occuring??? Pleaase...
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D
david ansil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fruits quality

Address:400064

Had a worm in a strawberry and all of the strawberries were not fresh not a single one one why do i purchase suck expensive fruits to get a quality is this what i am supposed to give my kids n family fruits with worms i mean a regular fruit seller on the streets will never sell anything with worms so easy and its so obvious for hypercity to just sell any damn thing with a good price take the customers for granted. Tried calling you guys didnt...
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S
santosh991983
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing is incorrect

Address:560037

Hi,
i am santosh kumar bearing customer id:-[protected] and my cash memo lno:[protected].

I am very unhappy on the billling process of hypercity kundanhalli, Bengaluru mall. Especially the casher :-8017319 Philip philip Roy.

Either this guys does not know how to operate system or intensionlly cheating with customer.I have purchase 4 shirt for my son with 70% off. But whenver i saw the bill at home...
+1 photos
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A
asshiva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overpriced

Address:560048

Nice try!!!

This is the third time i am contacting you regarding overcharged bill at hypercity itpl branch, bangalore (Inorbit mall).

I wanted to upload the images of bill and product but your good for nothing site won't take more than 2 mb pics (Again good strategy).

This wednesday i visited hypercity itpl branch, bangalore to do some shopping that included a body wash from lux. It was clearly...
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A
absy
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost my credit note

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have returned few garments at logix mall's hyper city outlet in noida. And got a credit note of rs. 1047/- for the same on 09.01.2018.

But somehow that credit note has been washed along with my trouser today. I just want that by any other way I can use that money. I had a word with the customer care of hyper city but she refuse to help on this. There must be a way to reuse that amount through my mobile no or something else....
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M
milindd30101983
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was charged more for one product (3 jars)

Address:Bangalore, Karnataka, 560037

Last time i visited hypercity supermarket branch of kundalahalli, i bought 3 jars of surf excel liquid for which mrp was written as 199 and was charges 245 per jar.
Name : milind desai ([protected])
Cash memo no: 8278
Register:108
Item no:[protected]Surf excel liquid)
Please check photos of bill and product and initiate a refund asap.

Regards,
Milind desai
Cell : [protected]...
+7 photos
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Akujaya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vinita mahesh (guard at the gate)

Highly rude behaviour by the lady standing at the entrance with name vinita mahesh. I was carrying small pouch with me to carry my mobile phone and my money and list of items to be purchased. At the entrance she asked me to lock the zips, i told her that this is a small pouch to carry my phone and list and all and if you will lock this then how i would able to atend the calls. She said carry everything in your hand, i asked her if i carry...
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Amrishism
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff behaviour - check out

Address:Mumbai City, Maharashtra, 400064

Today evening at 8.30 pm ist i had experienced the most rude behaviour from the check out staff at the hypercity malad west branch. The staff name was moin qadir and his manager's name was ashok gaikwad.
We very next in the queue and moin told the customer behind me to tell any following customer that the counter is closed. The customer behind me objected to this saying that it was not his job to tell this to the customers. To this...
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skyrider
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

men's socks

Address:Gautam Buddh Nagar, Uttar Pradesh

I bought 3 socks pair from hypercity logic mall worth rs. 150. Worst quality as all 3 pairs got formed at their very first used from front sides and the fabric is not at all sweat tolerable and started stinkinkin at first use only... No value for money.. Highly disappointed.. Will never come back if i'll not get the value of my hard earned money this time only.

Akash pachauri
+91-[protected]...
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Aparna Pawaskar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff behaviour

Address:400064
Website:Hypercity store

Today i got the news that hypercity at malad west link road is shutting down. I was happy and reason behind it was i was humiliated twice by different staff members. Once when i accidently crossed the payment queue line unknowingly and onebofbthe staff member came shouting to me as i was trying to run away from the store without making a payment. Second time i was busy looking into some items at display and two to three staff boys were laughing...
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Quaish ali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead insects found in super-bee

Address:400703

Hi

Yesterday i purchased super bee from hypercity inorbit mall vashi in 50℅ discount. But when i opened the packet i found dead insects in the packet.

I am very upset that if your product has got spoiled please don't put in discount instead discard it..

You guys don't have any rights to play with any body's health.

If god forbid my child would have consumed it before noticing...
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