Idea Cellular Complaints & Reviews

I also have same problem of not getting otp i have business on my mobile transfer tatkal amount transfer customer geeting rid of due to no transfer on holidays of bank i have replaced from 3g idea since to 4g and problem arises no sms are coming from family friends and bank also otp so please resolve it, customer care says to stay 24hrs but still not getting otps. Resolve as fast as u can mo no [protected]...

Dear sir/madam

Double recharge on my idea number [protected] (Idea cellular order #[protected], time 07:12pm, amount 398) under this reference, i get the massage of recharege successful at 7:00pm, but fter some time i get another message at 7;22pm. Sorry! Your payment could not be processed this time. Please try again.

So (Sorry! Your payment could not be processed this time. Please try again.) seeing this massage...

Dear sir/mam. I m using idea network.. Yesterday i recharge my no. With rs 398 in which i get data which can be used as 2g/3g/4g. But i am getting only 2g speed i want to get 3g speed. My handset support 3g and in my area 3g service is available.. I complain about this to idea they tell me different different ways to get 3g speed but i am not getting.. This is my case
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Respected sirs, i am currently using idea network and despite having full network strength in my mobile, i can not use internet. I have already paid for internet and my plan is 1.4gb per day but from 10 days they have cut off the internet. They did the same, 3 months back and i could not use internet for 1 month. Llast time they assured me that this would not happen again and so i recharged with 4 months plan. I have complain them several...

I have been using this idea no.[protected] for the last 2-3 yrs. I recharge regularly, i last recharge on 04/04/2018 at 08:34 pm for rs.179/- unlimited call for 28 days. But the company abruptly blocked my sim on 06/04/2018 with out any reason. I talked to the customer care executive several times but they could not answer me why this happened. They just said to go to any idea store to know the reason. I went to a idea store at dum dum road,...

No trools plox. Idea customer care lied to me.

Yesterday, 7th april 2018,

I called customer care around 8 o'clock about activating ₹199 (Unlimited plan). He said that i can't activate this plan because of some server reasons. Please try again after sometime.

Then i again called customer care executive that i want to activate same ₹199 plan. She said sorry i can't activate due to some reasons....

Hi, i received a call from the idea network and they asked me to port from aircel to idea postpaid. I told them like i am using airtel prepaid service now and i'm facing network issues. They said like you will never face this issue once started using idea. I said if i'm not satisfied, i will return your sim. He said ok but now i'm facing the same.....

I am krishnaswamy s. Today i had lost my mobile in tnagar area at around[protected] hrs, while shopping vegetables and fruits. I tried to reach idea through an alternate airtel number but unable to reach the same. While i should not be displaying my mobile number i am just typing half of it. 9171*7. I would like to request to block the sim for the moment and i would like to apply for a new sim card....

I am using idea prepaid number [protected] and i have normal use of it.in that number is have minimum balance also but company always asking for minimum daily 5 mints use and regular recharge in week also. I received daily 5 msg and 3 to 5 calls. They told me that they will stop service also. Why should i use balance without any reason. I think it is fraud with all consumers. This is one example only.in gujarat they have above 50 lack connection....

According to idea people i have not submitted my last vendor's (Airtel) bill and barred my number. I have submitted the proof to idea store three days back that i have already paid the bill amount. For unknown reasons my sim is still barred and every executive tells me the new story. This is my primary number and i am unable to do my important work.
They are not ready to take any complains and neither they are working towards the resolution...

I am not getting higher speed from service provider (Idea cellular) even the mobile get full coverage of hsdpa network.so I called to customer care service but they did not register my complaint by saying that they can't register.
actually i recharged for internet pack of Rs. 398 but seems like I lost my money as i am not able to utilise my money

DETAILS:
NAME- VASANTIBEN MAKWANA
MOBILE NUMBER IN WHICH...

It is to inform you that i have received message about payment due at my previous network operator. Many times i have tried to pay to my previous operator but the payment selection automatically going to present idea operator after that i have take instructions from customer care and i have made payment on 06.04.2018.

But today 12.04.2018 nearly 07:30 am my mobile connection was disconnected.

I am completely...

Dear sir/madam,
I am a bussiness women. And i m taking service of idea cellular company. I want to complain filed against idea cellular. Actually the matter was bymistakely i had made payment to idea celluar postpaid in dec month. So i requested to refund my amount of rs 6973/-even i continuosly followup my payment to customer care. But they giving us time and time and time. Now they said tht they dispatch the cheq on 10th april 2018...

I have Idea Cellular 4G connection No.981250****, but there is a big problem of Call dropping every time from starting, mainly call dropping problem occurred in STD Calls also internet connections lost sometimes.
I am really harassed with network problems due to Internet Connection Lost I can't do My internet works and can't port to other sim company till 3 months.
Kindly direct the company to refund my recharge amount or fix...

With respect,
The internet service you are giving to your customers is very disgusting. While i am working on the internet though i have paid and subscribed to the 4g plan it turns into 3g and sometimes it even stops working. I've had a very bad experience just now while i was booking a phone the internet stopped working completely in between of the transaction and i could not book the limited stocked phone and i have to wait until...

Dear sir/ madam,
Today 11/4/2018 around 11:40am i unkowingly picked up call from pakistan +92... Number is [protected].
Kindly take care of my mobile number to avoid frouds...
I picked the call for just 2 to 3 second and then call get disconnected automatically...
Please take care of my number.
I feared that whether is there any chance to steal my data because of receiving the call. Kindly reply to me.br...

Myself chirag tankwal. I purchased a postpaid sim of idea & deposited 300 rs. As a security deposit. I have port my no.in jio n i want my security deposit return pls provide me as soon as possible.

Name - chirag tankwal
My postpaid idea no [protected]
That i have been done mnp to jio...

Yesterday 05/05/2015 evening I received a message from IZ-IDEA saying, your request for promo offer activation for Mob. no.[protected] has been successfully processed through Communication Id C[protected]. I had not authorized such a service activation. Kindly register my complain against Idea...

Hi,
I am very disappointed with idea cellular service.
I have a postpaid number [protected].
Yesterday suddenly i received an email that your services are barred. I had no billing issues.
When i called to customer service. That told me to pay complete unbilled amount which is around 3700 then your services will start.
I paid that amount still my number not started working.
I called them multiple...

I received an sms from idea regarding some cricket news and immediately received another sms regarding deduction of rs 3 for the same service. On contacting the consumer care of idea, the executive told me that a ussd number has been dialed from my cell to avail the service, but the issue with the statement is that the moment i received the said sms, i was playing a video game on my cell and it is simply impossible that a complicated ussd...