Idea Cellular Complaints & Reviews

Idea outsourced representative taken money based on discussion with idea representative. Idea representative conveyed he shall get the amount adjusted in the subsequent bills. But when my bill doesn't reflect that adjustment, then i called customer care, they are telling if you can provide his name then they can check internally to which i replied i don't remember his name you can check internally who got my connection done. To this he simply...

Hi,

I have paid the balance bill payment of rs.552.00 on[protected]. But still i am receiving the sms to attend lokadalat on[protected]. I don't know why they filed the case if they received the amount. This is very ridiculous and even not checking the payment which we have paid. They don't have time to check the payment details but they have time to send the notices to the customers.

Please file a case on this...

Hi,

I've started receiving mails with this subject recently. Not sure what about these notices are thought of posting complaint herewith, as i've disconnected the service back in Dec 2008 after clearing dues in person at Pune.

Also i tried calling the legal representative mention in the email below, however his number does not exist, what a pathetic service, even representative or calling nos are not active...

[Resolved] Idea Cellular — regarding non-receiving of text messages after upgrade to 4g

3 Reviews
Yogesh Pakhale on Sep 15, 2017 Submit a Complaint
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted...

This is shyam sunder gande i a using idea network from past 2years...today morning i got a msg from idea i;e RC398=Unlimited calls+117GB 3G/4Gfor 84days...and at the same time i called to customer care service regarding this offer but customer executive says that is not 84 days that is for 70days...at that i asked for that person the what is the reason for sending that message clearly mentioned in the plan details but customer agent says...

I have lost my sim card which i was using for 4 long years as i need to block the number and needed replacement sim card. I went to idea service center and i asked them to block the number. They were like "call from another idea number to customer care and block the number" and i asked them "then why are you here, when you people won't serve your customer?". After all this they asked my proof and all the details. Again they told me you have...

Today i called to customer care to activate 199 plan, lady from calls we could not activate it, then i insist to transfer to call to senior officer. After one min the senior lady was very arrogant she hang down receiver without my permission,
Again i called and confirm the name of lady its shubahngi shive,

I request idea cellular

Must take serious action on arrogant lady....

Dear idea representative,

Stopped my sim before promised (31mar2018) date and with incorrect reason, support team not replying on previous complaint.

Due to this service from idea i am suffering from problems, lead for penalties, and not able to give exams.

I received wrong reasons to deactivate my service on prior complaint.

I am not in country and no other way to do banking, exam...

My contact no is [protected]. I had already paid my last bill.. I have share my last bill paid screenshot. I had changed my cellular network tata indicom to idea. My last tata bill was fully paid. After that my incoming and outgoing calls are barred. Please resolve this problem as soon as possible....

I paid rs249 for 2gb/day unlimited local and std, with 100 sms per day, however i only 1gb/day, but money is completely gone however i have got incorrect data pack. I need the correct one. So change the net pack and resolve the issue, also i need it done quickly, i don't want to lose all of my money, so please give the 2gb/day net. Money deducted from my bank account is 249, so i shouldn't need to pay more...

I got a call from the number [protected]. The lady introduced herself as a member of idea legal cell.
She disrespectfully threatened me that she will permanently disconnect my idea mobile number.
There was no issue related to billing or anything else.
She said that someone else who has his bill pending had given this number as an alternate number. So she wanted me to pay the dues of that unknown person....

Hello,
It is to inform you that i have received message about payment due.
I paid my all remaining bills in oct and requested in kharadi branch pune to terminate my number xxxxxx as i am not using that. They ensured me that it will be terminated and i will not get any bill. They did not terminated it and i got messages to pay 1022 rs. I contacted the kharadi branch again and they told me that they forget to raise the termination...

Idea care exexutive told me wrong plan. She told me for 122 - postpaid plan - 20 gb data carry forword (4g), unlimited calls, 3000 sms. But she has given me different plan 399's plan. And when i talked to idea customer care exwcutive. He is totally refused me for any help....

I have made a request for porting [upc - iy211366] my idea postpaid number ([protected]) to jio prepaid on 02-apr-2018, 07-apr-2018, & 11-apr-2018. But after few days from the port out request my number is not ported to jio. After that i had called to idea customer care and they are saying that your porting request has been canceled. They are not explaining any reason for cancellation. I had already cleared my all outstanding bills. Also i...

I got a call on[protected] fraud transaction in my debit card.
saying that my debit card has expired and has to be change, then they send a Opt to my number, then they asked the debit card number and personal details. First I deined not to share my personal details then after some discussion I agreed to share my debit card no. Amount got deducted twice immediately after they cut the phone. I tried to call them but they switched off...

I have ported my mobile number from airtel to idea (One of the biggest mistake i have ever made) last week based on the discussion i had with their executive. During the conversation, they agreed for many things including the plan, special discounts and offers as well as 3g data coverage in bangalore location. But when the actual porting has happened, they assigned it to a different plan which i have not agreed without any offers or discounts...

I got a message on 15/05/18 afternoon your request for promo offer activation for mob. No. [protected] has been successfully processed through communication id c[protected]; i had not authorized such a service activation. Kindly register my complain against idea as this malpractice and last bill i have been charged for sms international which i didnt raise....

I had requested the costumer care to disconnect all my packs last year on 2nd august, 2017 before i was leaving for us. This request of mine was ignored and the packs are still active after 8 months. I have paid my bill regularly until december 2017, even though i have not used my services because i was not in country. I was india from 7th january 2018 till 2nd feb, 2018. I have come back from us after two months and my phone is disconnected...

I have given compliant regarding network issue.. I. E i don't get a single bar of signal at my residence in madhavpuri hills chandanagar which is one of the prime location and highly populated too. They are just closing the complaint saying outside signals are good.. If it is problem inside the home premises.. Then its not there problem and closing the complaint.

I don't understand whether i have taken idea sim to use every...

I paid for 249 rs for 2gb/day unlimited local and std net pack through my idea and bank deducted the sum, app then crashed. I didn't receive net pack. Idea app shows no transaction where as money from my account is gone. I can't believe idea app scams people, if not give me my money back or put the net i have exams on monday and i will fail without the net. So if dont resolve this you and i are in deep trouble. Swiftly resolve this, i am...