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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 117

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D
Diaplay_name
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amount debited but not credited

920₹ was deducted from my account while I was paying for IRCTC. But irctc did not recieve any amount. And still after 7 days of this instance, I did not recieve any amount.
Transaction number of Bhim was raxorpay.irctc@hdfcbank is[protected]
I have filed my compliant to all the shareholders in this case, that is, IRCTC, my bank, Bhim app but of no avail. Kindly look into this issue....
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I was trying to book a ticket on IRCTC from Payzapp app through Bharat QR code, but unfortunately money got debited from my bank and ticket did not got booked. IRCTC however shows the Paymenst Staus as Pending from Bank End. IRCTC Transaction ID is [protected]. The payment gateway used State Bank of India Debit Card for the payment. Kindly help out with this ASAP....
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G
gs_korba
from Gwalior, Madhya Pradesh
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ticket cancellation fund not refund in my account

Address:Korba, Chhattisgarh, 495684

1. Cancellation i. D.[protected]
Cancelled ticket detail train no 12130 -
Azad hind express from champa to
Nagpur pnr no [protected]
Amount 710.00 was not refund

2. Cancellation i. D. [protected]
Cancelled ticket detail train no. 22648 -
Korba express ticket from nagpur to
Korba. Pnr no. [protected] booking
Amount 830.00 was not refund...
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Website:irctc

Hi,

I have registered my NRI number and had paid NRI registration fees as well. However, i am unable to receive mobile verification code in my updated NRI number. Further, i have 8000 INR in my e-wallet which i am unable to use for booking, as i am unable to access my account.

I have been sending emails and made limiless calls to the irctc customer representatives. But i have got no positive response. Everytime...
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D
dpsjodha
from Vadodara, Gujarat
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i did not get the refund 930 rs. credited to my credit card

Website:IRCTC

I did not get the refund 930 rs. Credited to my credit card. When i emailed irctc about it, they simply sent a screenshots with reference number and all but what can i do with that when the amount is actually not credited to my account? Kindly, refund me my money or i will have to seek court's shelter. I have added the screenshot of the cancellation and refund status which not not true. Numbers written somewhere can not be a fact to run away...
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R
rahulpradhan5144
from Pune, Maharashtra
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please refund me my amount

Address:Nagpur, Maharashtra, 440027

Ticket not confirm but debited money my account. Transaction made by debit card.
1) irctc pca:[protected]: [protected] irctc e ticketing on 14-oct-2018 amt - rs. 585.49.

2) irctc txn id-[protected] on 14-oct-2018 amt - rs. 585.49.

3) irctc txn id-[protected] on 14-oct-2018 amt - rs. 585.49.

Total amount deducted rs. 1456.47/-
Humble request, please refund my deducted amount...
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U
ujjwalsoni
from Pune, Maharashtra
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booked history not showing tickets.. complaints

Address:Pune, Maharashtra, 411061

Hi all,
I've planned few tickets for my journey to home town 4 months ago, but few days ago i just verified tickets but they were not there how is it possible, i've msg for that ticket but they are not appearing on my account is there any bug or we need to keep evidence for every ticket. Ui is good but if not able to see booked tickets
Because of it i've booked tickets twice is thus another way to collect money from middle...
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L
Lavanya Damodaran
from Chennai, Tamil Nadu
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train timings

Address:Chennai, Tamil Nadu, 600072

I am a working woman travelling from hindu college to chetpet daily. At 9.09 am there is a train no.43412. After that there is a gap of 25 minutes until the next train ie. 9.34 am. If it is late then we have to wait for almost 45 minutes. Crowd gathers during this time as it is peak hour. Many working people suffer due to the undistributed train timing that too during peak hour. The train timings should be scheduled keeping in mind the demands...
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H
hema1006
from Hoshiarpur, Punjab
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garib rath train between mumbai and chandigarh

Respected sir,

You are requested to kindly look in the fisibility of garibrath train between mumbai & chandigarh/ kalka as lacs of tourist traffic is available, who r going to himachal visiting shimla /manali

Your train no 12909/12910 which is running up to delhi / nzm also can be extended up to chd. For the purpose.

Your's faithfully,

Hemant prahladka...
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R
remyachandranrs7
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online ticket booking issue

Address:Kollam, Kerala, 691302
Website:IRCTC.CO.IN

Dear sir,

I booked a ticket today morning, through online. My bank account debited 2924.25 rs as well. But still the ticket status showing "pending from bank end". Can you please help me to get my ticket.

Reservation id: [protected]
I had registered in irctc site earlier for ticket booking.
My user id is :lbaji
I go through the steps for booking, later it ask for the bank details and...
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M
Mofassil Shahab
from Port Blair, Andaman and Nicobar Islands
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money deducted but ticket not generated

I booked a ticket on 12 October 2018 from sealadah to samastipur junction front Ganga Sahar express through irctc e-ticketing application. The ticket was not generated but the ticket value was deducted from my account. The same is required to be credited back into my account. Refund the amount as soon as possible. The transaction details screen shot is attached with complain....
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S
srigomathinatesan
from Chennai, Tamil Nadu
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I didn't receive any status update till now

I purchased a ticket online from tenkasi to chennai by '12662' podhigai exp on 2nd december, 2018 at around 3.30pm. I used my debit card of axis bank from-where rs. Inr 385.00 is debited debited on[protected]:56:06 (As per sms recieved in my mobile no. [[protected]]). But i found neither any ticket nor any booking history. Ticket not generated but amount deducted...
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S
Subhankar Gomes
from Kolkata, West Bengal
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train delay

Address:700157

This is regarding gurudev express train no 12660- shalimar nagercoil express.The train was late for cyclone and again it was late for 8 hrs for no reason.I had a exam on 13.10.18 which i missed because of this delay.I am really disatisfied and harassed by the delay .I boared the train on 11th and get out it on 13th.late for no reason.Please submit and take proper action or else i would compiled me to submit this complain to Cm Mamata Banerjee...
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A
asifyaqub
from Allahabad, Uttar Pradesh
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tdr filing-not receiving refund

Address:Allahabad, Uttar Pradesh

I have booked tkt on 27 sept in train no 11054 (Doj 28sept) (Pnr no [protected]) from allahabad junction to jabalpur but on that day train did was diverted and not come to allahabad junction, so i did not travel in that train. When i filed tdr the central zone inform that on 28 sept train was not diverted.. When i inquired about this i came to know that train did not come to allahabad on 28sept because of some work going on the railway line....
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P
prachi3886
from Erode, Tamil Nadu
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refund of cancelled train ticket

Address:Erode, Tamil Nadu, 638104
Website:www.irctc.co.in

Sir
The below tdr refund approved, but still amount not credited back in my account

Ticket/journey details

Registration no. :[protected]
Pnr no.: [protected]
Journey date: 19/08/2018
Class: sl
Train no. : 07115
Train name hyb kcvl spl
Station from ed station to qln
Date of booking: 14/08/2018
Total ticket fare (Rs.): 1125
Transaction id [protected]br...
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A
amitcdhruve
from Borsad, Gujarat
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refund of irctc train ticket

Zaakpay.com — refund of irctc train ticket

1 review
Amitcdhruve on oct 13, 2018 mark as resolved

I have booked a railway ticket thru debit card via your payment gateway. But till date i have not received my refund amount in my bank account. Detail of ticket booking and cancelation as under.

Cancellation/refund id: [protected]

Refund amount: 4180.0

Refund...
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A
amar0612
from Betma, Madhya Pradesh
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ticket not done yet payment for ticket debited from my bank not refunded

I had to book a tatkal ticket through irctc app the amount was of 1020.98 rs. Was debited from my bank account but didn't got any ticket cause no ticket was available on 12th of october,
Plz refund my amount. Rs1020.98 on pos [protected] at indian railways cateri txn# 278013 (Bank statement sbi).

It is showing that amount not received from bank and the bank name is zaakpay pg.

So kindly refund the...
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Address:Lucknow, Uttar Pradesh, 226016
Website:IRCTC

According to indian railways if train late more then 3 hr, the ticket amount will be refunded back to the account (When we cancel the ticket or file tdr).

But when i tried to file tdr only cancel option will appear on irctc site, and i cancel the ticket (Train late approx 4-5 hr).

No amount will be refunded.

Pnr no-[protected]
Train no-14207
From lucknow to delhi
My complain...
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A
abhaaa
from Satrikh, Uttar Pradesh
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money did not refund

Address:New Delhi, Delhi, 110034

I am abha rani. I have done ticket reservation on 21 sep 2018 with pnr number : [protected] with transaction id : [protected] from new delhi to patna. I did not get the refund of the ticket after cancel it. I would request you to please return my money. I am also attaching a screen short of my irctc ticket. Please also go through that.

Regards
Abha rani...
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A
Ang Yadav
from Imphal, Manipur
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booked ticket history not showing

Address:831001

I unable to see my booked ticket history after login with irctc.co.in. I booked a ticket to journey of 15/10/2018 and want to take a print out, but the list of booking tickets has not displaying inside the irctc login.
You are requested to kindly update the booking details at the earliest, enabling I got print out of irctc booked rail tickets also. ....
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