Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book a ticket on mumbai-howarah express on 1st october.
Payment is settled but ticket is not being shown in booked ticket history.
Also in the refunds tab nothing is shown.
Booking date: 24-sep-2017.
Booking ref. No.: [protected]igacbptuu1 (Sbi bank).
Amount deducted: rs.715/-
Please process my refund as soon as possible and update me with the details....

Hi, i am pawan.
My user id is pawan5172.
I wrongly entered the email id as pawanagarwal. [protected]@gmail. Cim during registration.
Now it is difficult for me to verify the account.
Without veryfication it is difficult for me to operate the app for booking etc.
Kindly correct this as my id is pawanagarwal. [protected]@gmail.com
Pleaze rectify as earliest possible....

Dear sir,

I had booked return e-tickets, using my debit card for to & from from chennai to bengaluru and cancelled the same before 48 hours of scheduled departure of the train of both the journey. The tickets were cancelled on 26/07/2017. My a/c was not credited with refund amount even after lapse of almost two months, which is simply unacceptable. The details are as below.

1) pnr [protected] and cancellation...

I have booked a ticket using irctc app from nellore to visakhapatnam for date of journey : october 2, 2017 but now when i am checking my ticket is not showing in the booked history.. I have booked total 5 tickets and i want to cancel 2 tickets among them.. Please help me
My pnr number: [protected]
My transaction id : [protected]
Date of journey: october2, 2017
Booking date: september21, 2017
Train number:...

Dear all

Plz note
User id :kwnrz123
Maurya exp
Train no 15027

Main booking kar raha tha lakin payment mere account se cut gya but ticket booking nahi hua. Plz sir deduction my amount 396.8 rupees
Account no :[protected]
Bank name: axis bank
Ifsc:utib000309
Branch: muzaffarpur bihar

Transaction no :[protected]/[protected]
Thanks!!!br...

I am a nri and want to make train bookings for myself. I have registered my overseas mobile number and paid the fees, but i am not getting the otp on my mobile to verify the number.

It is almost more than a month now since i have logged the issue (#6597788) with the customer care and it is not resolved till date. Also i am not getting a proper answer from the customer care. Every time i speak to them, i have been asked to wait...

Payumoney — deducted money from debit card but not received by irctc
On sep 23, 2017
I am a customer i have booked a ticket on irctc through master card i have paid the amount rs. 453.00 through payu irctc payment gateway. Payment not successful even the amount was deducted from my account.
The details are given below :
Pos irctc -1117198
Transaction id - 469531
Ticket amount - rs. 453...

Money was deducted from my bank account but ticket is not confirmed & irctc has not send me any message on my mob. No. And email is also not send on my email id.
But money is deducted from my bank account.
I have showed you the message which i have get from bank.
So my humble request to you that credit money in bank account otherwise send me ticket.
And i also attach a screen shot from irctc history.
Please...

My irctc ticket was not booked but the payment was made and it says it’s refunded but not refunded in my account
An amount of rs 2260.0 deducted against irctc txn id [protected] on 13-s=
Ep-2017=20
It’s been 10 days please do reply me

Since the transaction failed thing happened my money has
S been deducted and still not refunded in the bank account. It shows refund=
Ed in the irctc...

I had booked a ticket in train no 12303 for journey date 09/09/2017 for which details are as follows -
Transaction id : [protected], pnr no. : [protected]
Train no. & name : 12303 / poorva express
Date of booking : 28-jul-2017, class : second ac
Date of journey : 09-sep-2017, from : hwh, to : ndls
Boarding at : jsme date of boarding : 09-sep-2017
Reservation upto : ndls
Scheduled...

I trevell panipat to indore and she's duty in b/w panipat to delhi she was non-sence and cheat with me and all lots of pessengers. I am purchesing the general coach ticket and i'm getting too late thats why i am trevels in reserved coach. Now she will tell me, give me 500 rupees i will tell him, why then then she is push me forword then she telling me thats the extra charges for reserved coach then i will gives him 500 rupees and then i will...

Tried to book a reservation ticket in online mode, money has been deducted but ticket wasn't booked. It happened twice with me.

Train no & name : 12677 / ernakulam exp
Class: second sitting (2s)
From: ksr bengaluru (Sbc)
To: ernakulam jn (Ers)
Date of boarding: 09-nov-2017
Quota: general (Gn)

Transaction id: [protected] & [protected]

Need my money back......

I've recently migrated to the new irctc portal but i am unable to view my past transaction/ booked history which is causing tremendous inconvenience to print/ cancel the transactions i have made in the recent past.

As per the instructions, clicking on booked history should take me to old website where i can view the transactions. It's not working at my end and it straightaway says "no booking history".

This...

Dear sir/madam,

I am a irctc member.

The website is not sending mobile verification code on my changed international (U a e) mobile. And, therefore i am not able to log-in into the irctc website.

Kindly check and resolve as soon as possible, as i have to take printouts of my booked tickets and make another online booking.

Thanks & regards,...

I was going to book ticket on[protected] to train number 16277 from kengeri to talguppa but booking cancelled amount has debited from my account
Canara bank
Account number[protected]
Irctc helpline number not responding
So please help me
My mobile number [protected]
My gmail id [protected]@gmail.com so please response me
Irctc help line number coming busy busy
So please help...

Refund not credited, ticket also not booked but amount deducted from account.
Transaction i. D [protected].
Date of booking 23 march 2017
Regarding these issue i have given mail several tims to irctc but no favourable response have been given. I have also submitted my bank statement.
No any phone no of irctc customer care is working. I have tried several times to contact....

Hello sir,
I have forgotten my user id & password of irctc and i don’t have account activation mail. My registered mobile number is: +91 [protected].

When i am trying to open new irctc account with this mobile number, a message appears that mobile number already exists.

Thanks,
Debasish adhikary
Email: deba. [protected]@gmail.com
Mobile no: +91 [protected]...

Dear sir,

I have reserve two ticket from chandigarh to new delhi railway station (Ndls). On 9/9/2017 pnr no [protected] train no is 12508. Transaction id [protected]. That train was chancel to that day. Mean that is not departure from any station. I have booked two ticket from my irctc id. After train chancel my amount is not refund right now. I am trying to contact to customer care but there is no good response. I have...

Greetings,

This message has been automatically generated in response to email sent by you having subject:

"refund not yet received"

There is no need to reply to this message right now. Your email has been assigned ticket id [irctc #6734326].

Please include ticket id:

[irctc #6734326]

In the subject line of all future correspondence about this issue.br...

This is for your kind information that i cancelled a ticket as on 13.09.2017, but still now i haven't got my refund bank.
Details

Name-arijit samaddar

Transaction id:[protected]

Pnr no... [protected]

Train no./name:15630 / guwahati ms exp

Cancellation id:[protected]

Date of cancellation:13-sep-2017 21:45:02 hrs

Contact detatils...