Indian Railway Catering & Tourism Corporation [IRCTC] — Poor quality service on swarn jayanti rajdhani express, train no.12958

Address:

Ahmedabad, Gujarat, 380054

Pnr-[protected], train no.:12958, dt:[protected], from ndls to adi, class:2a, seat no. A5, 43
I had asked for boiled veg food, the caterer took order thrice and in the end at 10:00 pm, refused to serve such meals and made me go hungry.
I am still in the train, it is 8:00 am and no tea is served.
These new caterers are not properly trained and can not maintain quality service in such premium trains also.
The flush in the right side toilet is also not working, this implies poor maintainance.
Kindly take necessary actions, as we are loosing faith in the quality of your services