Infibeam Complaints & Reviews

I ordered a sandisk 16gb ultra pen drive (Usb 3.0) at 30 july and the shipping time show me when i ordered this is within 3rd august but today is 4th august and the order is still not shipped yet, now i want to cancel my order and refund my money. I contact with them 3 times about this matter but no reply from them. Order id # 20288872. Please help me about this matter and refund my money as soon as possible. Infibeam service is worst....

My name is roopesh yadav, i bought a bag from this fooling site (Infibeam.com)
The bag was defective and the very day i registered a return complain, first they took 13 days to pick up their faulty product and now it has been 7 days after pick up, i call up and email them daily but they are least bothered, they are neither returning my money nor replacing it. Please consumer court help me.
It has been high time, they are easily...

Hi,

This is with reference to order no [protected] dated 24/03/2017, which we placed through infibeam against the offer going on citibank credit card for cash back of rs 7000/- for corporate employees. It was told to us that within
3 months we would get this refunded by bank. However when we contacted the bank, they refused this offer. This is really unethical and unprofessional on your company's part.
br...

I ordered from infocus brand site. Infibeam company couriered the phone. M680. Camera quality they say is 13mp. Picture quality in actual is just 1mp. The same day i got this crappy phone, i have been asking them how to return it back. This is a fraud company. They give low quality chinese products and they don't accept it back. I want my money back. This fraud company is not giving me my money back...

With reference to order id 20121201 and sub order id's 29809325 and 29820150still i haven't got the amount of rs. 410 is refunded. The status in the item is showing as cancelled. Please refund the amount at the earliest. The items were ordered and payment done on 27-may 2017. Initially it was showing as pending refund but unfortunately now still the refund isn't initiated....

With respect to order id 20121201 and Sub Order id 29809325 it asking for uploading photo id which I think is senseless. If you don't have stock, refund the amount but don't irritate again and again. I ordered the item on may 27, 2017. First they asked for uploading the id proof. I tried to do that also but isn't working. finally I got the order cancelled by infibeam and now awaiting the refund....

It is to mention that I ordered three books on infibeam.com on 27 may, 2017. Out of three one was delivered. For other two books they are asking for photo id which is inappropriate as I've never uploaded any id proof for online shopping so far. That uploading too isn't working. The customer care number is no more valid! The Order ID is 20121201 and the sub order id which are undelivered are:
[protected]
[protected]
I...

Dear sir,
I purchased the Symphony Air cooler Ninja on 01 May and received the faulty product 12 may 2017.
In this connection I several times contacted the customer service team, but nobody resolve the issue of refund, cheated to me by giving faulty product.However during correspondance I attached the service engineer call report, but nobody bother about the customer grievance.
I request you please give me justice.br...

Seems like you people have no idea about out of stock.

If you people have no item in hand, just put as out of stock and let the customer buy from somewhere else. Taking money from customer and buying item and committing for a shipment date that you cannot stand by is unacceptable. And no ecomm takes shipment date as easily as you guys. And your customer service says"we are working with the concerned department and get back...

Dear sir,

I purchased one android mobile phone model " byond B67" through infibeam on 1st feb 2014, by paying 4449 online, till date i am getting lots of problem with phone service, there are no service centers for this brand in bangalore, but when i bought the mobile at that time infibeam promised that they will suggest the service center, but till date they havent given a single service center number for my mobile, i called...

Date of delivery :8th Apr'2017
Order ID:[protected]
raised on line order request and paid through credit card where in defective mobile got delivered where the battery drains fast with just 3 or 4 calls and the system get heated while getting charging. Raised the request with the infy beam custcare and provided all the required documents. they are asking for a DOA from the center which is not ready to give. they just...

I will orded dell moniter, then i will cancel the order. they will send my refund 17, 819.00rs. on[protected]. but it will not send my account. i will ask them. they will give rrn/arn. no.100000000000000000000335377579. my uco bank account.[protected], aragonda branch, ifsc code. ucba0000561. my name. s. k. jafer basha. please help me for my refund. company will take money immedietely, but refund our amount was too late. they say we are...

I have made an order of Apple iPHOne. It has been more then two weeks the delivery is not initiated. As per the company policy Iphone is about to get in4-5 days. Customer care only gives tentative time of 1-2 days but they are not able to procure. INFIBEAM doesn't deliver as per their committment and it is huge loss of money and they use to hold the money without giving product...

First of all they sent the completely wrong product. It was entirely different than the one described int he website and when raised a return request they denied to arrange pickup. At first the customer person agreed to arrange pickup but later they have been denying and forcing me to send the product with my own expenses by spending alsont the amount equal to 30% of the product itself..This is what they mean when say EASY RETURN POLICYbr...

EAN[protected], Order ID 19600580, This book was ordered on 28 December, 2016. Infibeam.com showed that book will be delivered by 9 January, 2017 but did not delivered this product yet as of 4 March, 2017. On 9 January, 2017 the Infibeam changed information that book will be released on 31January, 2017. Then on 3 February I contacted Infibeam as no book was delivered, then Infibeam said to wait till 28 February, 2017 for book's release...

As mentioned in above subject i have ordered one laptop of worth rs.7999 from shopsclues and they shipped via book my packet courier service which now shows this status as delivered my shipment without i have any single call or nobody come to my address which i have given, so how they can do this such illiterate thing as they just handover shipment without showing customers id card or anything's... Or i want to file case against them for...

I purchased a Power bank from infibeam online before a week. My complaint is about the product is available with less information on site and when i got it, it is much more bigger than i expect because of no information about size of product at site and also damaged product they sailed to me. I want to return the product and my money back. I am strongly unsatisfied with the service of the company and feeling shame to become the customer of...

CallOne 30000mAh Turbo Power Bank
return ID: 46560. jan 11th
I asked for replacement.

Every time i ask for the status of the replacement/ refund.
They replay like
* With regards to the above id, kindly note that we have received the product back in our warehouse and now our experts shall do a quality check and also send it to the service center/vendor. Hence, we shall let you know the further course...

I ordered a power bank with order id[protected], when the product was delivered it was defective. I called them and asked for replacement but they denied but finally after an argument they got ready to take the product back. After a week's wait the product was collected, which was on 16/11/2016 and now its more then 15 days but no update on it whenever I call them they ask me to wait. They are neither refunding my money nor offering me replacement....

I ordered a power bank order number 29099133 when the product was delivered it was faulty. Even it's in the return policy time frame I was asked to contact the brand which I did and then brand told me to send the product and they will offer me replacement. But when I told infibeam to get the product picked up they are delaying unnecessarily. Everything is done from my side and they even cant pick up the product . I am being asked to send...