Infibeam Complaints & Reviews

Dear Sir/Madam,

I have purchased Stylox Set of 2 Men's Denim, 32 Light Blue and dark Blue jeans(Product ID[protected] on the date of 31 Jul 2016 and get delivered on 04 Aug 2016.I have got cheaper product whose quality is not matching what it has mentioned in the product specs.It is totally useless.I have requested for return and refund my amount, but the infibeam has denied that we are not responsible for this and not taking...

I have purchased speaker.
Pecially i wanted bluetooth speakers. my order id is 18734433
I have send 3 screenshot
1. from there website showing in-spa75/94 is bluetooth speakers n wireless
2. of philips manual showing inspa 75b/94 is bluetooth speakers
Bluetooth model has suffix b at end.
You can also google it in spa 75/94 doesn't have bluetooth
3. speakers that i have received
4....

I have booked online at infibeam.Com product callmate bh-703a bluetooth headset - black + free mobile hanger with order id :[protected]Sub order id:[protected] jul 2016 with amount if 450 rs & they sent through courier service:� ibl
With tracking code:� ibdelmah[protected]a2 (Dtdc), after that they didn't bother about the product whether delivered or not even after 15 days, as i saw on line tracking that shows its at one courier...

Dear manager, I ordered a book (order I'd:[protected] from www.Infibeam.com for rs.982 on 10 jun 2016. It's not yet delivered. It shown that it is shipped on 18 jun 2016 via dtdcdotzot[protected] & reached at imphal jiribam & then waheng leikai courier partner.after that I had sent email customer service, then they reply me that this order should have been delivered to you by now. When I had sent email again since my product had not been...

My order ld 18916240 for nokia 2610 and i got duplicate mobile after number of follow up and worst thing was packing, it was wrapped in brown cover and its not in working condition also and anyone can make out its dummy piece and not the original mobile.
I have celled up customer care and as per their advice send picture to infibeam customer care and after that i called them every and send more then 10 reminder mail but no resolution...

Respected sir,
I ordered a set of 2 books (transport phenomena by r. brion bird 2nd edition) on 25th july to be delivered at my address. the site then stated inr 862 for 2 books. i got a blilling total of inr 862 in the email in terms of cash on delivery.

After 3 days from placing order (i. e. 28/07/2016) i got a phone call stating that i have to pay an extra amount of inr 288 for the order.
Now as we are already...

Hi,
I've ordered phone (OrderID#[protected] thru www.infibeam.com,
they delivered on 27th June 2016 however product was with cheap packaging and bad quality so I've requested for refund on same day. Its been a month now that my issue is still unresolved with no proper update, whenever I call customer care +[protected], +[protected] they say allow us 24 hrs but it never ends....

Order id # 18915145
Sub order id : 28542061

Request id:289432

I have placed prepaid order on[protected] morning. at evening got tracking awb no of gati courier. i was happy after that thinking it will get deliver to me in 3 days

Tracked next day evening gati portal unable show information so called infibeam they said wait 1 more day to show on gati portal

I tracked that...

I purchased books from infibeam through online. I got the wrong volume and damaged books. I request them to replace only the wrong volume. since June first week I am waiting, they are saying wait, wait for 48 hours. Not yet replaced the wrong volume. they ask a hundred of queries, image of books, everything they ask I did. their courier taken the book back with in ten days but still it is not replaced... I was preparing for my exam....

I have booked philips home theater on 7 july and take 16 july.. I found the product in poor quality packaging, looking like 5 to 6 years old product, damaged from the corners worst and dump sound. I call the customer support on the same date when i was take the product.. Now whats the solution i want to return the product or refund.. Why company arguments with me.. Please return the product why company try to make us foolish or mad.. I'm...

I had purchased climate 20000 mah cl-612 power bank from infibeam online shopping portal. after receiving the same found scratches on it and now i had asked for the replacement of the same so they said we will arrange courier person to take the product but still no one has visited. also observed duplicate product it has no charging capacity too this is a fraud done by infibeam...

I have received panasonic led tv (th-49ds630) against order id[protected]sub-order id[protected]. while placing order on online portal product features was displayed clearly which indicated product comes with 3 years manufacturer warranty. that is the main reason i have gone ahead to purchase this tv from your infibeam as no one else was giving three years warranty. when i have received the tv consignment, there is no mention about warranty...

I ordered a DELL 221H LED monitor from Infibeam. They had promised that they send ONLY NEW factory-sealed items. However, when I got the shipment on 25th June 2016, it looked like it was a returned item from anothjer customer. The box was also missing a part (a VGA cable which is supposed to be in the sales package)

When I called Infibeam immedialtely after discovering that a part was missing, their representative assured me...

Hi,
I placed an order of voltas 122 lye on april 19 with delivery time of 3-4 business days. They did not communicate anything for more than a week and when i told to refund money (As i wanted to buy laternately from shop and i did) they shipped order on 30th april. When i informed that i cancelled the order they told that they have taken the request and cancel it. Then instead of cancelling it they send it for delivery and i refused...

I have bought a call mate bh 703a bluetooth. I have received that on 29/06/2016. I have found that bluetooth not support music as i have seen in your official site. A review telling that bluetooth can support if we download mono bluetooth. But all that review totally wrong. I am strongly agreed that review write by infibeam for sell that type of product...

I bought Jockey track pants [ Order ID # 18728074 Sub Order ID : 28341657 ] on 3rd June and received it on 6th June.. But it didn't fit me. So i asked for an exchange using contact us form provided on 6th itself.. After filling in detail i was asked to wait for at least 24 hrs..
Note that in their product page the product status was still not delivered. So there wasn't any return/exchange button that I can click.. Anyway I waited about...

Dear sir,

I was ordered on 17 jun, 2016 order id # 18788767 item:- nirosha apple iphone 5s/5g combo - high quality headphone, screen guard & usb charger
Ordered on 17 jun, 2016
Shipping to raj kumar sen
Payment method : debitcard (Maestro) (R 549)

I was follow my order shipment details with there customer care representative, they provide me 24 to 48 hrs wait.
But after 12 days...

17 april order no 18363476 ordered ipad pro and was shocked to recieve a model with a scratch and dents around a corner while opening it.

Raised a complaint immediately for replacement. Was asked by cs to send the images. Sent the images immediatly was asked to wait.

Days passed, weeks passed, called them around 15 times.In three weeks... Nearly after a month got a response saying that they wont replace the product....

Dear sir/ma'am,

I have order a lenovo k3 note music edition (Black) on 13-june-2016 and have made online payment with 3 months easy emi option by using my sbi credit card.

And, now its been more than 10 (Ten) days they have no answer as to why my product is not delivered yet and this seems to be like i am cheated.

Kindly, request your help on this as its a big loss at my end as the amount paid...

I wanna say tha my order id is 18714077 and i orderer external hard disk but they send me internal and they never pick up call and they is like that ki hum aapkiii kuch sahitaa nhii krr sakteee!!! And i was shocked when coustumer services says that it cannot be returned!! At last i wannaa say that i gave 7354 rupees please do something fo this!! And at last they says 20%will be cut if you wanaa return...