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Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank Phone Numbers

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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 38

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G
GosB G
Jul 31, 2021
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Unwanted sms

I don't know why you are stealing mobile numbers with your unwanted sms irritating create account with us ! Why can't you send sms to your customers only or put advertising on webpages ! Who gave you rights send sms who are not your customers ! Do you think we are fools ? Stop sending sms to others without their concern ! Your messages are always annoying Nearly i blocked many but still finding ways to come in ! This is absolute madness !...
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richa8690
Jul 30, 2021
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Undue charges on loan account

Undue charges on loan account...
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Address:Mumbai

I was asked to pay 70000 at the start of this year by a recovery agent as a settlement to my outstanding dues on the kotak credit card, I kept receiving arbitration notice and the agent asked me to ignore them.. she didn't give me any settlement letter but kept promising that last month way my last EMI, she lied about the outstanding amount t and disappeared when I made my last payment, now I'm getting calls from her colleagues to pay more...
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A
abusaad77
Jul 29, 2021
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Annoying spam sms

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible....
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Address:Kotak Mahindra, Kharadi, Pune - 411014
Website:www.kotak.com/en/personal-banking/cards/credit-cards.html

There are 3 Transactions that I made for which the Merchant has sent the Refund. But the Refund amount was not deducted from my main balance nor the EMI was canceled. I have been paying EMI's for an Amount I didn't use for the last 10 months. Summing up to Rs.23, 290/-.
I have made Regular payments but as the amount never decreased I got suspicious. Kotak CRN[protected]
I want the bank to correct their mistake and balance the...
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vani ps
Jul 29, 2021
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Unable using UPI

Dear Sir,

My unable to do transaction through google pay/phone pay/ptym. Please unblock the my upI ID. Even i am not able pay electricity bill using UPI ID.

My Contact number [protected].

Please note: I had got the call from your customer one month before and informed that ur account is getting fraud by someone. So please visit the branch. But i am running the shop. unable to visit the shop....
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A
anantajabe25
Jul 29, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Personal Loan - DD change request

I have transferred my personal loan to Kotak bank. Got DD from Kotak bank to close my existing Axis bank loan.

Last week I visited Axis bank to close the existing loan (Rs. 942955) but Axis bank will take 5% i.e. Rs. 55K+(including GST) amount to close the loan. But there is no charge for the prepayment up to 95% pay.

So sent request email to ajay.[protected]@kotak.com, praful.[protected]@kotak.com, ankur.[protected]@kotak.com,...
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Sagnik Nath
from Mumbai, Maharashtra
Jul 29, 2021
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Spamming my cellphone messages with your ads

Hello Kotak Mahindra,
Please stop spamming my cell phone with your ads to open an online bank account kotak811. I have least interest in doing so, especially after getting so many annoying spam messages that are eating up my phone's memory.
Thanks.

My cell phone number is [protected]...
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D.DESHAKUMAR
from Delhi, Delhi
Jul 27, 2021
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Making Me Commit Suicide

Kotak mahindra offer me 15 Lakh Business Loan In october 2019
there was not even a single bounce on my daily payment of Rs.5580 till march 2020

In covid 19 from march to August only 3 months they gave moratorium & then they took my 1, 05, 000 from account on 5th June 2020

After that i successfully completed my loan on 31st march 2021 ..after that no call no msg 2nd wave lockdown came lifted up 27th june...
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R
Really appreciate it if rr
Jul 27, 2021
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Online Service Call-+ ### Query any

Address:India

In for the update and for your information and the same to you and your family a very good...
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Shayan Dutta
Jul 27, 2021
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Asking for money to give job

Address:kolkata

A lady from Kotak Mahindra insurance was telling me that my cv was shortlisted and i will doing a job of team leader but for that i have to give a exam for IRDA and she is sending me link for the payment of 1200 INR
their contact details are [protected]....
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diwakar92
Jul 26, 2021
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Harassing calls related to credit card

Stop harrasing the customers ! Receving 10-15 calls daily for credit card from various numbers. I have already enabled DND and still you are calling. Either you stop this now or close my account.
No replies received on complaints I registered through your Level 1 escalation matrix.
Interaction ID : 3695830
Kotak Mahindra Bank Ltd....
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A
Aneez004
Jul 26, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Account Frozen Fraud Kotak

I opened an account with Kotak Mahindra seeing their promotional ad claiming everything will be done online. Account was opened and I transferred money to the account. They froze my account after that citing name mismatch issues. There was no mismatch. The same name in my Aadhar was used.

I need them to close this account and refund my money. They are not ready for that. They are asking me to go to a physical branch which...
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Aritro Chakravorty
Jul 26, 2021
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Customer Care, Customer Satisfaction

Please find below the emails that I have been sending them for weeks now. It will portray the level of ignorance I have been facing:

Hi,

I am writing this mail to express my loss of faith in Kotak Securities. The complacency and lack of priority I have faced and still facing for the last 2 weeks are really saddening, I have been a customer for almost 2 years now and the one time I need assistance regarding my...
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Aurobindo Bagh
Jul 25, 2021
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Opening Junior Account

Address:Preet Vihar

I visited Preet Vihar Branch of Kotak Mahindra Bank on 17 July 2021, to open a Junior Account, from the start of entering the bank it was an annoying experience.. The Guard at the entrance asked - Kya Kaam Hai.. as if I went there to roam around inside the bank..
Afterwards I was directed towards an executive - Preeti Chaubey .. A number of other executives tried to explain about different products available even before the account...
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K
Jul 25, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
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Refund not reflected yet

Address:Na

Refund I'd amzn1:crow:z1UL6QRjTXeMEeEOIIUUZg

Refund initiated by Amazon merchant
On 26/06/2021

But still not updated yet

Kindly investigate and update it...
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G
GOVERNMENT OF INDIA Ministry of home affairs
Jul 25, 2021
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Payment deducted but money not transferred

M made a payment on 25/07/21 threw kotak app upi payment of 4000 Rs to an upi address
balance deducted bt no money transferred and no refund received plz process for my refund
Ref no -UPI[protected]...
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J
jagdeepsingh13
Jul 25, 2021
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My kit

Address:shah wala road zira 142047

Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.[protected]...
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H
himanshu pasricha
Jul 23, 2021
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My account is closed due to non kyc and my amount is blocked

Address:Kotak mahendra bank , thakkarpura branch

Dear team,
I was having Kotak 811 saving account in your bank which was closed due to kyc not done on time limit. There was a balance of amount 9048 rs in my account at the time of closure. As per my last query I came to know that DD was issued at branch level. But due to lackness of branch neither they send DD to my address nor they explain me where that DD go. The branch has misplaced my demand draft and making unnecessary excuses....
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A
avanivasa
Jul 22, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Foreclosure charges on Working Capital

Address:Pune

We are charged foreclosure charges on working capital.

We had approached Kotak Bank for enhancing of our working capital. But they did not take our request seriously. We kept giving reminders, but no response from our relationship manager (Ms. Seema Singh & her team).
We even warned them that we are exploring other banks but still they did not respond.

Finally different bank give us a better deal with...
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