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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank reviews & complaints page 36

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D
Deepak Awara
Aug 20, 2021
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Transactions failed but Money deducted from Account

Address:Rzc 130 gali no 9 Mahavir enclave, RZ 88 old plot no 45 gali no 5 Vijay enclave
Website:Kotak Mahindra Bank 811

The matter is yesterday, I did a UPI transaction from Kotak Mahindra Bank which failed but the money was deducted from my bank, the entire amount was 2100 rupees, the one I sent, his name was Akash, his UPI ID A[protected]@paytm . My Kotak Mahindra Bank Ref.No UPI is[protected] . Please help me...
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Venky8888
Aug 19, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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Lien charges of 754

Address:Gurgaon, haryana

I have 811 account and such a pathetic service when reached in sector 31 Gurgaon branch asking to make a call and raise complaint. While I applied for 811 account I was informed zero balance account and use as usual no clause. Yesterday 754/- amount is hold by the Kotak bank without any information and without providing any knowledge about it. I want my 754/- back to use or else I will cancel all the 9 account of our family members will choose...
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S
satyaa.jamin
Aug 19, 2021
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Lien amount

Please release the lien amount...
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R
RubySambhi
Aug 19, 2021
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Scam call for credit card

Address:Bangalore

I have account opened in Kotak Mahindra Bank since 2018. Since then i havent used much and trying to close my account since 2019 due to pandemic and other delays in bank opening. I have received no support whenever i call for closure of my bank account.

When i go to bank branch they tell me to call on support customer care number and register a ticket to get it closed from back end.

When i call customer service...
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Baldev Raj Chhabra
from Gurgaon, Haryana
Aug 19, 2021
Aug 22, 2021
This thread was updated on Aug 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding cancel the credit card

This is regarding annual charges. I give request many times, that I am not going to pay annual charges so please cancel my credit card with immediate effect. After so many follow ups, a call received from Customer care that we will issue a new card and these charges will be reversed. I received new card but charges are not reversed and late payment charges & finance charges also added in statement. I called to customer care, they said that...
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R
ramandviji
Aug 18, 2021
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FasTag -not able to recharge-'KMBL=003-743-982

Address:4A, Status Square Apartments, Bharathi Park 7th Cross, Saibaba Colony Hangout Restaurant

Not able to recharge using any of the below options
1) using Kotak Moble banking
2) logging in to etc4ventureinfotek.com
3) using Paytm

I raised he issue on 13 Aug 2021.

I have reminded Fastag.[protected]@kotak.com on almost every alternate day to no avail.

I am a Privilege banking customer of your Coimbatore Saibaba colony branch...
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M
md sharib007
Aug 18, 2021
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My account freezed without any prior notice

Address:Delhi

6th aug 2021 i received a mail that my account is freezed because of legal notice received from cybercell mumbai.
my account freezed without any prior notice.
I am a student and i kept my all expenses and college fee amount in my bank account only.
now i am in trouble i can't even withdraw a single penny from my own account.
my account num is [protected] branch- jasola, new delhi
Ifsc- KKBK0004618.
Please...
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V
vsvikash
Aug 17, 2021
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Money not refunded

Purchased silver bar of Rs4744 from amazon but transaction not completed but money deducted. Taking followups from last 19 days. all are saying to wait 5-6 days.
Please do the needful....
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M
Mac619
Aug 17, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan outstanding

Due to my Health Issue (coxxyx, also known as the tailbone "is a small, triangular bone resembling a shortened tail located at the bottom of the spine"), I am partially handicapped and lost my current Job, my entire family expenses taking care of my friend. So I unable to Pay Outstanding Loan Amount.
I explained this issue to your Agency Staffs and Managers, but they are continuously coming to my home one by one and using non parliamentary...
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Vedang Tyagi
Aug 17, 2021
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Stop commercial Messages

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is...
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Sarmistha Routray
Aug 16, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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GST Money cant be returned.

Address:Bhubaneswar, Odisha

Hi Admin,
I was getting charged for not maintain the balance. I wanted to close the account but then the customer representive told me not to close instead make it 0 balance account.
I did it, after 2 months they charged me 590 twice for not maintaining balance in the month of Jan and Feb, I mean before my account was converted to 0 balance account, I raised complain they told me they will refund 1000 but the GST amount cant...
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Pritam94
Aug 16, 2021
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Mojo Credit Card Ending 8233 Closure Letter

Dear Team,

My Name is Pritam Chandrakant Tandlekar, Contact No - [protected] and Email ID- [protected]@gmail.com

I have still not received any confirmation on the Email or closure letter for closing the credit card, I have emailed your team but still not received any update from your side

Request No[protected]...
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R
rakesh mahor
Aug 16, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
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Unauthentic deduction on account of credit card dues

Address:Unit no. D-2,03rd floor khasra no. 670/1A, devli, New Delhi -62

Hi Team,
This is in reference to unauthentic deduction of INR 588.82 done from by account balance on dated 23rd May 21 regarding Credit card dues.
I would like to notify that almost 2 years back i have blocked my Credit Card due to non-usage and haven't requested for reissuance.
moreover, have verified the Credit card status on mobile App which says, "No Credit Cards available".
Please investigate and refund the...
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T
tarunar
Aug 13, 2021
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Credit Card Harassment to Senior Citizen

I took Credit Card from Kotak Mahindra Bank in Dec 2016. Everything was going smooth I am using. but after covid situation my business complete shutdown as I have a small travel agency. After that I struggled a lot. and some how I managed and paying some partial amount. till last july 2021. But every time Bank recovery agent was calling and scolding me. and this time they harassed my parents (as they are senior citizen) My dad age is 74 &...
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A
andy062021
Aug 13, 2021
Aug 14, 2021
This thread was updated on Aug 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO.1 Customer UNFRIENDLY Bank - Kotak Bank - Poor Customer Support

Address:Chennai

PLEASE DON'T STRUGGLE AFTER TAKING LOAN FROM KOTAK BANK.

My Loan reference number: SPLN59922640

I had taken personal loan from Kotak Mahindra Bank 3 years before and paying my EMI's regularly. I don't have any clarity about the outstanding payment that i need to make. When i attempted multiple times to dial and check with the bank, the number doesn't work. Below issues i'm facing...

1. After several...
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K
Kundanqmr
Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund transfer error

I was transferring 24000rs today using upi from Kotak application for my flat rent but it showed me error and money got deducted. Trying to reach customer care since that time but unable to reach someone from team to talk. Its urgent please...
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Revathy Munuswamy
Aug 12, 2021
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Kotak Car Loan CF- CF18729693 - Failing ECS

Address:Chennai

My Car Loan no. CF18729693 is integrated with ECS with my Citibank and funded enough. ECS is not functioning properly from the Kotak side. I have been penalized every month, even after supplying the bank statement with fund availability. Kotak charging as check bounce and messing my credit score, Called customer care .ref 1-[protected]. No one is addressing. Is there a way to change my Car loan banking?...
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Manikandan Palanisamy
Aug 12, 2021
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Unfair arbitration notice from kotak

Hello, I have received a Notice from The appointed Sole Arbitrator for initiation of Arbitratin Proceedings in respect of my Personal Loan. The Arbitration is to take place in Chennai. The letter received earlier was from the Law firm asking this arbitrator to invoke the arbitration clause, stating that I had failed to pay back the entire loan amount after three of my EMI's bounced. However, I had made that payment regularly before last 2...
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A
Amitvadsariya
Aug 9, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Credit card point and welcome bonus

Address:500016
Website:Kotak

16 july received call from kotak bank +[protected]
Saniya
15:11 pm
And saying apply creditcard its free and welcome bonus 30000 and free air ticket and movie ticket and much more
I have also call record but after card apply not welcome bonus points received and when i m calling your bank says no point received this time
Why
Plz reply...
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M
md sharib007
Aug 9, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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My bank account freezed

Address:kotal mahindra bank jasola near apollo hospitals new delhi

6th aug 2021 i received a mail that my account is freezed because of legal notice received from cybercell mumbai.
my account freezed without any prior notice.
I am a student and i kept my all expenses and college fee amount in my bank account only.
now i am in trouble i can't even withdraw a single penny from my own account.
my account num is [protected] branch- jasola, new delhi
Ifsc- KKBK0004618.
Please...
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